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Overnight Remote Chat Support Jobs in Renton, WA

Customer Support Representative

Seattle, WA ยท Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team ... Support our clients via telephone, email, and online chat, to assist clients with queries, concerns ...

Showing results 21-40

Overnight Remote Chat Support information

See Renton, WA salary details

$16

$29

$50

How much do overnight remote chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight remote chat support in Renton, WA is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.92 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Renton, WA?

The most popular types of Remote Chat Support jobs in Renton, WA are:

What are popular job titles related to Overnight Remote Chat Support jobs in Renton, WA?

For Overnight Remote Chat Support jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Renton, WA look for?

The top searched job categories for Overnight Remote Chat Support jobs in Renton, WA are:

What cities near Renton, WA are hiring for Overnight Remote Chat Support jobs?

Cities near Renton, WA with the most Overnight Remote Chat Support job openings:

Infographic showing various Overnight Remote Chat Support job openings in Renton, WA as of June 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $60,942 per year, or $29.3 per hour.

Remote Mental Health Therapist - Licensed Counselor (LMFT, LPC, LICSW)

Hope Bridges Youth Homes, LLC

Kenmore, WA โ€ข Remote

$80K - $100K/yr

Full-time

Posted 16 days ago


Key responsibilities

  • Conduct individual therapy sessions via video chat to support clients with mental health challenges.

  • Perform comprehensive assessments of clients' mental health and develop treatment plans based on evidence-based practices.

  • Document client progress and modify treatment strategies to ensure effective outcomes.


Job description

Position Overview

Hope Bridges Youth Homes, LLC is seeking dedicated and passionate Remote Licensed Mental Health Counselors to provide crucial support and counseling to adults experiencing a variety of mental health challenges. As an integral part of our team, you will have the unique opportunity to work entirely from home, allowing you the flexibility to create your own schedule while making a positive difference in the lives of others. This full-time position offers a competitive salary range of $80,000 to $100,000 per year, depending on your experience and hours worked.

About the Organization

Hope Bridges Youth Homes, LLC is committed to enhancing the lives of individuals through effective mental health support. Our aim is to empower clients by equipping them with the necessary skills to improve their mental well-being and overall quality of life. Our innovative outpatient services are designed for individuals who are stable and facing low-acuity mental health conditions, ensuring they receive targeted, compassionate care from our team of licensed professionals.

Work Environment

The position is a fully remote role, allowing you to conduct therapy sessions from the comfort of your home. Our work environment fosters collaboration and support, despite the physical distance. You will utilize telehealth technology to conduct sessions via secure video chat, ensuring that you maintain a professional, confidential atmosphere for your clients. Our team values a healthy work-life balance and offers flexible scheduling to accommodate your lifestyle.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, your key responsibilities will include:

  • Conducting individual therapy sessions via video chat to assist clients in navigating their mental health challenges.
  • Encouraging open discussions about emotions and experiences, fostering client self-awareness and insights into personal relationships.
  • Acting as an advocate for clients, helping them articulate their personal goals and aspirations.
  • Performing comprehensive assessments of clientsโ€™ mental health conditions and formulating actionable, solution-focused treatment plans based on evidence-based practices.
  • Documenting client progress and adapting treatment strategies to ensure effective outcomes.
Patient Population / Client Focus

Your work will primarily focus on adults facing a range of low-acuity mental health issues, including anxiety, depression, and stress-related conditions. This role is ideal for professionals who are skilled at establishing rapport with clients, understanding their unique situations, and providing personalized treatment options to guide them toward improved mental health.

Qualifications

To be considered for this role, applicants must meet the following qualifications:

  • Hold a Masterโ€™s degree in Social Work, Psychology, Marriage and Family Therapy, or Counseling.
  • Possess an active independent license in one of the following areas: Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Independent Clinical Social Worker (LICSW).
  • Exhibit strong computer literacy skills, with the ability to use telehealth platforms and electronic health record systems effectively.
Preferred Experience

We value the following skills and experiences in our candidates:

  • Proven ability to conduct professional evaluations, develop treatment plans, and make informed recommendations based on clients' needs.
  • Exceptional interpersonal communication skills and a compassionate demeanor, enabling effective client interactions.
  • Experience with remote counseling and a familiarity with telehealth best practices is highly advantageous.
Compensation and Benefits

Hope Bridges Youth Homes offers a competitive salary between $80,000 and $100,000 annually, based on your experience and work commitment. Additional benefits include:

  • A monthly healthcare stipend for full-time counselors to support your health and well-being.
  • Opportunities for professional development and continuing education to enhance your skills and knowledge.
  • A supportive, collaborative work environment that encourages growth and advancement.
  • A fully remote telehealth position that offers the freedom to create your own schedule without the demands of on-call work.
Career Growth Opportunities

At Hope Bridges Youth Homes, we believe in nurturing talent and fostering career growth. You will have access to ongoing training and professional development resources that can lead to advanced career opportunities within the organization. As you contribute to the team's efforts, pathways for leadership positions and specialized roles within mental health services may also become available.

Why Join Our Team

Joining Hope Bridges Youth Homes means becoming a part of a mission-driven organization that is deeply committed to making a positive impact in the mental health field. You'll work alongside dedicated professionals who share your passion for helping others. If you are seeking a fulfilling career where you can utilize your skills, work in a flexible environment, and contribute to meaningful change, we encourage you to apply.

Application Information

If you are ready to take the next step in your career and make a real difference as a Remote Licensed Mental Health Counselor, we invite you to submit your application. Please include your resume and a cover letter outlining your qualifications and why you are a good fit for this role. We are an Equal Opportunity Employer and welcome applicants from all backgrounds.