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Pbx Switchboard Operator Jobs (NOW HIRING)

Bass Pro Shops

Switchboard Operator Part Time

Sun Prairie, WI · On-site

$14.50 - $18.50/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL ...

Bass Pro Shops

Switchboard Operator PT

Bossier City, LA · On-site

$14.75 - $18.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL ...

Holy Name

Switchboard Operator Per Diem

Hackensack, NJ · On-site

$18 - $21/hr

Description Switchboard Operator Welcome to Holy Name, a medical center where innovation is not ... Trained and experienced on computerized PBX switchboards Required and * Computerized data entry ...

Willis Knighton Health

PBX Operator

Shreveport, LA · On-site

Under the supervision of the Chief Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls ...

Willis Knighton Health

PBX Operator

Shreveport, LA · On-site

Under the supervision of the Chief Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls ...

gtr

Hotel Switchboard/PBX Operator (FT)

Acme, MI

$14.75 - $18.50/hr

PBX is a pivotal part of the resort as it is providing the first impression for internal and ... service experience, switchboard experience a plus. OTHER SKILLS AND ABILITIES This position ...

MUSC

Switchboard Operator

Columbia, SC · On-site

$14 - $17.50/hr

Operates entire Telecommunications System PBX switchboard which includes paging of personnel and physicians, paging appropriate emergency codes and notifying personnel. Answers incoming calls. Places ...

Marshallmedical

Communications Operator

Placerville, CA

$21 - $24.15/hr

The Communications Operator covers the switchboard on three different 8 hour shifts (AM, PM and NOC ... Must be able to master the use of the PBX switchboard, juggle several callers at once and respond ...

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PBX Switchboard Operator information

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How much do pbx switchboard operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for pbx switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by PBX Switchboard Operators, and how can they be managed effectively?

PBX Switchboard Operators often face challenges such as handling high call volumes, managing multiple lines simultaneously, and resolving caller issues efficiently. Staying organized and maintaining strong communication skills are essential for managing these situations. Operators frequently collaborate with various departments to connect calls accurately, so being attentive and having a good memory for names and extensions greatly improves efficiency. Regular training and becoming familiar with the organization's procedures also help in handling the fast-paced environment with confidence.

What are PBX Switchboard Operators?

PBX Switchboard Operators are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They answer calls, transfer them to the appropriate departments or individuals, and may also take messages or provide basic information to callers. In addition to handling phone communications, PBX operators may perform administrative tasks such as updating directories and monitoring communication equipment. Their role is essential for maintaining efficient internal and external communication in many businesses, especially in large organizations, hotels, and hospitals.

What does a PBX operator do?

A PBX switchboard operator manages and directs incoming and outgoing phone calls within an organization using a private branch exchange (PBX) system. They answer calls, transfer callers to appropriate departments or personnel, and may handle administrative tasks related to communication systems. Strong communication skills and familiarity with PBX equipment are essential for this role.

Is a PBX operator the same as a receptionist?

A PBX switchboard operator is responsible for managing internal and external phone calls within an organization, often using specialized phone systems. A receptionist typically handles front desk duties, including greeting visitors and performing administrative tasks. While both roles involve communication, they have different primary responsibilities and skill sets.

What is the difference between Pbx Switchboard Operator vs Receptionist?

AspectPbx Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and handles internal communicationGreets visitors, answers general inquiries, and manages front desk
Work EnvironmentOffice settings with focus on telecommunication equipmentFront desk or lobby area, often in various industries
CredentialsBasic communication skills, sometimes technical knowledge of phone systemsCustomer service skills, high school diploma often sufficient

The Pbx Switchboard Operator primarily manages phone systems and internal communication, while the Receptionist handles visitor interactions and general inquiries. Both roles are essential front-office positions but focus on different communication channels within an organization.

How much does a switch board operator make?

The average salary for a PBX switchboard operator is around $30,000 to $40,000 per year, depending on experience, location, and the industry. Entry-level positions may pay less, while experienced operators with technical skills can earn higher wages. Some roles also offer shift differentials or benefits.

Is being a PBX operator hard?

Being a PBX switchboard operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. The difficulty level varies depending on the workplace and the complexity of the phone system used.

What are the key skills and qualifications needed to thrive as a PBX Switchboard Operator, and why are they important?

To thrive as a PBX Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic computer applications is typically required. Excellent customer service, multitasking abilities, and a calm, professional demeanor help operators stand out in this role. These skills are crucial for efficiently managing calls, providing accurate information, and ensuring a smooth flow of communication within an organization.
What cities are hiring for Pbx Switchboard Operator jobs? Cities with the most Pbx Switchboard Operator job openings:
What states have the most Pbx Switchboard Operator jobs? States with the most job openings for Pbx Switchboard Operator jobs include:
PBX Switchboard Operator jobs near you
Infographic showing various Pbx Switchboard Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator Part Time

Switchboard Operator Part Time

Bass Pro Shops

Sun Prairie, WI • On-site

$14.50 - $18.50/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 3 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 422 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard.
ESSENTIAL FUNCTIONS:
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
  • Handles customer and associate questions and requests.
  • Distributes applications to prospective new associates.
  • Coordinates and schedules appointments for Management.
  • Files, copies and performs other clerical assignments as needed.
  • Maintains associate bulletin boards; insures they are current; posts schedules.
  • Remains familiar with store layout.
  • Remains knowledgeable of all product.
  • Remains aware of advertised sales, special events and store layout.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School diploma or equivalent experience

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system and computerized PBX system

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Constantly remain in a stationary position, often standing or sitting for prolonged periods
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)
  • Occasionally work in noisy environments

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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