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Overnight Virtual Customer Success Manager Jobs in Blue Ridge, TX

Cyberbit

Customer Success Manager

Dallas, TX · On-site

Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate ... The Customer Success Manager is responsible for building and maintaining strong relationships ...

Kofile Inc.

Customer Success Manager

Dallas, TX

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Netrio

Customer Success Manager

Mckinney, TX · On-site

As a Customer Success Manager, you will play a key role in ensuring our customers achieve maximum value from our services and solutions. You will be the primary point of contact for our clients and ...

Altium Limited

Customer Success Manager

Frisco, TX · On-site

Customer Success Manager Customer Experience/Success * Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct Material/Electronics Sourcing professionals

NETRIO

Customer Success Manager

Mckinney, TX · On-site

As a Customer Success Manager, you will play a key role in ensuring our customers achieve maximum value from our services and solutions. You will be the primary point of contact for our clients and ...

Clayton Homes

Customer Success Manager

Bonham, TX · On-site

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...

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QAD

Customer Success Manager

Frisco, TX · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

QAD, Inc.

Customer Success Manager

Dallas, TX · On-site +1

$85K - $110K/yr

The Customer Success Manager will be primarily responsible for owning and developing Digital and Smart Business Engagement model customers. This development includes successfully nurturing and ...

Centerbase

Customer Success Manager

Dallas, TX · On-site

$76K - $93K/yr

About this Role As a Customer Success Manager (CSM) at Centerbase, you will serve as the trusted advisor and primary point of contact for a portfolio of customers. The CSM is responsible for the post ...

QAD, Inc.

Customer Success Manager

Dallas, TX · Remote

The Customer Success Manager will be primarily responsible for owning and developing Digital and Smart Business Engagement model customers. This development includes successfully nurturing and ...

Applied Systems, Inc.

Customer Success Manager

Dallas, TX · On-site

$65K - $95K/yr

We're looking for a Customer Success Manager to join our Account Management team and manage strong relationships with assigned customer accounts, ensuring high satisfaction, successful product ...

Applied Systems, Inc.

Customer Success Manager

Dallas, TX · On-site

$65K - $95K/yr

We're looking for a Customer Success Manager to join our Account Management team and manage strong relationships with assigned customer accounts, ensuring high satisfaction, successful product ...

NOVO

Customer Success Manager

Allen, TX · On-site

Position Summary - The Role NOVO is hiring a Customer Success Manager to own the post-sale relationship with our customers. From kickoff forward, you make sure every customer reaches value quickly ...

Nevoya Inc

Customer Success Manager

Dallas, TX · On-site

$100K - $120K/yr

The Customer Success Manager is the face of Nevoya to every client and broker we work with. This is a revenue protecting, relationship deepening role: make every interaction so reliable and ...

Synectics

Customer Success Manager

Frisco, TX · On-site

Customer Success Manager Talent Pathway is seeking a motivated and results-driven Customer Success Manager to join our team. Talent Pathway is a premier global technology company specializing in ...

Altium

Customer Success Manager

Frisco, TX

Minimum of 5 years of Account Management or Customer Success Management experience in supply chain, consulting, B2B SaaS or Electronics industries. * Bachelor's degree in Business, Supply Chain ...

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All JobsCustomer Success JobsOvernight Virtual Customer Success Manager JobsOvernight Virtual Customer Success Manager Jobs in Blue Ridge, TX

Overnight Virtual Customer Success Manager information

See Blue Ridge, TX salary details

$29.5K

$75.5K

$127.2K

How much do overnight virtual customer success manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for overnight virtual customer success manager in Blue Ridge, TX is $75,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

What job categories do people searching Overnight Virtual Customer Success Manager jobs in Blue Ridge, TX look for?

The top searched job categories for Overnight Virtual Customer Success Manager jobs in Blue Ridge, TX are:

What cities near Blue Ridge, TX are hiring for Overnight Virtual Customer Success Manager jobs?

Cities near Blue Ridge, TX with the most Overnight Virtual Customer Success Manager job openings:

Overnight Virtual Customer Success Manager jobs near you

Customer Success Manager

Dallas, TX • On-site

Cyberbit
See more jobs at Cyberbitexternal

Full-time

Re-posted 15 days ago

Job description

Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!
Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals in industry-standard detection, response, and attack mitigation techniques. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities.
The ideal candidate will be genuinely curious about customers’ business needs, have a strong cyber technical background, and prior experience in customer success management for SaaS products. Additionally, you will serve as the liaison between the customer and the Cyberbit ecosystem, providing continuous feedback to Product Management, Engineering, Professional Services, and others.

Responsibilities
  • Develop customer success processes, metrics, and playbooks for the Cyberbit Cloud Range product.
  • Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed and collaborate closely with Cyberbit team members to promote renewals and expansion opportunities
  • Understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS, and gather other feedback.
  • Document analyze and track interactions identifying blockers and risk within the customer journey and communicating those risks to Product Management.
  • Lead new customers’ onboarding process, including configuration and user orientation via Train-the-Trainer course delivery, as well as post-go-live support
  • Develop learning paths for customers from beginner courses to advanced incident response scenarios, according to customer goals.
  • Develop and maintain strong relationships at all levels within the customer organization.
  • Gain technical proficiency with Cyberbit product, content, and use cases.
  • Be the customer's technical point of contact throughout the entire customer life cycle (implementation, adoption, proficiency, expansion, renewal) and represent the voice of the customer to provide input into the product, marketing, and sales process
  • Collaborate with customers to develop, deliver, and execute customer success plans which outline critical success factors.
  • Drive customer adoption through training and development of best practices to continually create incremental value.
  • Monitor the adoption and usage rates of assigned accounts.

Requirements:
  • At least 5 years of relevant work experience in a customer-facing success, professional services, or account management role.
  • Proven work experience at a Cyber SaaS organization.
  • Cybersecurity knowledge and familiarity with security operations, methodologies, and products- Strong advantage
  • Strong technical and problem-solving skills.
  • Proven track record in delivering great value to customers.
  • Self-motivated, proactive team player, self-learning ability.
  • Exceptional communication skills, highly organized, collaborative detail-oriented, and interpersonal skills.
  • Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals
  • Results-driven mentality
  • Strong analytical skills, with the ability to translate data into insights.
  • Experience Microsoft Excel - a strong advantage
  • Cyber training experience - a strong advantage
  • Familiarity with a startup environment, Flexible approach, ability to operate effectively under uncertainty, and frequent change.