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Overnight Remote Call Monitoring Jobs (NOW HIRING)

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... As a key operational leader, you will oversee collections supervisors and agents, monitor ...

ADT

Remote Overnight Care and Monitoring Agent

Irving, TX · On-site +1

$21/hr

The Overnight Care & Monitoring Representative position combines alarm monitoring responsibilities ... Minimum of 1 year of call center experience required. * * Minimum of 1 year of troubleshooting ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Monitor and analyze key performance metrics and trends related to collections performance, call ...

Finity, Inc

Bilingual Customer Service Representative

$20/hr

About the Role The Wellness Services Representative assists our members from our remote call center ... Must be able to use computer/monitor throughout the course of the work day * High-speed internet ...

Finity

Bilingual Customer Service Representative

$20/hr

About the Role The Wellness Services Representative assists our members from our remote call center ... Must be able to use computer/monitor throughout the course of the work day * High-speed internet ...

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Overnight Remote Call Monitoring information

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$46

How much do overnight remote call monitoring jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for overnight remote call monitoring in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How to make $1000 a week remotely?

Overnight remote call monitoring jobs typically pay hourly, and earning $1000 weekly requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining relevant certifications, or expanding to related roles such as customer support or technical monitoring that offer higher pay or bonuses.

What is the difference between Overnight Remote Call Monitoring vs Customer Service Representative?

AspectOvernight Remote Call MonitoringCustomer Service Representative
CredentialsBasic high school diploma, relevant certificationsHigh school diploma or equivalent
Work EnvironmentRemote, overnight shifts, monitoring calls via softwareOffice or remote, daytime shifts, direct customer interaction
Industry UsageSecurity, healthcare, emergency servicesRetail, telecom, service industries
Job FocusMonitoring calls, alerting, reportingAssisting customers, resolving issues

Overnight Remote Call Monitoring primarily involves monitoring calls remotely during overnight hours, focusing on alerting and reporting. Customer Service Representatives handle direct customer interactions during regular hours. While both roles require communication skills, they differ in shift timing, environment, and job responsibilities.

What is the average pay for overnight WFH?

For overnight remote call monitoring jobs, the average pay typically ranges from $12 to $20 per hour, depending on experience, industry, and company. These roles often require strong communication skills and the ability to work independently during night shifts.

What is overnight remote call monitoring?

Overnight remote call monitoring is a job where individuals listen to and evaluate customer service or support calls during nighttime hours, often from a remote location. The main goal is to assess the quality of interactions between call center agents and customers, ensuring that company standards and compliance guidelines are being met. This position typically requires attention to detail, strong listening skills, and the ability to work independently during late-night or early-morning shifts. It is commonly used by companies that operate 24/7 customer support lines or have global operations. Remote monitoring allows for flexibility and can be done from home, making it suitable for those seeking non-traditional work hours.

How to make 2000 a week working from home?

In an overnight remote call monitoring role, earning $2000 weekly typically requires working full-time hours, often at a competitive hourly rate, and gaining experience or specialized skills in call quality assessment or compliance. Increasing income may involve taking on multiple shifts, improving efficiency, or obtaining relevant certifications to qualify for higher-paying positions.

What are the key skills and qualifications needed to thrive as an Overnight Remote Call Monitoring Specialist, and why are they important?

To excel as an Overnight Remote Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with quality assurance standards, often supported by a high school diploma or equivalent. Experience with call monitoring software, customer relationship management (CRM) systems, and reporting tools is typically required. Excellent written communication, discretion, and the ability to remain focused during overnight hours are vital soft skills for this role. These competencies ensure accurate evaluation of customer interactions, maintain service quality, and support continuous improvement in 24/7 operations.

What jobs pay 4000 a week without a degree?

Overnight remote call monitoring roles can pay around $4,000 per week for experienced professionals, especially those with specialized skills in customer service, technical support, or security monitoring. These positions often require strong communication skills, reliability, and familiarity with monitoring tools, and may offer high pay due to the overnight shift schedule and remote work setup.

What are the typical responsibilities and challenges of an Overnight Remote Call Monitoring position?

In an Overnight Remote Call Monitoring role, your primary responsibility is to review and assess recorded or live customer service calls to ensure compliance with company quality standards. Working overnight can present challenges such as staying alert during less active periods and managing fatigue. You'll often work independently but will regularly provide feedback to supervisors or training teams, contributing to overall service improvement. This position can offer advancement opportunities into quality assurance leadership or training roles as you gain experience and demonstrate reliability.
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Overnight Remote Call Monitoring jobs near you
Call Center Supervisor (Cashway Direct)

Call Center Supervisor (Cashway Direct)

Eagle Business Credit

Woodstock, GA • On-site, Remote

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Eagle Business Credit provides working capital funding to small and medium sized businesses through invoice factoring. Our 'can do' mentality and open approach to business is a refreshing change from most financial organizations today. We pride ourselves on delivering Personal. Service. Excellence. and the ability to Make It Happen using common sense rather than a computer algorithm or a rigid set of rules and regulations.

We are seeking a highly motivated Call Center Supervisor (Cashway Direct) to join our team. This position will be based in our Woodstock, GA office and will be an important part of our growing team. We offer an opportunity to gain valuable experience in the sales industry and contribute to the growth of our organization. If you are a motivated individual with a passion for sales and business development, we encourage you to apply.

Why Join Our Team?

  • Comprehensive medical, dental and vision insurance, include a robust wellness platform with monetary incentives
  • Company-paid life and disability insurance
  • Paid Time Off
  • Flexible Spending Account
  • HSA with company contributions
  • 401(k) with 6% match
  • Paid Parental Leave
  • Tuition Assistance

Job Overview

The Call Center Supervisor (Cashway Direct) leads and develops an outbound sales team, both in-office and remote. This role focuses on driving team performance, managing sales pipelines, and ensuring the team generates qualified opportunities that turn into funded deals.

The supervisor is responsible for coaching, monitoring daily activity, enforcing best practices, and making sure all leads are handled quickly and professionally. They also ensure accurate Salesforce tracking and maintain accountability across the team.

This position requires a hands-on leader who can improve processes, motivate employees, and work closely with leadership to ensure smooth operations from initial contact through funding. Strong organization, communication, and leadership skills are essential to balance performance management and team development while maintaining a positive, high-energy work environment.

Key Responsibilities

  • Lead, coach, and develop a team of 8+ Business Development Associates
  • Drive team performance to meet or exceed daily, monthly, and quarterly KPIs and revenue targets
  • Conduct regular one-on-one coaching, call monitoring, and pipeline reviews
  • Manage hiring, onboarding, performance management, and retention of team members
  • Ensure timely lead response and consistent follow-up across inbound and outbound opportunities
  • Maintain strong Salesforce (CRM) discipline and accurate activity tracking
  • Monitor and report on team KPIs (call volume, conversion rates, pipeline activity, revenue, etc.)
  • Lead daily team meetings and communicate clear performance expectations
  • Partner with Marketing, Underwriting, Operations, and leadership to support business goals
  • Foster a positive, high-energy, and performance-driven team culture across hybrid teams

Experience & Qualifications

  • Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent experience)
  • 3+ years of leadership experience in a call center, sales, or high-volume environment
  • Experience managing teams of 6+ employees, including remote team members
  • Proven ability to build, develop, and improve team performance
  • Experience with Salesforce or similar CRM systems
  • Industry experience in financial services, logistics, or B2B services preferred

Annual Salary $65,000 - $70,000

EEO STATEMENT: Eagle Business Credit, LLC is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.