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Overnight User Access Jobs (NOW HIRING)

US Tech Solutions

Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

They are seeking a Help Desk Technician to provide overnight support for the Manufacturing ... user access concerns. • Support operators and production teams with MES questions and system use ...

JC Automation Corp

PR · On-site

$20/hr

Develop and maintain User Access Lists per equipment and system; support System Audit Trail ... Availability and flexibility to work 12-hour overnight shifts. * Bilingual in English and Spanish ...

Mitre

Lead Healthcare UI Designer

Bedford, MA · Remote

This position will require overnight travel up to 15 % of the time as well as some local travel ... access to classified information. Only US citizens are eligible for a security clearance. For this ...

New

City of Durham, NC

Business Services Analyst

Durham, NC · On-site +1

$66K - $103K/yr

Administer technology systems, including user access, configuration, and performance monitoring. * Oversee and troubleshoot scheduled daily and overnight batch processes, including vendor file ...

New

City of Durham

Business Services Analyst

Durham, NC · On-site

$66K - $103K/yr

Duties/Responsibilities Administer technology systems, including user access, configuration, and performance monitoring. Oversee and troubleshoot scheduled daily and overnight batch processes ...

New

AccentCare, Inc.

End User Support

Brooklyn, NY · On-site

$25 - $28.50/hr

Periodic overnight and multi-day travel Responsibilities: The End User Support Analyst will provide ... access. * Triage and resolve escalated issues from the Help Desk. * Coordinate with Tier 3 teams ...

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How much do overnight user access jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for overnight user access in the United States is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.14 per hour, depending on experience, location, and employer.
What are the most commonly searched types of User Access jobs? The most popular types of User Access jobs are:
Overnight User Access jobs near you

Customer and Operations Technology Specialist - Must Be Bilingual

Ccsbts

San Antonio, TX

$25 - $26.50/hr

Full-time

Posted 21 days ago

Job description

About CCS

CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer's expectations.


Acerca de CCS

CCS Facility Services es uno de los proveedores de servicios para edificios mas grandes de los Estados Unidos, que brinda servicios de limpieza e ingenieria de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingenieria. Guiados por un Corazon de Servicio, somos una empresa dedicada a Servir con pasion para superar las expectativas de nuestros clientes.

Required: Must be Bilingual - English and SpanishPosition Overview

The Customer & Operations Technology Specialist is a frontline member of the 24/7 Customer & Operations Technology Support Center, providing technological support for operational services teams and external customers. Specialists handle incoming calls, manage work orders, dispatch emergency response teams, support day and overnight operations, and assist with urgent customer and employee needs. They troubleshoot and resolve common technology, account, and connectivity issues to support daytoday operations. This position requires

Key Responsibilities

  • 24/7 Customer & Employee Technology Support

  • Respond promptly and professionally to incoming calls and digital communications.

  • Support customer, employee, and field teams with urgent technologyrelated requests, including afterhours and overnight support.

  • Assist overnight and field teams as needed, including conducting welfare checks in alignment with operational protocols.

  • Document incidents, actions taken, and resolutions accurately to ensure continuity of support.

Work Order Management & System Quality

  • Create, manage, and update work orders in real time using company systems.

  • Ensure work orders are correctly assigned, accepted, and progressed by operational teams.

  • Monitor work order status to support servicelevel expectations.

  • Verify completion details, including notes and proofofcompletion photos, to ensure data accuracy and operational quality.

Dispatch & Emergency Coordination

  • Dispatch janitorial and facilities response teams for urgent cleaning, safety, or facility incidents using established systems and protocols.

  • Escalate critical technology, facility, or safety issues to site leadership and operations management.

  • Maintain clear, ongoing communication with field teams and leadership during active incidents until resolution.

Technology, Monitoring & Reporting

  • Troubleshoot common technology issues, including user access, passwords, applications, mobile devices, and connectivity.

  • Assist frontline operations teams with work orders, timekeeping, and mobile technology issues.

  • Escalate unresolved or complex issues to Level II Support or management as appropriate.

  • Identify and report recurring issues or system trends.

  • Maintain accurate call logs, incident records, and provide clear shift handoff summaries to support operational continuity.

Required Qualifications

  • Bilingual in English and Spanish, with the ability to communicate effectively with customers and employees in both languages.

  • 3+ years of experience in a service support or dispatch, help desk, or operations support environment.

  • Experience supporting field, overnight, or customerfacing teams in a fastpaced, servicedriven organization.

  • Strong customer service and communication skills, with the ability to handle urgent situations professionally.

  • Basic experience with technology support, including user access, applications, mobile devices, and connectivity.

  • Comfort working within ticketing or work order systems and accurately documenting actions and resolutions.

  • Ability to work overnight, weekend, or rotational 24/7 shifts as required.

#CCSVHP

Compensation

$25-$26.50

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