ZipRecruiter

Log In

1

Overnight Qvc Customer Service Jobs in Springfield, IL

Meijer, Inc.

Overnight Stocking Clerk

Springfield, IL · On-site

$15.85 - $16.93/hr

A passion in working with customers every day * Previous retail or food service experience is helpful, but not required * You have the ability to perform physical tasks, such as lifting, bending ...

Meijer, Inc.

Overnight Stocking Clerk

Springfield, IL · On-site

$15.85 - $16.93/hr

A passion in working with customers every day * Previous retail or food service experience is helpful, but not required * You have the ability to perform physical tasks, such as lifting, bending ...

Comfort Suites Springfield

Night Auditor

Springfield, IL · On-site

$15 - $17/hr

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able ...

Comfort Suites Springfield

Night Auditor

Springfield, IL · On-site

$15 - $17/hr

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able ...

Choice Hotels

Night Auditor

Springfield, IL · On-site

$15 - $17/hr

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able ...

previous pagenext page

Showing results 21-40

All JobsQvc Customer Service JobsOvernight Qvc Customer Service JobsOvernight Qvc Customer Service Jobs in Springfield, IL

Overnight Qvc Customer Service information

What is an overnight QVC customer service representative?

Overnight QVC Customer Service representatives are professionals who assist QVC customers during the nighttime and early morning hours. Their responsibilities include answering customer inquiries, processing orders, handling returns or exchanges, and resolving any issues related to QVC products and services. They are trained to provide excellent customer support through phone, chat, or email, ensuring a positive shopping experience for customers outside of standard business hours. Working overnight often requires good communication skills, patience, and the ability to work independently.

What are the key skills and qualifications needed to thrive as an overnight QVC customer service representative?

To thrive as an Overnight QVC Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and multi-line phone systems is important. Strong listening skills, patience, and the ability to remain calm under pressure help you stand out in this customer-facing role. These skills and qualities are essential for ensuring customer satisfaction, efficient issue resolution, and maintaining QVC's reputation during overnight hours.

What are some common challenges faced by overnight QVC customer service representatives, and how can they be managed?

Overnight QVC Customer Service representatives often encounter unique challenges such as managing lower staff levels, addressing urgent customer concerns without immediate escalation options, and staying engaged during less busy hours. Effective time management, strong problem-solving skills, and the ability to work independently are essential. Building a solid understanding of QVC's products and procedures also helps in resolving customer issues efficiently and maintaining high service standards during overnight shifts.

What is the difference between Overnight Qvc Customer Service vs Overnight Amazon Customer Service?

AspectOvernight Qvc Customer ServiceOvernight Amazon Customer Service
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentCall centers, retail supportCall centers, e-commerce support
Employer & IndustryQVC retail and broadcast industryAmazon e-commerce and logistics industry
Common Search & ComparisonCustomer service roles in retailCustomer service roles in e-commerce

Overnight Qvc Customer Service and Overnight Amazon Customer Service both require similar credentials and work in call center environments. The main difference lies in the industry focus: QVC is retail and broadcast-based, while Amazon centers on e-commerce logistics. Both roles involve assisting customers, but the specific products and platforms differ.

What are popular job titles related to Overnight Qvc Customer Service jobs in Springfield, IL?

For Overnight Qvc Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Overnight Qvc Customer Service jobs in Springfield, IL look for?

The top searched job categories for Overnight Qvc Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Overnight Qvc Customer Service jobs?

Cities near Springfield, IL with the most Overnight Qvc Customer Service job openings:

Overnight Qvc Customer Service jobs near you
Infographic showing various Overnight Qvc Customer Service job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Dynamic Server Support

Worldwide TechServices

Springfield, IL • On-site

$18/hr

Part-time

Posted 6 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

216th of 226 rated it services

Job description

Company Description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs

Qualifications
Education and Experience:
  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver's License and reliable transportation with valid registration and adequate insurance

Skills:
  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair tool kit

Additional Information
All your information will be kept confidential according to EEO guidelines.

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply