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Overnight Recovery Audit Jobs (NOW HIRING)

Residence Inn Memphis Downtown

Night Audit

Memphis, TN · On-site

$14.50 - $19.50/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolve guest complaints using the company's Guest Service Recovery method, escalating when ...

Residence Inn Memphis Downtown

Night Audit

Memphis, TN · On-site

$14.50 - $19.50/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolve guest complaints using the company's Guest Service Recovery method, escalating when ...

Residence Inn Memphis Downtown

Night Audit

Memphis, TN · On-site

$14.50 - $19.50/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolve guest complaints using the company's Guest Service Recovery method, escalating when ...

Residence Inn Memphis Downtown

Night Audit

Memphis, TN · On-site

$13.50 - $17.75/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolving guest complaints using the company's Guest Service Recovery method, escalating when ...

Residence Inn Memphis Downtown

Night Audit

Memphis, TN · On-site

$14.50 - $19.50/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolve guest complaints using the company's Guest Service Recovery method, escalating when ...

Residence Inn Memphis Downtown

Night Audit

Memphis, TN

$14.50 - $19.50/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolve guest complaints using the company's Guest Service Recovery method, escalating when ...

Albertsons

Overnight Supervisor

Plano, TX · On-site

Supervise and coordinate overnight stocking, merchandising, and recovery activities throughout the ... audits, and stock control procedures. * Identify inventory discrepancies and communicate issues to ...

Spire Hospitality

Night Audit

Peabody, MA · On-site

$18/hr

Resolve guest concerns with attentive service recovery Hotel Specific: * Rate of Pay: $18.00 per ... overnight shifts Physical Demands: • Ability to lift, carry, push or pull 10 lbs • Primarily ...

Hampton Inn Jackson Hole

Part Time Night Audit

Jackson, WY · On-site

$15.50 - $20.75/hr

... the shift and ensures the successful overnight functioning of the Front Office. Key ... Resolve guest complaints using the company's Guest Service Recovery method, escalating when ...

Spire Hospitality

Night Audit

Peabody, MA · On-site

$18/hr

Resolve guest concerns with attentive service recovery Hotel Specific: * Rate of Pay: $18.00 per ... overnight shifts Physical Demands: • Ability to lift, carry, push or pull 10 lbs • Primarily ...

Coury Hospitality

Night Auditor

Tacoma, WA · On-site

$16 - $21.50/hr

Prepare and distribute daily audit reports for management review * Serve as the primary overnight point of contact for guest requests, concerns, and service recovery * Communicate professionally with ...

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Overnight Recovery Audit information

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How much do overnight recovery audit jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for overnight recovery audit in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What cities are hiring for Overnight Recovery Audit jobs?

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What are the most commonly searched types of Recovery Audit jobs?

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Overnight Recovery Audit jobs near you
Infographic showing various Overnight Recovery Audit job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

Overnight Guest Reception Agent

Sundance Mountain Resort

Provo, UT • On-site

$14.25 - $18/hr

Other

Posted 3 days ago

New

Sundance Mountain Resort rating

4.6

Company rating: 4.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Title: Overnight Guest Reception Agent
Department: Front Desk/Guest Services
Rate of Pay:
Shift: Variable nights (must be flexible)
11:00 PM to 7:00 AM
Full Time & Part Time, Year Round Positions
Summary:
The Overnight Guest Reception Agent is a highly visible role with a direct impact on the guest experience. This position is responsible for overseeing the resort's nightly operations, ensuring accurate financial reporting, exceptional guest service, and a secure environment during overnight hours. The Night Auditor blends front desk responsibilities with end-of-day accounting tasks, ensuring a seamless transition between operating days at Sundance Mountain Resort.
Key Responsibilities:
  • Serve as the overnight point of contact for all guests, providing a welcoming and helpful presence.
  • Manage check-in and check-out processes with accuracy and efficiency.
  • Respond to guest inquiries, concerns, and emergencies in a professional and timely manner.
  • Offer personalized, concierge-style assistance after hours, in alignment with Sundance's commitment to guest care.
  • Monitor public areas for cleanliness, safety, and comfort.
  • Monitor and handle all guest communication during the overnight hours, including responding to guest SMS messages via Akia.
Audit & Accounting Duties:
  • Reconcile and balance all daily revenue, payment transactions, and financial records.
  • Generate and distribute end-of-day reports to resort leadership.
  • Post room, tax, and incidental charges to guest folios.
  • Investigate and resolve discrepancies in billing or accounts.
  • Ensure all revenue outlets (if applicable) are properly closed and balanced.
  • Complete other accounting duties as directed by the Resort Controller and Director of Lodging.
Operational Duties:
  • Process no-shows, cancellations, and late arrivals according to resort policies.
  • Set up front desk operations for the next day (e.g., wake-up calls, early arrivals).
  • Complete the nightly checklist and document detailed shift handoff notes.
  • Assist with preparing the morning beverage station to ensure a warm, inviting start for guests.
Leadership & Overnight Responsibilities:
  • Act as the Manager on Duty (MOD) during overnight hours, representing the Sundance Leadership team in their absence.
  • Assist the overnight Safety Team with potential evacuations, guest incidents, or emergencies.
  • Resolve guest challenges or service opportunities with attentiveness and care; when resolution isn't possible overnight, ensure proper handoff to the morning manager.
  • Communicate all critical information from the overnight shift in the provided End of Shift report, ensuring a seamless pass-off and opportunity to further recover any guest challenges the following day.
  • Maintain a calm, professional leadership presence and support cross-departmental needs after hours.
Qualifications:
  • Previous hotel front desk or night audit experience required; boutique or luxury property experience preferred.
  • Strong communication, guest service, and problem-solving skills.
  • High level of accuracy and attention to detail in financial tasks.
  • Proficiency in StayNTouch or similar hotel property management systems.
  • Experience with guest messaging platforms such as Akia is a plus.
  • Ability to work independently and remain calm and professional in high-pressure or emergency situations.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This role involves regular hand use, movement, and communication; occasional physical activity like climbing or crouching; lifting up to 50 lbs; and various vision abilities.
  • Must be 18 years old or older.

Work Environment:
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, outside weather conditions, extreme cold, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
Disclaimer:
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

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