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Pbx Switchboard Operator Jobs (NOW HIRING)

Bass Pro Shops

Switchboard Operator Full-Time

Sunset Hills, MO · On-site

$14.25 - $18.25/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL ...

St. Joe

PBX Concierge at Watercolor Inn

FL · On-site

Job Summary The PBX Operator/Switchboard Operator serves as the first point of contact for all callers and guests seeking assistance. The role is responsible for providing prompt, courteous and ...

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PBX Switchboard Operator information

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How much do pbx switchboard operator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for pbx switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by PBX Switchboard Operators, and how can they be managed effectively?

PBX Switchboard Operators often face challenges such as handling high call volumes, managing multiple lines simultaneously, and resolving caller issues efficiently. Staying organized and maintaining strong communication skills are essential for managing these situations. Operators frequently collaborate with various departments to connect calls accurately, so being attentive and having a good memory for names and extensions greatly improves efficiency. Regular training and becoming familiar with the organization's procedures also help in handling the fast-paced environment with confidence.

What do PBX operators do?

PBX switchboard operators manage internal and external phone calls within an organization by connecting callers to the appropriate departments or individuals. They operate telephone systems, often using specialized equipment or software, and may handle tasks such as answering inquiries, transferring calls, and maintaining communication logs. Strong communication skills and familiarity with PBX systems are essential for this role.

What is a PBX Switchboard Operator?

A PBX switchboard operator is responsible for managing internal and external phone calls within an organization using a private branch exchange (PBX) system. They connect calls, direct inquiries, and may handle administrative tasks, often requiring good communication skills and familiarity with telephone systems. The role typically involves working in a customer service or administrative environment and may require basic technical knowledge of PBX systems.

What are PBX Switchboard Operators?

PBX Switchboard Operators are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They answer calls, transfer them to the appropriate departments or individuals, and may also take messages or provide basic information to callers. In addition to handling phone communications, PBX operators may perform administrative tasks such as updating directories and monitoring communication equipment. Their role is essential for maintaining efficient internal and external communication in many businesses, especially in large organizations, hotels, and hospitals.

What is the difference between Pbx Switchboard Operator vs Receptionist?

AspectPbx Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and handles internal communicationGreets visitors, answers general inquiries, and manages front desk
Work EnvironmentOffice settings with focus on telecommunication equipmentFront desk or lobby area, often in various industries
CredentialsBasic communication skills, sometimes technical knowledge of phone systemsCustomer service skills, high school diploma often sufficient

The Pbx Switchboard Operator primarily manages phone systems and internal communication, while the Receptionist handles visitor interactions and general inquiries. Both roles are essential front-office positions but focus on different communication channels within an organization.

What jobs pay $2000 a day?

Pbx switchboard operators typically do not earn $2000 a day; their salaries are usually much lower. High-paying jobs that can reach this level include specialized roles such as senior executives, certain medical specialists, or highly experienced consultants, often requiring advanced skills, certifications, or extensive experience. These roles are generally found in industries like finance, law, or technology and may involve long hours or high responsibility.

Is being a PBX operator hard?

Being a PBX switchboard operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. Overall, the difficulty depends on the individual's ability to handle multitasking and stay organized.

What are the key skills and qualifications needed to thrive as a PBX Switchboard Operator, and why are they important?

To thrive as a PBX Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic computer applications is typically required. Excellent customer service, multitasking abilities, and a calm, professional demeanor help operators stand out in this role. These skills are crucial for efficiently managing calls, providing accurate information, and ensuring a smooth flow of communication within an organization.
What cities are hiring for Pbx Switchboard Operator jobs? Cities with the most Pbx Switchboard Operator job openings:
What states have the most Pbx Switchboard Operator jobs? States with the most job openings for Pbx Switchboard Operator jobs include:
PBX Switchboard Operator jobs near you
Infographic showing various Pbx Switchboard Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
PBX Operator (Switchboard) - FT- Nights

PBX Operator (Switchboard) - FT- Nights

Trinity Health

Albany, NY • On-site

$16.20 - $20.75/hr

Part-time

Posted 12 days ago

Trinity Health rating

6.5

Company rating: 6.5 out of 10

Based on 349 frontline employees who took The Breakroom Quiz

592nd of 872 rated healthcare providers

Job description

Employment Type:Part timeShift:Night ShiftDescription:

PBX Operator (Switchboard) - St. Peter's Hospital -Night Shift -Full Time

SPHP is looking for a candidate that:

  • Can use switchboard operation of telecommunication equipment:

  • Able to operate a computerized switchboard console.

  • Able to perform basic keyboard functions including typing.

  • Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.

  • When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.

Has good communication skills:

  • Processes and triages all customer calls in a clear voice using good English.

  • Remains calm and maintains professionalism when handling delicate or volatile customers.

  • As first respondents to emergencies, responsible for announcing and dispatching appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations.

  • Must be well organized with good short-term memory.

  • Plays a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations.

  • Must be able to take/write clear notes quickly so that they can be retrieved and understood at a later time.

  • Able to document necessary information concerning daily and emergency situations in office logbook.

  • Maintain any necessary additions, deletions and changes to daily operations on-call schedules, and switchboard related functions.

  • Will assist in working hours other than scheduled when requested by supervisor.

A High School Diploma or equivalent is required.

Must have switchboard experience.

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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