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Overnight Production Support Engineer Jobs in Washington

To ensure success as a product support engineer, you should have in-depth knowledge of IT systems, network security, excellent communication skills, and the ability to work independently and be a ...

Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA * ONE 30 ... Product Management support capabilities; work directly with users to understand problems ...

Support Engineer III

Reston, VA · On-site

$90K - $100K/yr

The Support Engineer III role is a technical leader within the Support Department, reporting to the ... Azure AI, Copilot, and other AI product support a strong plus * Advanced knowledge of networking ...

Support Engineer III

Reston, VA · On-site

$90K - $100K/yr

The Support Engineer III role is a technical leader within the Support Department, reporting to the ... Azure AI, Copilot, and other AI product support a strong plus * Advanced knowledge of networking ...

... production environments are fully functional after troubleshooting. • Prepare accurate and timely reports. • Document technical knowledge in the form of notes and manuals. • Maintain ...

The Technical Support Engineer routinely acts independently while researching and developing ... Provide technical support for assigned complex system-level software products including ...

... Product, Engineering, and Support teams to support timely resolution • Validate fixes and document approved workarounds to ensure demo continuity Collaboration & Continuous Improvement • Work ...

... productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated ... dependable and customer focused, owning the overall IT experience They guarantee our employees have ...

... productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated ... dependable and customer focused, owning the overall IT experience They guarantee our employees have ...

... productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated ... dependable and customer focused, owning the overall IT experience. They guarantee our employees ...

Showing results 21-40

Overnight Production Support Engineer information

What is the difference between Overnight Production Support Engineer vs Database Support Engineer?

AspectOvernight Production Support EngineerDatabase Support Engineer
CertificationsITIL, Linux, Cloud certificationsOracle, SQL Server, MySQL certifications
Work EnvironmentNight shifts, data centers, 24/7 operationsDay shifts, data management teams, server rooms
Industry UsageFinancial services, tech companies, e-commerceBanking, healthcare, enterprise IT

The Overnight Production Support Engineer primarily handles system issues during night shifts, ensuring uptime and performance of production systems. In contrast, a Database Support Engineer focuses on maintaining and troubleshooting databases, often during regular hours. While both roles require technical certifications and involve working in data-driven environments, their focus areas and shift timings differ.

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Cities in Washington with the most Overnight Production Support Engineer job openings:

TS/SCI Product Support Engineer with Security Clearance

ClearBridge Technology Group

Annapolis Junction, MD • On-site

$175K/yr

Other

Re-posted 25 days ago


Job description

Our client, a government contractor supporting DoD mission software programs, is seeking a Product Support Engineer for a full-time onsite opportunity in Annapolis Junction, MD. This Engineer will work onsite, and support deployed software products used for DoD organizational messaging, information sharing, monitoring, and related operational workflows. The Product Support Engineer will provide Tier III support for deployed AET products and serve as a key interface between the customer's operational team and internal product support, development, and in-service engineering teams. This role will focus on product sustainment, release support, software installation and upgrades, field issue investigation, advanced troubleshooting, documentation, and operational support. This role is well suited for a Support Engineer, Field Service Representative, System Administrator, System Engineer, or similar technical support professional with strong Red Hat/Linux experience, Java application troubleshooting experience, and a background supporting software products in customer or mission environments. Required Skills: * Active Top Secret / SCI clearance with CI Polygraph required. Full Scope Polygraph preferred. * 5+ years of experience in a customer-facing technical role such as Product Support Engineer, Support Engineer, Field Service Representative, System Administrator, System Engineer, or Systems Integrator. * Strong Red Hat/Linux experience, including Linux command line, Bash scripting, logs, system errors, configuration files, and production troubleshooting. * Experience administering and troubleshooting Java applications. * Strong troubleshooting skills using logs, system behavior, configuration details, and other technical evidence. * Experience supporting product sustainment, production issues, releases, patches, upgrades, deployments, and configuration changes. * Experience supporting Linux and Windows virtual machines. * Experience with web application environments and web servers such as Jetty, Apache, or IIS. * Ability to read JavaScript and execute basic SQL queries using MySQL or Microsoft SQL Server. * Understanding of networking, sockets, web methods, PKI, certificates, and key management. * Experience creating technical documentation, support procedures, SOPs, and status reports. * DoD 8140-compliant certification such as CompTIA Security+ or Network+. * Bachelor's degree in a related technical field, or equivalent directly relevant experience. Preferred Skills: * Experience supporting DoD organizational messaging, defense messaging, naval messaging, or related mission systems. * Experience supporting mission software in DoD, federal, classified, or operational environments. * Experience with configuration management, backup/recovery, disaster recovery, and release validation. * Experience working directly with software developers to troubleshoot defects and support production releases. ClearBridge Technology Group is an Equal Opportunity Employer. We offer excellent benefits and compensation packages. The expected base salary range for this role is around $175,000 per year. The posted range is an estimate, the actual compensation offer will be based on the candidate's experience, skills, qualifications and will be in line with internal equity.