... off reviewing overnight carrier performance dashboards - two lanes missed on-time targets ... should-cost models, RFX, reverse auction, contracting, or equivalent) Amazon is an equal ...
... off reviewing overnight carrier performance dashboards - two lanes missed on-time targets ... should-cost models, RFX, reverse auction, contracting, or equivalent) Amazon is an equal ...
Overnight Reverse Logistics information
What is Overnight Reverse Logistics?
Can you make 6 figures in logistics?
What is the highest paying logistics job?
What career paths exist in reverse logistics?
What are the 7 R's of reverse logistics?
What are the key skills and qualifications needed to thrive as an Overnight Reverse Logistics Associate, and why are they important?
What are some common challenges faced by Overnight Reverse Logistics associates, and how can they be addressed?
What is the difference between Overnight Reverse Logistics vs Reverse Logistics Coordinator?
| Aspect | Overnight Reverse Logistics | Reverse Logistics Coordinator |
|---|---|---|
| Credentials | Logistics or supply chain certifications often preferred | Logistics or supply chain certifications often preferred |
| Work Environment | Warehouse, distribution centers, or transportation settings | Office-based with site visits to warehouses and distribution centers |
| Industry Usage | Retail, e-commerce, manufacturing sectors | Retail, e-commerce, manufacturing sectors |
| Job Focus | Handling reverse logistics with an emphasis on overnight or expedited processing | Coordinating reverse logistics operations, managing returns and shipments |
Overnight Reverse Logistics involves managing the quick turnaround of returned goods within a short timeframe, often requiring expedited processes. In contrast, a Reverse Logistics Coordinator oversees the broader reverse logistics operations, including planning, coordination, and process improvement. Both roles require similar credentials and work in related environments, but their focus differs in speed and scope.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Amazon rating
7.4
Based on 6,974 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
MAIN RESPONSIBILITIES:
Metrics Framework & Goal Setting
Design and own the performance metrics framework for transportation and warehousing operations, establishing baseline targets, stretch goals, and tolerance thresholds across key indicators including on-time delivery, warehouse utilization, and carrier performance
Partner with Operations teams and senior leadership to align metrics targets with organizational objectives and network strategy goals
Build and maintain a unified scorecard spanning both logistics (carrier, lane, mode) and warehousing (throughput, labor, space utilization) dimensions, ensuring end-to-end supply chain visibility
Reporting & Actuals vs. Targets Tracking
Develop and publish recurring performance reports - daily, weekly, and monthly - tracking actuals against established targets and surfacing variance trends requiring intervention
Build automated reporting pipelines and dashboards that translate raw operational data into clear, actionable insights for operations managers and senior leadership
Own root cause analysis for metric deviations, documenting findings and driving corrective action plans with accountable stakeholders
Support QBR and MBR reporting cycles with structured narratives that contextualize performance trends against operational and market conditions
Operations Execution
Lead day-to-day transportation and warehousing operations execution, ensuring service continuity, compliance with SOPs, and alignment with carrier and LSP commitments
Serve as an escalation point for operational issues - carrier failures, capacity shortfalls, warehouse throughput bottlenecks - coordinating rapid resolution across internal teams and 3P providers
Operational Efficiency & Continuous Improvement
Identify inefficiencies across transportation lanes and warehousing operations through data analysis, and develop structured improvement initiatives with measurable outcomes
Build and maintain a continuous improvement pipeline - tracking initiative status, projected savings, and realized impact against plan
Develop supplier and carrier performance measurement frameworks that drive accountability and continuous improvement
Partner with category, procurement, and systems teams to align operational efficiency initiatives with broader network strategy and cost reduction goals
Stakeholder Alignment & Cross-functional Partnership
Align with building leadership, regional operations, Finance, and centralized procurement to ensure metrics and efficiency programs reflect both site-level realities and network-wide priorities
Develop relationships across the operations network to ensure best practices in reporting, tracking, and performance management are shared and implemented consistently
A day in the life
The day kicks off reviewing overnight carrier performance dashboards - two lanes missed on-time targets, triggering a root cause deep dive before 8am. By mid-morning, you're in a standup with LSP partners, working through a warehouse throughput bottleneck flagged in yesterday's actuals-vs-targets report. Lunch is spent refining an automated reporting pipeline ahead of next week's MBR. The afternoon brings a cross-functional call with systems and regional ops to align on Q3 efficiency targets. Before signing off, you're updating the continuous improvement tracker - one initiative just hit its projected performance milestone.
BASIC QUALIFICATIONS
- 2+ years of program, project or product management, or leading product implementation experience
- 6+ years of related industry experience
- 8+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent experience
- Bachelor's degree in Supply Chain, Business, Engineering, or a related field
- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
- Experience in program, project or product management, or leading product implementation
PREFERRED QUALIFICATIONS
- Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field
- Experience in data centers, infrastructure service providers, or related technology companies
- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 147,900.00 - 200,100.00 USD annually
USA, WA, Bellevue - 147,900.00 - 200,100.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US