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Overnight Guest Service Agent Jobs (NOW HIRING)

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.50/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent. About Us: Working at the ...

Commonwealth Hotels

Night Auditor

Houston, TX · On-site

$14.25 - $19/hr

Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Night Auditor, Part-Time Overnight Guest Service Agent, Part-Time Overnight Front Desk Clerk or Part-Time Overnight Front ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH

$14 - $18.75/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent. About Us: Working at the ...

Commonwealth Hotels

Night Auditor

Houston, TX · On-site

$14.25 - $19/hr

Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Night Auditor, Part-Time Overnight Guest Service Agent, Part-Time Overnight Front Desk Clerk or Part-Time Overnight Front ...

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Overnight Guest Service Agent information

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How much do overnight guest service agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for overnight guest service agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an overnight guest service agent?

Overnight Guest Service Agents are hospitality professionals responsible for assisting guests and managing front desk operations during the nighttime hours at hotels or similar establishments. Their duties typically include checking guests in and out, addressing guest requests or issues, handling reservations, and ensuring the safety and security of the property overnight. They also may reconcile daily accounts and prepare reports for management. Excellent communication, customer service, and problem-solving skills are essential in this role, as agents often work with limited supervision. Overnight shifts usually require flexibility and the ability to stay alert throughout the night.

What are some unique challenges faced by overnight guest service agents, and how can they be managed effectively?

Overnight Guest Service Agents often work with limited staffing and must handle guest needs independently, including late check-ins, emergencies, and security concerns. They are also responsible for overnight auditing tasks and preparing for the next day's operations. To manage these challenges, strong problem-solving skills, the ability to stay calm under pressure, and effective communication with both guests and daytime staff are essential. Building a routine and staying organized can help ensure a smooth shift and seamless handover to the morning team.

What are the key skills and qualifications needed to thrive as an overnight guest service agent, and why are they important?

To thrive as an Overnight Guest Service Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for ensuring guest satisfaction, resolving issues efficiently, and maintaining smooth hotel operations during overnight hours.

What cities are hiring for Overnight Guest Service Agent jobs?

Cities with the most Overnight Guest Service Agent job openings:

What states have the most Overnight Guest Service Agent jobs?

States with the most job openings for Overnight Guest Service Agent jobs include:

Overnight Guest Service Agent jobs near you
Infographic showing various Overnight Guest Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

Overnight Guest Services - Full Time

Giri Hotel Management

Sharon, MA • On-site

$15.75 - $20/hr

Full-time

Re-posted 7 days ago

Job description

Job Description

We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at Best Western Plus. This is a Full Time position located in Sharon, MA. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.

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