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Overseas Desktop Support Jobs (NOW HIRING)

Procurement Planner

Torrance, CA ยท On-site

$28/hr

We have a long-established tradition of supporting self-expression and creativity, exploring ... Perform supply chain planning and purchasing activities on products importing from overseas ...

... support for virtualization infrastructure, consisting of virtual servers, virtual desktops, and ... Diagnose and resolve technical problems with overseas populations. * Direct or perform the ...

... support for virtualization infrastructure, consisting of virtual servers, virtual desktops, and ... Shall diagnose and resolve technical problems with overseas populations. * Direct or perform the ...

... support for virtualization infrastructure, consisting of virtual servers, virtual desktops, and ... Shall diagnose and resolve technical problems with overseas populations. * Direct or perform the ...

... support for virtualization infrastructure, consisting of virtual servers, virtual desktops, and ... Diagnose and resolve technical problems with overseas populations. * Direct or perform the ...

Travel occasionally to domestic and overseas customer locations to support demonstrations, planning ... Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal ...

Must possess a current US Passport with ability to travel and work overseas. * Must be able to meet ... Prior experience and operational knowledge of information operation support, consisting of support ...

Must possess a current US Passport with ability to travel and work overseas. * Must be able to meet ... Prior experience and operational knowledge of information operation support, consisting of support ...

Info Gain Consulting is seeking a skilled Senior BI Analyst to join our team supporting our ... Proven Tableau mastery (Desktop, Server, Prep); solid foundation in SQL and data modeling.

After-hours and weekend support will be required as needed to support overseas or domestic training ... Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.

The Import/Export Specialist - International supports all aspects of a freight forwarding operation ... Handle start to finish processing of shipments Interact with overseas agents on shipment planning ...

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Overseas Desktop Support information

See salary details

$10

$24

$38

How much do overseas desktop support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for overseas desktop support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overseas Desktop Support specialist, and why are they important?

To thrive as an Overseas Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems, hardware, and network protocols, typically supported by a degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and VPN technologies is commonly required. Excellent communication, cultural sensitivity, and adaptability are crucial soft skills for effectively assisting global users and navigating diverse environments. These skills ensure efficient problem resolution, high user satisfaction, and smooth IT operations across international locations.

What is an Overseas Desktop Support specialist?

An Overseas Desktop Support specialist provides technical assistance and support for computer systems, software, and hardware to users in international locations. They troubleshoot issues, resolve technical problems remotely or on-site, and ensure that employees in overseas offices can work efficiently with their IT resources. This role often requires familiarity with different time zones, cultural considerations, and the ability to communicate effectively across language barriers. The position may also involve coordinating with other IT teams to implement updates, maintain security standards, and support global IT infrastructure.

What is the difference between Overseas Desktop Support vs On-site Desktop Support?

AspectOverseas Desktop SupportOn-site Desktop Support
Work EnvironmentRemote, often international, providing support via phone, email, or remote accessOn-premises, physically present at the client's location
Required CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)Similar certifications, plus sometimes local or industry-specific credentials
Employer & Industry UsageGlobal IT support companies, multinational corporationsLocal businesses, corporate offices, retail, healthcare
Common Search & ComparisonOverseas Desktop Support vs On-site Desktop Support

Overseas Desktop Support involves remote assistance for international clients, while On-site Desktop Support requires physical presence at the client's location. Both roles often require similar certifications, but the work environment and employer types differ significantly, with overseas roles focusing on remote global support and on-site roles emphasizing direct, local support.

What are some common challenges faced by Overseas Desktop Support professionals when assisting users in different time zones?

Overseas Desktop Support professionals often encounter challenges related to time zone differences, such as coordinating support sessions during users' working hours and managing urgent requests that arise outside their own regular shifts. Additionally, language barriers and cultural differences can affect communication and troubleshooting processes. To address these challenges, support teams typically use detailed documentation, clear escalation procedures, and remote support tools to ensure timely and effective assistance across global offices.
Infographic showing various Overseas Desktop Support job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,603 per year, or $24.3 per hour.
Procurement Planner

Procurement Planner

Pentel Of America LTD

Torrance, CA โ€ข On-site

$28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Description

Love to make, create, innovate or inspire? Then you would love working at Pentel of America! We have a long-established tradition of supporting self-expression and creativity, exploring boundaries and innovating new writing instruments and art supplies - all while promoting good planet stewardship. If these sound like thing s you value, we probably should be working together. :-)

Compensation: $28.00 per hour

Core business hours: 8:30 a.m. - 5:00 p.m., 7.5 hour daily work schedule (flexibility to work overtime when required)

Benefits: Medical, Dental, Vision, Life Ins. AD&D, Sup. Life, Vacation, Sick (6), 401K, Holidays (12)


Ensure timely and cost-effective acquisition of components and finished goods from all suppliers to meet customer service level goals while simultaneously maintaining inventory level objectives. Improve visibility within the supply chain by collaborating with customers and suppliers at regular intervals. Oversee other planners and coordinates with packaging for production scheduling. Responsible for maintaining strong relationships with suppliers to ensure quality and timely delivery of materials. Will evaluate potential new vendors to ensure favorable purchasing contracts including price, lead time, payment, etc. to maximize cost effectiveness.


Essential Duties:

Planning

  • Perform supply chain planning and purchasing activities on products importing from overseas including but not limited to subsidiaries and other overseas suppliers.
  • Review and analyze daily demand and supply numbers to plan inventory levels effectively.
  • Proactively communicate schedule changes to necessary affected personnel and reasons for any deviations
  • Purchasing
  • Prepare, review, and refine purchasing plans according to the forecast and actual sales numbers.
  • Negotiate contracts and terms with suppliers to ensure favorable pricing, payment terms, and mutually beneficial agreements.
  • Develop and implement purchasing and inventory optimization strategies for promotions, new products, discontinued products, and all other stocked products.
  • Proactively monitor purchase orders and expedite deliveries as needed to meet customer requirements and sales budget.
  • Minimize back-ordered goods and resolve outstanding backorders quickly by coordinating activities with overseas and domestic suppliers.
  • Update system information to reflect latest status.
  • Provide weekly report of backorders with ETA on resolution.
  • Inventory Management
  • Assist in developing inventory policies and practices.
  • Develop inventory level targets for each inventory category.ย 
  • Once a month at a minimum, proactively identify potential slow moving/obsolete inventory utilizing the inventory analysis report.
  • Once a month at a minimum, take action to disposition slow moving/obsolete inventory.
  • Set appropriate stock levels based upon sales requirements.
  • Continuously maintain inventory master data in Oracle
  • Performance Reporting/Tracking
  • Monitor forecast accuracy monthly and provide feedback.
  • Maintain stock status reports.ย 
  • Create and maintain departmental reports as required.
  • Attendance and punctuality are essential duty including time management.

CONTACTS:

  • Internal: Company-wide
  • External: International customers/vendors, outside suppliers, consultants, Customs ย 
The preceding functions have been provided examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind work assignments and to make reasonable accommodations as needed. Performs any additional duties as required by company management.

Requirements

ย Education and/or Experience:

  • Associates degree or equivalent work experience preferred.
  • 2-3 years exp. in Purchasing and Planning

Knowledge, Skills, and General Abilities:

  • Measure and benchmark internal inventory performance against stated objectives.
  • Establish metrics to monitor supplier performance.
  • Establish personal goals and objectives and measure performance against those goals.
  • Use a statistical system to analyze and manage inventory levels.ย 
  • In-depth knowledge of international product merchandising, processes, and procedures.

Certificates, Licenses, Registrations:

  • Certificates, Licenses, or Registration in related field


Other Special Skills and Abilities:

  • Proficiency in Microsoft Windows applications and Microsoft Office software
  • PC Desktop knowledge and usage required.
  • Continually work to reduce lead times, improve supplier on-time performance, improve customer service levels, reduce inventory levels, and eliminate excess and obsolete stock.
  • Continually upgrade skills in the areas of Supply Chain Management, ERP systems, and problem solving.
  • Utilize problem solving tools to determine root causes and solutions to planning and purchasing performance problems.ย 
  • Aggressively manage finished goods to ensure maximum percentage in stock while minimizing safety stock levels
  • Stratify inventory to focus on products that have the biggest impact on the business by utilizing the new ABC group.

PHYSICAL DEMANDS:

  • Sitting for periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard.
  • Walking or standing for brief periods of time.
  • Infrequent lifting to 15lbs.
  • Prolonged visual acuity is necessary to view VDT.
  • Infrequent travel to Ontario D.C.

WORK ENVIRONMENT: Office


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.