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Overnight Global Customer Service Jobs in Rochester, MN

Overnight Closer

Rochester, MN · On-site

$13 - $17/hr

Vision insurance Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to ...

Overnight Closer

Rochester, MN · On-site

$13 - $17/hr

Vision insurance Job Summary The Overnight Closer (Member Services Representative) will be ... Customer service background preferred. * Basic computer proficiency. * A passion for fitness and ...

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Lori Gittus ASM Global -- Mayo Civic Center 30 Civic Center Drive, SE, Rochester, MN 55904.

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Overnight Global Customer Service information

See Rochester, MN salary details

$10

$19

$27

How much do overnight global customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for overnight global customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is overnight global customer service?

Overnight Global Customer Service refers to customer support teams that operate during nighttime hours to assist clients and customers from different time zones around the world. These professionals handle inquiries, troubleshoot issues, and provide information to ensure seamless service 24/7. Their work is essential for businesses with international customers who require support outside standard business hours. Typical responsibilities include answering calls, responding to emails or chats, and resolving problems efficiently, regardless of the time of day.

What are the key skills and qualifications needed to thrive as an overnight global customer service representative?

To thrive as an Overnight Global Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Experience with CRM platforms, ticketing systems, and proficiency in multiple languages or time zones is highly valuable. Patience, adaptability, and resilience under pressure help you excel when handling diverse customer needs during off-peak hours. These skills ensure consistent, effective support to a global customer base and maintain high satisfaction even during overnight shifts.

What are some common challenges faced by overnight global customer service representatives, and how can I prepare for them?

Overnight Global Customer Service representatives often navigate challenges such as managing high call volumes during peak hours, handling inquiries from customers across different time zones and cultures, and maintaining alertness during non-traditional work hours. Success in this role requires strong communication skills, adaptability to diverse customer needs, and effective time management to balance workload and rest. Preparing by familiarizing yourself with global customer service protocols and practicing self-care routines to manage night shifts can help you thrive in this environment.

What is the difference between Overnight Global Customer Service vs Customer Support Specialist?

AspectOvernight Global Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or technical support experience
Work EnvironmentRemote or office; global time zones; 24/7 shiftsOffice or remote; standard business hours or shifts
Industry UsageCustomer service for international clients, logistics, or e-commerceCustomer support across various industries, including tech, retail, and services

Overnight Global Customer Service focuses on providing support across multiple time zones, often requiring international communication skills and flexible hours. Customer Support Specialists typically handle customer inquiries during regular hours within specific industries. While both roles involve assisting customers, Overnight Global Customer Service emphasizes global coverage and shift work, whereas Customer Support Specialists may work more localized hours and industry-specific tasks.

What are the most commonly searched types of Global Customer Service jobs in Rochester, MN?

The most popular types of Global Customer Service jobs in Rochester, MN are:

What are popular job titles related to Overnight Global Customer Service jobs in Rochester, MN?

For Overnight Global Customer Service jobs in Rochester, MN, the most frequently searched job titles are:

What cities near Rochester, MN are hiring for Overnight Global Customer Service jobs?

Cities near Rochester, MN with the most Overnight Global Customer Service job openings:

Infographic showing various Overnight Global Customer Service job openings in Rochester, MN as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Customer - Food Service - Overnight

Kwik Trip, Inc.

Dodge Center, MN • On-site

$15 - $20.30/hr

Part-time

Medical, Retirement, PTO

Posted 12 days ago


Kwik Trip rating

7.0

Company rating: 7.0 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

2nd of 47 rated convenience stores


Job description

Location: Kwik Trip 789 408 2nd Ave Nw Dodge Center, MN 55927
Requisition: 228898
Pay Range: $15.00 to $20.30
Shift: Overnights
Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
Customer - Food Service Coworker:
Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities.
Requirements:
• You must be at least 16 years of age to work in our stores
• Great people skills
• Enjoy a fast paced work environment
• Maintain our in-store food program
• Ability to problem solve challenges and shift priorities quickly
• Desire to help customers
• Maintain a clean and inviting store
• Some weekend and holiday availability is required
Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.
Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company.
Similar positions would be: Customer Service, Food, Cashier, Cook, Server.
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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