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Overnight Inbound Call Center Jobs in Rhode Island

AMBA

Inside Sales Insurance Specialist

Cranston, RI · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Warwick, RI · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Providence, RI · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Cranston, RI · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Warwick, RI · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Cranston, RI · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Randstad

CLINICAL FRONT DESK

Providence, RI

$23/hr

In this high-volume role, you will be responsible for handling inbound and outbound calls ... Call Center * Call Center Support * Telephone Etiquette * EPIC * CRM * Medical Terminology

New

Actalent

Remote Certified Pharmacy Technician

Providence, RI · On-site

$18.25 - $22.25/hr

... with inbound and outbound patient or physician calls as needed, with a focus on outbound ... Familiarity with call center operations and workflows in a healthcare or insurance setting.

New

Citizens

Contact Center Sr Specialist

Johnston, RI

Previous call center experience (inbound/outbound), preferred * Positive and customer-focused mindset * Strong listening and problem-solving abilities, persistent enthusiasm when interacting with ...

Citizens

Contact Center Sr Specialist

Johnston, RI · On-site

Previous call center experience (inbound/outbound), preferred * Positive and customer-focused mindset * Strong listening and problem-solving abilities, persistent enthusiasm when interacting with ...

prometric

Test Center Administrator (PT)

Warwick, RI · On-site

$13.25 - $16/hr

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Warwick, RI

$13.25 - $16/hr

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Warwick, RI · On-site

$13.25 - $16/hr

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

Citizens

Contact Center Sr Specialist

Johnston, RI

Previous call center experience (inbound/outbound), preferred * Positive and customer-focused mindset * Strong listening and problem-solving abilities, persistent enthusiasm when interacting with ...

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All JobsInbound Call Center JobsOvernight Inbound Call Center JobsOvernight Inbound Call Center Jobs in Rhode Island

Overnight Inbound Call Center information

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Rhode Island?

The most popular types of Inbound Call Center jobs in Rhode Island are:

What cities in Rhode Island are hiring for Overnight Inbound Call Center jobs?

Cities in Rhode Island with the most Overnight Inbound Call Center job openings:

Overnight Inbound Call Center jobs near you

Inside Sales Insurance Specialist

AMBA

Cranston, RI • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Description
Position at AMBA
Inside Sales Insurance Specialist (W2, Remote)
Full-Time Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call

Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential

This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role

What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic

Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities

Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today.
AMBA is proud to be an Equal Opportunity Employer.

Apply