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Overnight Network Operations Center Jobs in Iowa

In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber ... Network Operations Engineer Responsibilities: * Incident Response: Collaborate with cross ...

As the NOC Lead, you will serve as the senior technical and operational anchor of the Network Operations Center, owning core network health while acting as an additional escalation point for the NOC ...

As the NOC Lead, you will serve as the senior technical and operational anchor of the Network Operations Center, owning core network health while acting as an additional escalation point for the NOC ...

IA

$193K/yr

Partner with hardware, software, and data center operations teams to align network repair programs with AI infrastructure deployment roadmaps and capacity plans * Establish and refine operational ...

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Overnight Network Operations Center information

What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?

Working the overnight shift in a NOC can present unique challenges, such as maintaining high alertness during low-activity periods and quickly responding to unexpected network incidents without immediate in-person support from other departments. You'll need to be comfortable working independently, as fewer team members are typically on-site overnight, but strong communication skills are still essential for escalating critical issues to on-call engineers or management. Adapting to a nocturnal schedule and managing sleep hygiene are also important to sustain long-term effectiveness and well-being in this role.

What is the difference between Overnight Network Operations Center vs Network Support Specialist?

AspectOvernight Network Operations CenterNetwork Support Specialist
CertificationsNetwork+, CCNA, CompTIA Security+Network+, CCNA, CompTIA Security+
Work Environment24/7 monitoring, shift-based, on-site or remoteOffice or remote, regular business hours or on-call
Primary ResponsibilitiesMonitoring network performance, incident response, troubleshootingSupporting network issues, assisting users, maintenance

The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.

What are the key skills and qualifications needed to thrive as an Overnight Network Operations Center (NOC) Technician, and why are they important?

To thrive as an Overnight Network Operations Center Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate’s degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and remote troubleshooting platforms is essential. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for identifying, responding to, and resolving network issues promptly to ensure continuous system uptime and minimal business disruption.

What are Overnight Network Operations Center jobs?

Overnight Network Operations Center (NOC) jobs involve monitoring and maintaining an organization’s network infrastructure during nighttime hours. NOC technicians or engineers are responsible for ensuring network uptime, troubleshooting issues, responding to alerts, and performing routine maintenance when network usage is typically low. These roles are critical for organizations that require 24/7 network reliability and may involve working with a team or independently. Effective communication, technical troubleshooting skills, and the ability to work under pressure are essential. Overnight NOC staff may also escalate unresolved issues to senior engineers or on-call support as needed.
What are the most commonly searched types of Network Operations Center jobs in Iowa? The most popular types of Network Operations Center jobs in Iowa are:
What are popular job titles related to Overnight Network Operations Center jobs in Iowa? For Overnight Network Operations Center jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Overnight Network Operations Center jobs? Cities in Iowa with the most Overnight Network Operations Center job openings:

RACOM | Network Operations Center Manager

Eastern Communications

Marshalltown, IA

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?
Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?
Company Overview
RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and in November 2025, acquired PMC Wireless. It now comprises 240 employees across 17 locations nationwide.
Job Summary
We are seeking a Network Operations Center (NOC) Manager to join our team in maintaining Land Mobile Radio (LMR) communication systems for our customers. As the first point of contact, the NOC team utilizes core competencies in customer service, network monitoring, and technical support to ensure seamless communication. This role requires management of the NOC team and filling in as NOC operator when the team is not available. Role requires collaboration with other operators, internal stakeholders, customers, and third-party vendors to provide 24/7 support. Prior experience as NOC manager or NOC operator is preferred.
Responsibilities Include but are not limited to
  • Team management: Management, supervision, scheduling, and training of NOC personnel to ensure the NOC is staffed and ready to meet its mission 24/7/365 with competent professionals.
  • Process optimization: Production and maintenance of standards, procedures, and guidelines across customers and internal teams focused on standardization of processes across customers, improved correspondence with stakeholders, and increased core competency of NOC team
  • ​Customer Support: Serve as NOC operator in situations where NOC team is not available and provide overflow assistance with handling calls during peak hours.​
  • Report Generation: Prepare routine reports on incident tracking, outages, and maintenance activities to inform management and clients.​
  • Collaboration: Work closely with other operators, internal stakeholders, customers, and third-party vendors to ensure smooth operation of customers’ communication systems.
Qualifications
  • Education and Experience: Candidates with 3-4 years of relevant experience as manager or 4 years of experience as a NOC operator and/or similar experience. High school diploma or equivalent required.
  • Soft Skills: Excellent communication abilities, both verbal and written. Strong problem-solving skills, attention to detail, and the capacity to work effectively under pressure.
  • Tools: Proficient in Microsoft Office Suite.
Preferred Qualifications
  • Tool: Experience with monitoring tools such as L3Harris RNMs/ ENMs, SolarWinds, Tait Enable Monitor, etc. is preferred.
  • Technical Skills: Familiarity with or willingness to learn the following aspects of LMR communication systems:
  • Radio Equipment Operation: Understanding the functionality and operation of handheld portable radios, mobile radios, base stations, and repeaters.
  • System Infrastructure: Comprehension of the components that constitute LMR systems, including networks that connect base stations, towers, and repeaters.
  • Frequency and Spectrum Management: Knowledge of VHF and UHF frequency bands and their applications in LMR systems.
  • Troubleshooting Techniques: Ability to diagnose and address common and frequent issues within LMR communication systems.
Availability
  • Standard working hours are 8:00 AM to 5:00 PM, Monday through Friday. However, candidates must be willing to cover additional shifts, including nights, weekends, and holidays, to ensure 24/7 network support, especially in cases where other operators are unavailable.
Benefits We Can Offer You:
  • Health, dental and vision insurance
  • 401k and company match
  • Annual performance review and associated bonus
  • Paid holidays, vacation and sick days, and parental leave
  • Ongoing technical training
  • Advancement opportunities
  • Company-provided uniforms and safety equipment
Expected salary range does not include benefits or bonus.

$60,000 - $75,000 a year

Compensation details: 60000-75000 Yearly Salary


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