ZipRecruiter

Log In

1

Overnight Virtual Customer Success Manager Jobs in Blue Ridge, TX

Karbon

Senior Customer Success Manager

Dallas, TX

As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio -- accountable for retention, expansion, value realization, and long-term customer growth. You ...

PowerSchool Group LLC

Senior Customer Success Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Enterprise Customer Success Experience 5+ years of experience managing strategic or enterprise customer accounts, preferably with a large book of business, complex customer portfolios, and high-value ...

PowerSchool Group LLC

Senior Customer Success Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Enterprise Customer Success Experience 5+ years of experience managing strategic or enterprise customer accounts, preferably with a large book of business, complex customer portfolios, and high-value ...

MODE Global

Customer Success Manager - Logistics

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager - Logistics MODE Transportation | On-Site - Dallas Position Overview MODE Transportation is seeking a Customer Success Manager - Logistics to oversee and grow strategic ...

Flexport

3PL Customer Success Manager

Dallas, TX

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

Harvey

Mid-Market Customer Success Manager

Dallas, TX · On-site

$125K - $145K/yr

Role Overview As a Customer Success Manager you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsOvernight Virtual Customer Success Manager JobsOvernight Virtual Customer Success Manager Jobs in Blue Ridge, TX

Overnight Virtual Customer Success Manager information

See Blue Ridge, TX salary details

$29.5K

$75.5K

$127.2K

How much do overnight virtual customer success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for overnight virtual customer success manager in Blue Ridge, TX is $75,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

What job categories do people searching Overnight Virtual Customer Success Manager jobs in Blue Ridge, TX look for? The top searched job categories for Overnight Virtual Customer Success Manager jobs in Blue Ridge, TX are:
What cities near Blue Ridge, TX are hiring for Overnight Virtual Customer Success Manager jobs? Cities near Blue Ridge, TX with the most Overnight Virtual Customer Success Manager job openings:
Overnight Virtual Customer Success Manager jobs near you

Sales Renewal & Customer Success Manager

PROLIM Corporation

Murphy, TX • On-site

Other

Posted 29 days ago

Job description

Prolim Global Corporation looking for FULLTIME - Sales Renewal & Customer Success Manager at Plano, TX location. Please apply the job if anyone Interested or share your resume to my email veni.nalla@prolim.com
Job Title Sales Renewal & Customer Success Manager |Start Date: ASAP
Location Plano, TX (On-Site)
Employment Full-Time, Permanent
Department Sales & Customer Success
KEY RESPONSIBILITIES
Renewals Management

  • Own and manage the full renewals lifecycle - from early-stage outreach to contract execution - in close collaboration with the sales team.
  • Monitor and manage customer contract portfolios to ensure 100% on-time renewals and minimize churn.
  • Develop, refine, and execute renewal strategies and scalable processes that deliver a seamless customer experience.
  • Identify risks of contract cancellations early and implement targeted retention strategies to mitigate them.
  • Negotiate renewal terms with clients, balancing customer needs with company objectives.
Customer Success & Relationship Management
  • Build and sustain strong, long-term relationships with key customer stakeholders to promote trust, loyalty, and contract renewals.
  • Understand customer goals and business needs deeply; present tailored renewal options that align with their evolving requirements.
  • Ensure customer satisfaction throughout the renewal process by providing timely, professional, and responsive service.
  • Manage and resolve customer inquiries and concerns related to renewals promptly and effectively.
Growth & Upsell
  • Identify upsell and cross-sell opportunities within the existing customer base and collaborate with the sales team to capitalize on them.
  • Work with partners such as Siemens, Salesforce, and Snowflake to unlock additional value for customers and expand contract scope.
Reporting & Cross-Functional Collaboration
  • Provide regular, data-driven updates to leadership on renewal pipeline, status, trends, and forecasts.
  • Track and report on renewal activities, KPIs, and outcomes to inform strategic decision-making.
  • Collaborate cross-functionally with Sales, Customer Service, Billing, and Operations teams to streamline the renewal process and resolve customer issues.
  • Maintain comprehensive, up-to-date knowledge of PROLIM's products, services, and competitive positioning.
QUALIFICATIONS & REQUIREMENTS
Required
  • 3+ years of proven experience in a Renewals Management, Customer Success, or Account Management role, preferably in a technology or SaaS environment.
  • Demonstrated track record of meeting or exceeding renewal rate targets and driving revenue retention.
  • Exceptional communication, negotiation, and presentation skills - both written and verbal.
  • Strong analytical mindset with the ability to interpret data, identify trends, and make informed recommendations.
  • Proficiency with CRM platforms, especially Salesforce.
  • Excellent organizational and time management skills with the ability to manage multiple accounts simultaneously.
  • Bachelor's degree in Business Administration, Marketing, or a related field.
Preferred
  • Experience working with or establishing technology partnerships with Siemens, Salesforce, Snowflake, or similar enterprise vendors.
  • Prior exposure to PLM, IT services, or Engineering solutions industries.
  • Familiarity with subscription-based business models and SaaS renewal best practices.
  • Strong leadership skills and experience mentoring or collaborating with junior team members.

PROLIM is a leading provider of end-to-end IT, PLM, and Engineering Services and Solutions for Global 1000 companies. We understand business as much as technology, helping our customers improve profitability and efficiency through high-value technology consulting, staffing, and project management outsourcing services.
Our consulting offerings span Advisory, PLM Software & Services, Program Management, Solution Architecture, Training & Staffing, Cloud Solutions, Infrastructure, ERP Practices, and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing & Validation across a wide range of markets and industries.

Apply