Job Summary:
Scotch is a company focused on modernizing the beverage alcohol retail industry through a comprehensive operating system. They are seeking a hands-on Point of Sale (POS) Installation Technician to deploy and configure POS systems at retail locations across the continental United States, requiring extensive travel and technical capabilities.
Responsibilities:
• Travel to retail locations throughout the continental US to install, configure, and commission POS hardware and software.
• Perform installations during pre-opening windows to ensure all systems are fully operational with limited disruption to business.
• Disassemble the previous POS system and organize components into boxes for the retailer to dispose of.
• Set up and connect Scotch POS terminals, cash drawers, receipt printers, barcode scanners, payment/card readers, customer-facing displays, and related peripherals.
• Run, route, and manage cabling; coordinate with on-site networking and electrical as needed to ensure proper connectivity.
• Install and update POS software, apply configurations, and verify integration with back-office, payment, and inventory systems.
• Test all hardware and software end-to-end, troubleshoot and resolve issues on-site, and confirm full functionality before sign-off.
• Provide basic orientation or training to store staff on the installed system when required.
• Complete installation checklists, documentation, and reporting accurately and on time.
• Communicate status, blockers, and completion to project managers, store contacts, and the deployment team.
• Maintain, transport, and account for tools, equipment, and inventory while traveling.
• Adhere to all safety, security, and brand standards while working on-site.
• Manage travel arrangements for all installations (hotel, flight, rental car, etc.)
Qualifications:
Required:
• High school diploma or equivalent.
• Based in or willing to relocate to Denver, Nashville, Atlanta, NYC or Boston.
• Proven ability and willingness to travel up to 100% of the time throughout the continental US, including overnight stays and extended periods away from home.
• Comfortability with a highly variable schedule, frequent flights and long drives between markets, and being away from home for consecutive days at a time.
• Hands-on technical aptitude with hardware setup, cabling, and troubleshooting.
• Basic understanding of networking concepts (IP addressing, routers/switches, connectivity troubleshooting).
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Excellent reliability, time management, and follow-through under deadline pressure.
• Clear, professional communication skills for working with store personnel and remote teams.
• Valid driver's license and clean driving record.
• Ability to travel by air and rent vehicles.
• Ability to lift, carry, and position equipment up to 50 lbs.
• Extended periods of standing, walking, bending, kneeling, crouching, and reaching during installations.
Company:
Scotch provides customized POS solutions to optimize business processes for liquor stores. Founded in 2024, the company is headquartered in Denver, USA, with a team of 11-50 employees. The company is currently Early Stage.