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Seeking an experienced Epic Clinical project manager who thrives in a fast-paced, high-stress environment and is able to manage the planning and implementation of a new Electronic Health Record system implementation and transition from legacy apps.
CANDIDATE MUST BE CERTIFIED IN AT LEAST ONE CLINICAL APPLICATION
The North Carolina Department of Health and Human Services requires the services of an EXPERT Epic Clinical project manager to manage the planning and implementation of an EHR implementation project for the Division of State Operated Healthcare Facilities and transition from the legacy and siloed clinical applications. This project management role will work with other EHR project managers and executive leadership team, multiple internal and external stakeholders, and selected vendor(s) to analyze, plan, and implement the clinical components required for an Epic EHR system. This position will be responsible for working with senior-level business executives, IT management and personnel, business program resources and vendor staff to define and execute requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the assigned portion of the project and complete all input into overall EHR program reporting and the State's Project Portfolio Tool (MS Project Server) as needed.
Responsibilities include but are not limited to:
- Maintaining the scope, schedule, and quality of the project for the Clinical EHR build team. Modules in scope are:
IP ClinDoc, with Secure Chat & Rover
IP Clinical Case Management
Orders
Behavioral Health
Long-Term Care
Willow IP and Amb, plus Inventory
Ambulatory and EpicCare Link
Wisdom
MyChart
Healthy Planet
Bugsy
- Setting clear expectations for team members, including defining what they should do at each phase of the
project.
Working closely with the EHR Program Director and other project managers/team managers to coordinate activities.
- Ensuring that the business community is engaged in the project.
- Advising and coaching team members by providing guidance on project issues, key success factors of the
project, and lessons learned.
- Sharing with team members the positive effects of innovation and system capabilities.
- Reinforcing the importance of the project together with the EHR program executives and the Program Director, and providing consistent communication to the project team
- Organizing resources within the organization
- Motivating and showing appreciation for the team
- Appropriately matching team member skills to team responsibilities
- Managing the project from an organizational perspective while attending to detailed tasks
- Assisting as a support contact for revenue cycle.
- Identifying and troubleshooting issues.
- Guiding workflow design, building and testing the system, and analyzing other technical issues associated
with Epic software.
- Serving as a liaison between organizational needs and Epic implementation staff
- Maintaining regular communication with Epic representatives, including participating in weekly project
team meetings
- Working with Epic representatives, the business community, and end users to ensure the
system meets the organization's business needs in regard to the project deliverables and timeline.
- Developing an understanding of operational needs to set the direction for the organization's workflows.
- Participating in training and working with end users.
- Reporting and reviewing the status of projects and issues on an ongoing basis with leadership.
- Holding weekly communications with team members to discuss the status of deliverables, shared issues,
end-user concerns, budget, and upcoming milestones.
- Developing and maintaining all required State CIO and DHHS PMO project documentation in coordination with other EHR PMO PM resources
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceCertified by Epic in at least one Clinical Inpatient or Ambulatory application.Required0Experience working on IT projects to deliver and/or enhance Electronic Health Record clinical applications. Required5YearsExperience working on clinical healthcare information technology projectsRequired5YearsAbility to create simple to complex project plans, timelines and work breakdown structures using project management tools (Microsoft Project)Required7YearsVery strong work ethic and ability to work at a fast pace to meet aggressive mandated timelinesRequired7YearsMust have strategic planning skills with good understanding of roadmap developmentRequired5YearsCapable of leading effective project meetings that are tailored to the audienceRequired7YearsNegotiation, written/oral communication and problem-solving skillsRequired7YearsAbility to write and present effective project materials, including presentations and status reportsRequired7YearsAbility to work effectively with all levels of staff, clients and other IT personnel including vendorsRequired7YearsProven experience with working collaboratively with business/program partners Required7YearsAbility to identify and resolve effectively system or business process/project issues Required7YearsAbility to build, influence, lead and motivate effective teams towards end resultsRequired7YearsFlexibility, adaptability, and ability to work in a high-demand dynamic environmentRequired7YearsStrong analytical skillsRequired7YearsExperience managing or supervising legacy system replacement projectsRequired5YearsExperience planning and managing data conversion activitiesRequired5YearsExperience building rollout plansRequired7YearsEpic clinical EHR experienceHighly desired5YearsPMP CertificationHighly desired7YearsState Government experienceDesired3YearsAbility to assist the state in identifying areas where clinical workflows could be improved.Required5Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Hybrid arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support for each wave of deployment (3 waves). About 8-12 times during the project on average but could vary.Question3Candidate must be able to attend an on-camera web interview. Do you accept this requirement?Question4Please list candidate s email address. Question5Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question6Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?Question7Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement?Question8Candidates submitted above the rate of - will not be considered. Do you accept this requirement? Question9Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement? Question10Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question11Please verify which Epic certification this candidate holds and include the certification number and date of receipt.