Description
Responsibilities:
- Lead operational execution of assigned clinical trials under both:
- In-house managed models (direct CRA/site ย ย ย ย ย ย oversight), and
- Outsourced models (full-service or functional CRO partnerships)
- Ensure consistent application of sponsor SOPs regardless of delivery model
- Drive study start-up, enrollment, and close-out milestones across all regions
- Directly manage CRAs and/or Lead CRAs assigned to in-house managed studies
- Provide functional oversight of IHCRAs - Assign, prioritize, and track IHCRA work activities, ย including:
o Site document review and tracking
o Remote monitoring support and follow-up
o Query and action item tracking
o TMF/eTMF filing support and completeness checks
- Review IHCRA outputs for quality, timeliness, and compliance
- Provide feedback, coaching, and training input to IHCRAs in collaboration with line managers
- Assign sites, review ย monitoring plans, and ensure adequate site coverage
- Review monitoring visit reports, follow-up letters, and issue resolution
- Coach and mentor CRAs to ensure monitoring quality and compliance
- Provide sponsor oversight of CROs, vendors, and functional service providers
- Review and approve CRO deliverables (monitoring plans, reports, metrics, TMF status)
- Ensure CRO performance aligns with contracted scope, KPIs, timelines, and quality standards
- Lead governance ย meetings, performance reviews, and escalation management
- Ensure clear documentation of sponsor oversight activities per ICH E6(R2/R3)
- Experience supporting and overseeing both Risk-Based Monitoring (RBM) strategies and traditional ย ย ย ย ย 100% SDV monitoring models, as appropriate to study design, risk profile, and regulatory expectations
- Ability to transition studies between RBM and 100% SDV approaches based on protocol requirements, inspection feedback, or sponsor risk assessments
- Oversight of monitoring plans to ensure:
o Appropriate SDV/SDR levels
o Centralized monitoring outputs are reviewed and actioned
o On-site, remote, and hybrid monitoring approaches are appropriately applied
- Oversee protocol ย deviations, CAPAs, and quality issues
- Identify operational risks early and implement mitigation strategies
- Act as escalation ย point for complex site, CRA, or CRO issues
- Partner with sites to support enrollment, retention, and protocol adherence
- Ensure studies are inspection-ready at all times
- Support and participate in regulatory inspections and audits (FDA, EMA, Health ย ย ย ย ย Authorities)
- Ensure timely TMF completeness and eTMF oversight (in-house and CRO-maintained TMFs)
- Collaborate with Clinical Development, Data Management, Biostatistics, Safety, Regulatory, ย ย ย ย ย and Supply Chain
- Provide operational input into protocols, ICFs, feasibility, and country/site strategy
- Support investigator meetings, site trainings, and study communications
- Provide regular study status updates to senior management
- Maintain oversight trackers, risk logs, issue logs, and KPI dashboards
- Ensure accurate documentation of decisions, deviations, and actions
- Any other duties as assigned by Supervisor.
Requirements
Qualifications
Education
- Bachelor's degree in ย ย ย ย ย Life Sciences, Nursing, Pharmacy, or related field (required)
- Advanced degree ย ย ย ย ย preferred
Experience
8+ years of clinical research experience, including management of both in-house and outsourced trials, with 6+ years of onsite monitoring CRA experience, including people management and CRO oversight exposure
- Experience managing ย ย ย ย ย global or multi-regional Phase I-III trials preferred
Core Competencies & Skills
- Strong understanding ย of sponsor oversight responsibilities under ICH-GCP
- Hands-on experience ย with both direct CRA management and CRO governance
- Expertise in RBM, centralized monitoring, and quality risk management
- Strong leadership, communication, and stakeholder management skills
- Ability to manage ย ย ย ย ย multiple studies and vendors simultaneously
- Proficiency with CTMS, eTMF, and clinical systems
Preferred Experience
- Sponsor-side experience in biotech or pharmaceutical companies
- Experience ย transitioning studies between in-house and outsourced models
- Experience in complex or rare disease trialsย
- Prior inspection ย support experienceย
Travel
Up to 60% travel- Focused on co-monitoring, audit readiness visits, CRO oversight visits, inspections