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Operations Supervisor page is loaded## Operations Supervisorremote type: Not Remotelocations: Scarborough, Maine, USAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR23603CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact..# **Job Description**#**Key Responsibilities May Include:*** Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.* Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.* Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.* Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.* Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.* Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.* Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.### Role Scope and ComplexityThe 3rd Shift Supervisor is responsible for overseeing a team of approximately **25-30 production employees** during the overnight shift (**10:00 PM - 8:00 AM**). This role involves leading day-to-day pallet repair operations, ensuring safety, quality, and productivity standards are met, and supporting a **growing, developing workforce** that includes several new employees. The supervisor is expected to balance operational execution with employee coaching, performance management, and continuous improvement in a fast-paced production environment.### Schedule, Travel, and Language Requirements* **Shift:** 3rd Shift, 10:00 PM - 8:00 AM* **Travel:** No travel required* **Languages:** English required. **French and Portuguese are not required but are considered a strong asset**, as they support effective communication within a diverse workforce.### Key Projects and Focus (First 12 Months)During the initial year, the post holder will play a key role in:* Developing and stabilizing a budding pallet repair crew with a high proportion of new hires* Establishing consistent work practices and reinforcing safety, quality, and productivity expectations* Supporting onboarding, training, and skill development for new employees* Building team engagement and accountability through **positive, hands-on leadership*** Partnering with operations leadership on workforce growth, performance tracking, and continuous improvement initiatives### Required Qualifications and Technical Skills* Prior experience leading teams in a manufacturing, warehouse, or industrial environment preferred* Demonstrated ability to lead, coach, and motivate employees, particularly in a production setting* **Microsoft Office skills preferred**, including basic use of Excel, Word, and email systems for reporting and communication* Strong organizational, problem-solving, and communication skills* Commitment to workplace safety, quality standards, and employee development### Team and Role CultureThis position supports a team that is actively growing and evolving. Success in the role requires a positive leadership approach, patience in developing new employees, and a willingness to be visible and engaged on the production floor. The 3rd Shift Supervisor is a key contributor to building a stable, high-performing overnight operation while reinforcing a respectful and safety-focused work culture.# **Remote Type**Not Remote## **Skills to succeed in the role**Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}**We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.****Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.**CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.You'll learn new ways of working, with automation and new technology that'll help you get the job done - and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are. In return, we want you to be hands-on, roll up your sleeves and get stuck in, take responsibility and personal accountability. #J-18808-Ljbffr