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Pbx Switchboard Operator Jobs (NOW HIRING)

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

The PBX operator is responsible in handling our telephone switching system. The job entails basic ... Strong customer service skills. * Experience working with telephone switchboard preferred.

Prime Healthcare

PBX Operator

Blue Springs, MO

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and ...

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How much do pbx switchboard operator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for pbx switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by PBX Switchboard Operators, and how can they be managed effectively?

PBX Switchboard Operators often face challenges such as handling high call volumes, managing multiple lines simultaneously, and resolving caller issues efficiently. Staying organized and maintaining strong communication skills are essential for managing these situations. Operators frequently collaborate with various departments to connect calls accurately, so being attentive and having a good memory for names and extensions greatly improves efficiency. Regular training and becoming familiar with the organization's procedures also help in handling the fast-paced environment with confidence.

What do PBX operators do?

PBX switchboard operators manage internal and external phone calls within an organization by connecting callers to the appropriate departments or individuals. They operate telephone systems, often using specialized equipment or software, and may handle tasks such as answering inquiries, transferring calls, and maintaining communication logs. Strong communication skills and familiarity with PBX systems are essential for this role.

What is a PBX Switchboard Operator?

A PBX switchboard operator is responsible for managing internal and external phone calls within an organization using a private branch exchange (PBX) system. They connect calls, direct inquiries, and may handle administrative tasks, often requiring good communication skills and familiarity with telephone systems. The role typically involves working in a customer service or administrative environment and may require basic technical knowledge of PBX systems.

What are PBX Switchboard Operators?

PBX Switchboard Operators are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They answer calls, transfer them to the appropriate departments or individuals, and may also take messages or provide basic information to callers. In addition to handling phone communications, PBX operators may perform administrative tasks such as updating directories and monitoring communication equipment. Their role is essential for maintaining efficient internal and external communication in many businesses, especially in large organizations, hotels, and hospitals.

What is the difference between Pbx Switchboard Operator vs Receptionist?

AspectPbx Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and handles internal communicationGreets visitors, answers general inquiries, and manages front desk
Work EnvironmentOffice settings with focus on telecommunication equipmentFront desk or lobby area, often in various industries
CredentialsBasic communication skills, sometimes technical knowledge of phone systemsCustomer service skills, high school diploma often sufficient

The Pbx Switchboard Operator primarily manages phone systems and internal communication, while the Receptionist handles visitor interactions and general inquiries. Both roles are essential front-office positions but focus on different communication channels within an organization.

What jobs pay $2000 a day?

Pbx switchboard operators typically do not earn $2000 a day; their salaries are usually much lower. High-paying jobs that can reach this level include specialized roles such as senior executives, certain medical specialists, or highly experienced consultants, often requiring advanced skills, certifications, or extensive experience. These roles are generally found in industries like finance, law, or technology and may involve long hours or high responsibility.

Is being a PBX operator hard?

Being a PBX switchboard operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. Overall, the difficulty depends on the individual's ability to handle multitasking and stay organized.

What are the key skills and qualifications needed to thrive as a PBX Switchboard Operator, and why are they important?

To thrive as a PBX Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic computer applications is typically required. Excellent customer service, multitasking abilities, and a calm, professional demeanor help operators stand out in this role. These skills are crucial for efficiently managing calls, providing accurate information, and ensuring a smooth flow of communication within an organization.
What cities are hiring for Pbx Switchboard Operator jobs? Cities with the most Pbx Switchboard Operator job openings:
What states have the most Pbx Switchboard Operator jobs? States with the most job openings for Pbx Switchboard Operator jobs include:
PBX Switchboard Operator jobs near you
Infographic showing various Pbx Switchboard Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Larkin Community Hospital

Miami, FL • On-site

$14.25 - $18.25/hr

Other

Posted 5 days ago

Job description

Description:

The PBX operator is responsible in handling our telephone switching system. The job entails basic customer service. The operator must answer and direct incoming calls, route these incoming calls to the correct individual or department within Larkin, or send to a message system, such as voicemail, if required.

Qualifications:

  • High School graduate/ GED.
  • Strong customer service skills.
  • Experience working with telephone switchboard preferred.
  • Bilingual (English/Spanish) preferred

Work Schedule:

3:00pm to 11:30pm


Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

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