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Manager, Epic Inpatient Applications & Community Connect OptimizationPosition Summary

We are seeking an experienced Manager, Epic Inpatient Applications & Community Connect Optimization to lead a team of analysts supporting enterprise-wide Epic inpatient applications and Community Connect initiatives. This leader will oversee post-go-live stabilization, optimization efforts, operational support, and strategic project execution across multiple hospitals and affiliated organizations.

The ideal candidate will bring a strong experience in Epic application management, Community Connect implementations, healthcare IT operations, and team leadership. This position requires a proven ability to lead both large-scale and smaller optimization initiatives while fostering strong partnerships with internal stakeholders, Community Connect Success Managers, and Epic representatives.

Key ResponsibilitiesLeadership & Team Management

• Lead, mentor, and develop a team of approximately 16 analysts, with anticipated growth as Community Connect initiatives expand.
• Establish performance expectations, operational standards, and professional development plans for team members.
• Drive accountability, collaboration, and service excellence across the application support organization.
• Manage resource allocation and prioritization to support organizational goals and project demands.

Community Connect Leadership

• Provide leadership and oversight for Community Connect-related initiatives and optimization efforts.
• Partner closely with Community Connect Success Managers, operational leaders, and Epic representatives to ensure successful outcomes.
• Support affiliated hospitals and community partners through implementation, stabilization, optimization, and operational readiness activities.
• Serve as a strategic advisor for Community Connect growth and application support strategies.

Application Oversight

Provide leadership and support for the following Epic application areas:

• ASAP
• ClinDoc
• Orders
• Case Management
• Bugsy (Infection Control)
• Stork
• Behavioral Health
• Rehabilitation Services
• Inpatient Willow

Optimization & Project Management

• Lead post-go-live stabilization and continuous optimization efforts across supported Epic applications.
• Manage enterprise and hospital-specific optimization projects designed to improve workflows, user satisfaction, and operational efficiency.
• Oversee project planning, execution, stakeholder communications, risk management, and delivery outcomes.
• Collaborate with clinical, operational, and technical teams to identify enhancement opportunities and implement best-practice solutions.
• Drive standardization and adoption of optimized workflows across the organization.

Stakeholder Engagement

• Build and maintain strong relationships with executive leadership, operational leaders, clinicians, and external partners.
• Serve as a key escalation point for application-related issues and strategic initiatives.
• Communicate project status, risks, opportunities, and operational performance to leadership.

Required Qualifications

• Bachelor's degree in Healthcare Informatics, Information Technology, Business, Healthcare Administration, or related field, or equivalent combination of education and experience.
• Demonstrated experience managing healthcare IT teams and application support functions.
• Proven experience leading or supporting Community Connect implementations and optimization initiatives.
• Strong knowledge of Epic inpatient and clinical application workflows.
• Experience overseeing complex application portfolios and cross-functional teams.
• Proven ability to manage post-go-live stabilization and optimization projects.
• Strong leadership, communication, stakeholder management, and organizational skills.
• Ability to balance operational support responsibilities with strategic project execution.

Preferred Qualifications

• Experience as an Epic Manager, Application Manager, Director, or Healthcare IT Leader.
• Experience as a Project Manager leading Epic or large-scale healthcare technology initiatives.
• Prior experience partnering directly with Epic and Community Connect organizations.
• Experience supporting multi-hospital health systems.
• PMP certification is welcomed but not required.
• Epic certification is not required.

Preferred Experience

• Expert-level experience supporting Epic inpatient clinical applications.
• Experience leading optimization initiatives within acute care and community hospital environments.
• Strong understanding of clinical workflows, application governance, and healthcare operations.
• Experience managing both operational support teams and project-based workstreams.

Travel Requirements

• Occasional travel to customer sites may be required, approximately once every other month.
• Travel expenses will be reimbursed by the organization.

Employment Type

• Preference for a full-time permanent hire.
• Contract-to-hire candidates will be considered.
• Immediate need with potential for a minimum 4-month engagement and opportunity for extension while a permanent candidate is identified.

Job Type & Location

This is a Contract to Hire position based out of New York, NY.

Pay and Benefits

The pay range for this position is $90.00 - $95.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.