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Overnight It Jobs in Springfield, MA (NOW HIRING)

Inserso

Network Support Technician

Hartford, CT · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... overnight travel may be required (Actual travel percentage varies based upon location but is ...

American Traveler

Travel CT Technologist

Hartford, CT · On-site

Overnight shift from 11:00 PM to 7:30 AM * No weekend requirements * Call is optional Requirements ... License required if applicable Additional Information * Works within the CT Scanner unit * COVID ...

Baystate Health

MRI Tech

Springfield, MA · On-site

For more information, please visit us online at: baystatehealthjobs.com or interact with us ... Overnight shift: 7:00 PM - 7:30 AM * Rotating weekend and holiday coverage Summary : Under the ...

Baystate Health

MRI Tech

Springfield, MA · On-site

For more information, please visit us online at: baystatehealthjobs.com or interact with us ... Overnight shift: 7:00 PM - 7:30 AM * Rotating weekend and holiday coverage Summary : Under the ...

Baystate Health

MRI Tech

Springfield, MA

For more information, please visit us online at: baystatehealthjobs.com or interact with us ... Overnight shift: 7:00 PM - 7:30 AM * Rotating weekend and holiday coverage Summary : Under the ...

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All JobsIt JobsOvernight It JobsOvernight It Jobs in Springfield, MA

Overnight It information

See Springfield, MA salary details

$10

$16

$21

How much do overnight it jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for overnight it in Springfield, MA is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.46 per hour, depending on experience, location, and employer.

What is an overnight IT job?

Overnight IT jobs involve working during nighttime hours to provide technical support, monitor systems, perform maintenance, and ensure the smooth operation of a company’s technology infrastructure. These roles are crucial for businesses that operate 24/7 or require continuous IT oversight, such as data centers, hospitals, and large corporations. Typical responsibilities include troubleshooting technical issues, running scheduled updates, and responding to emergencies that may arise outside regular business hours.

What are the key skills and qualifications needed to thrive as an overnight IT support specialist, and why are they important?

To thrive as an Overnight IT Support Specialist, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with remote monitoring tools, ticketing systems like ServiceNow, and relevant certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent problem-solving, communication skills, and the ability to work independently under minimal supervision help professionals excel in overnight shifts. These skills ensure critical IT systems remain operational and issues are resolved promptly during off-hours, minimizing downtime for the organization.

What is the difference between Overnight IT vs Overnight Network Technician?

AspectOvernight ITOvernight Network Technician
CertificationsCompTIA A+, Network+, or similarCompTIA Network+, Cisco CCNA, or similar
Work EnvironmentOffice-based, remote support, or client sitesData centers, server rooms, or client networks
Job FocusIT support, troubleshooting, software updatesNetwork setup, configuration, and maintenance
Industry UsageBroad IT services across various sectorsNetworking infrastructure in tech and telecom sectors

Overnight IT roles typically involve general IT support and troubleshooting, while Overnight Network Technicians focus specifically on network infrastructure. Both roles often require similar certifications but differ in daily tasks and work environments, with network technicians specializing in network hardware and configurations.

What are the unique challenges faced by IT professionals working overnight shifts, and how can they effectively manage them?

IT professionals working overnight shifts often encounter challenges such as fewer onsite resources, a quieter but more isolated work environment, and the need to handle urgent technical issues with limited direct support. Managing these challenges involves proactive communication with day-shift teams, maintaining thorough documentation, and utilizing remote support tools. Additionally, prioritizing sleep hygiene and self-care is essential to stay alert and productive during non-traditional hours.
What are the most commonly searched types of It jobs in Springfield, MA? The most popular types of It jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Overnight It jobs? Cities near Springfield, MA with the most Overnight It job openings:
Overnight It jobs near you
Infographic showing various Overnight It job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $35,339 per year, or $17 per hour.

Network Support Technician

Inserso

Hartford, CT • On-site

Full-time

Re-posted 11 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

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