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Overnight Remote Desktop Support Engineer Jobs (NOW HIRING)

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

Provide day-to-day remote desktop support for approximately 180 remote users, focusing heavily on a 60-person specialized team. * Troubleshooting: Resolve common issues such as headset malfunctions ...

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

... Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. * Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. * Basic understanding of ...

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

Provide day-to-day remote desktop support for approximately 180 remote users, focusing heavily on a 60-person specialized team. * Troubleshooting: Resolve common issues such as headset malfunctions ...

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote ... Work day, evening, and overnight shifts on a rotating basis * Participate in a rotating weekend and ...

Canon Medical Systems

Remote Support Engineer CT/MR/VL

$86K - $138K/yr

Remote Support Engineer CT/MR/VL - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote ... Work day, evening, and overnight shifts on a rotating basis * Participate in a rotating weekend and ...

Futran Tech Solutions Pvt. Ltd.

Support Engineer

Support Engineer Location = Remote Duration - 3months No of submissions - 2 * 2+ years of experience using or supporting a cybersecurity product. Examples of cybersecurity products are Microsoft ...

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Overnight Remote Desktop Support Engineer information

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$10

$26

$45

How much do overnight remote desktop support engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for overnight remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Desktop Support Engineer vs Remote Desktop Support Technician?

AspectOvernight Remote Desktop Support EngineerRemote Desktop Support Technician
CredentialsTypically requires certifications like CompTIA A+ or Microsoft Certified ProfessionalOften requires similar certifications, but may have less emphasis on advanced certifications
Work EnvironmentProvides support during overnight shifts, often remotely for global clientsSupports during regular business hours, primarily on-site or remote
Industry UsageCommon in IT service providers, tech companies, and managed service providersWidely used across various industries including retail, healthcare, and corporate sectors

The main difference is that the Overnight Remote Desktop Support Engineer works primarily during overnight hours, handling complex remote support tasks, while the Remote Desktop Support Technician typically works during regular hours with a focus on basic troubleshooting. Both roles require similar certifications and are integral to IT support teams, but their schedules and scope of responsibilities differ.

What cities are hiring for Overnight Remote Desktop Support Engineer jobs? Cities with the most Overnight Remote Desktop Support Engineer job openings:
What are the most commonly searched types of Remote Desktop Support Engineer jobs? The most popular types of Remote Desktop Support Engineer jobs are:
What states have the most Overnight Remote Desktop Support Engineer jobs? States with the most job openings for Overnight Remote Desktop Support Engineer jobs include:
Overnight Remote Desktop Support Engineer jobs near you
Infographic showing various Overnight Remote Desktop Support Engineer job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 66% Full Time, 4% Part Time, and 17% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Hybrid Desktop Support Analyst

Hybrid Desktop Support Analyst

HELION TECHNOLOGIES INC

Greenville, SC • On-site, Remote

$21 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Helion Technologies is one of the nation's fastest growing and largest IT Managed Service Providers. With a focus on servicing the automotive and heavy trucking dealership industry, we have grown into THE industry expert. With our Corporate Headquarters in Baltimore, MD and employees working remotely throughout the U.S., Helion is an exciting place to develop your skills, take care of client needs and be part of a dynamic, fun, hardworking team. Helion has a remote support staff of over 100 technicians and local Field Engineers to support our client portfolio of 30,000 end users in over 30 states.
All Helion employees are eligible to take part in our comprehensive benefits package that includes certification training materials, exam reimbursement, 100% company paid Medical premiums at the individual level, company funded HRA, Dental and Vision Insurance, PTO, paid Holidays, paid Maternity/Paternity Leave, 401k match, company paid Long Term Disability and Life insurance, supplemental Life insurance, Short Term Disability and much more!
Position Overview:
Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team. The Hybrid DSA is the initial point of contact for all incoming support inquiries and responsible for triaging, troubleshooting, and resolving all tier 1 related issues. DSA's carefully document each step of the troubleshooting process in Helion's ticketing system, Autotask, all while offering swift, courteous support to Helion's client base. DSA's on average manage 5-7 tickets in their queue and receive 16-18 calls a day. Helion's Desktop Support department is the largest and first line of defense for incoming client issues. The department works in a cohesive manner to ensure clients' issues are resolved quickly and hold times are kept minimal for end users.
  • Knowledge of computer software, operating systems, hardware, and networking.
  • Experience with software as a service (SaaS) and other software hosting protocols.
  • Excellent verbal and written communication skills.
  • Good problem-solving and critical-thinking skills.
  • Able to work in a team as well as independently.
  • Ability to prioritize tasks effectively in a fast-paced environment.
  • Experienced in providing professional and courteous customer service.
  • Fosters a highly collaborative environment where employees are encouraged to become versatile and well-rounded technicians.
  • Possesses a strong team mentality.
  • Helps remote users including all application support and configuring VPN access.
  • Maintains user accounts utilizing Active Directory and Microsoft 365 including password resets, licensing assignment, shared folder access, and permission assignment to network printers.
  • Installs, configures, and troubleshoots computer hardware, operating systems, and Software including Hard drive, SSD, Ram, Windows 10-11, Adobe, and Dealer Management Systems (DMS).
  • Resolves network connectivity issues related to DNS, DHCP, Web Browsers, and DMS.
  • Performs Troubleshooting related to a variety of printer functions including scan to email, scan to file, and specialty printing (check printers, impact printing, and form printing using DMS software).
  • Able to commute to Helion's client locations and complete various break/fix and project-oriented tickets as needed.
  • Ability to complete on-site troubleshooting tasks encompassing PC wipes, reimaging, and deployment, network connectivity, access point management and VoIP configuration.

Certification, Education & Work Experience Requirements:
  • CompTIA A+ or equivalent certifications.
  • Associates Degree in Information Technology or related subject.
  • 1-3 years of experience working as a Support Technician or similar role at a Managed Services Provider (preferred).
  • 1+ years of experience working on-site with end users.
  • Must have personal vehicle to travel to client locations in Greenville, SC and surrounding area.
  • Must download the MileIQ app.

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