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Overnight Email Customer Service Jobs in Reston, VA

Leader Communications

Customer Service Agents

Alexandria, VA · On-site

$16.50 - $22.25/hr

... Customer Service Agents to support a long-term contract with the US Patent and Trademark Office ... Provide technical support over the phone and/or via email. * Implement solutions based on client ...

LYON BAKERY INC

Customer Service Representative

MD · On-site

$18 - $19/hr

Respond to emails with clarity, empathy, and consistency * Resolve support tickets using our ... Strong customer service and communication skills * Ability to empathize with customer concerns and ...

Lyon Bakery

Customer Service Representative

Hyattsville, MD · On-site

$16 - $21.75/hr

Respond to emails with clarity, empathy, and consistency * Resolve support tickets using our ... Strong customer service and communication skills * Ability to empathize with customer concerns and ...

Wegmans

Overnight Stocker

Alexandria, VA · On-site

$500/wk

Email Explore this Location * Wegmans Benefits Explore the exceptional benefits, growth ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

Wegmans

Overnight Stocker

Alexandria, VA · On-site

$18 - $18.50/hr

Email Explore this Location * Wegmans Benefits Explore the exceptional benefits, growth ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

Wegmans

Overnight Stocker

Leesburg, VA · On-site

$18 - $18.50/hr

Email Explore this Location * Wegmans Benefits Explore the exceptional benefits, growth ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

Wegmans

Overnight Stocker

Mclean, VA · On-site

$500/wk

Email Explore this Location * Wegmans Benefits Explore the exceptional benefits, growth ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

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All JobsEmail Customer Service JobsOvernight Email Customer Service JobsOvernight Email Customer Service Jobs in Reston, VA

Overnight Email Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do overnight email customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight email customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is overnight email customer service?

Overnight email customer service refers to providing support to customers via email during nighttime hours, typically outside of regular business times. This role is essential for businesses that serve customers in different time zones or require 24/7 support. Overnight email customer service representatives handle inquiries, resolve issues, and process requests, ensuring that customers receive timely assistance even when the main office is closed. This helps maintain customer satisfaction and keeps business operations running smoothly around the clock.

What are the unique challenges of working overnight shifts in an email customer service role?

Working overnight in email customer service often means you'll be handling inquiries during hours when immediate support from other teams may be limited. This requires a high degree of independence and strong problem-solving skills, as you may need to resolve issues without immediate supervisor input. Additionally, maintaining clear and empathetic written communication is essential, since all interactions are text-based and customers may be in different time zones. You may also be responsible for monitoring and updating internal logs or reports to ensure smooth handoffs to daytime teams.

What are the key skills and qualifications needed to thrive as an overnight email customer service representative?

To thrive as an Overnight Email Customer Service Representative, you need strong written communication skills, attention to detail, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional problem-solving abilities, patience, and the ability to work independently make someone stand out in this position. These skills ensure timely, accurate, and empathetic support for customers during off-hours, maintaining company reputation and customer satisfaction.

What are the most commonly searched types of Email Customer Service jobs in Reston, VA?

The most popular types of Email Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Overnight Email Customer Service jobs?

Cities near Reston, VA with the most Overnight Email Customer Service job openings:

Overnight Email Customer Service jobs near you

Overnight Customer Service Representative (10pm - 6am)

E E Wine Inc

Gainesville, VA • On-site

$13 - $14.50/hr

Full-time

Re-posted 17 days ago

Job description

Description:

A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.


The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.


Essential Duties and Responsibilities

· Provides prompt, courteous customer service

· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.

· Performs multi-function operation of the fuel console.

· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.

· Assists in maintaining proper inventory levels and shift audits.

· Controls merchandise, cash shortages, and other selling expenses.

· Performs all duties with minimum supervision and works irregular hours as needed.

· Stand and/or walk up to eight hours per day.

· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)

· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.

· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).

· Other duties as assigned.

Requirements:

· High School graduate or equivalent.

· Perform the four basic arithmetic operations.

· Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts.

· Excellent verbal communication skills.

· Excellent customer service skills.

· Ability to understand and follow instructions as given.

· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.

· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.

· Ability to perform the essential duties and to work under the conditions described.

EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.


$13.00 - $14.50/hour plus shift differential


EOE/Veteran/Disability