Overnight Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

GENERAL SUMMARY

The Manager of Logistics is responsible for leading the daily transportation, dispatch, and rail logistics operations for Sunrock. This position oversees the planning, coordination, and execution of aggregate product deliveries while ensuring safe, efficient, and cost-effective transportation operations. This position is also responsible for overseeing transportation and logistics support for Sunrock’s Contracting division, including asphalt hauling operations, coordination of internal and third-party trucking resources, and ensuring efficient execution of paving and contracting projects.

The Manager of Logistics provides leadership to dispatch personnel, transportation staff, and logistics operations while partnering closely with Operations, Sales, Maintenance, Customer Service, Finance, Contracting, and executive leadership to optimize fleet utilization, improve customer service, and support the company's strategic initiatives. The incumbent must practice absolute confidentiality. Good judgement and common sense is required in all duties and any other tasks as assigned. Typical work schedule is Monday-Friday, 10-12 hour days, and Saturdays as required. Minimal overnight travel (up to 10%) may be required. This job description provides an overview of responsibilities and tasks to be performed. It is not intended to be an all-inclusive job description as needs tend to change over time.

Reporting directly to the Vice President of Ready Mix and Logistics, this position serves as a key operational leader and collaborates regularly with the Chief Operating Officer on transportation performance, continuous improvement initiatives, and operational excellence.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty and responsibility satisfactorily. The additional requirements listed below are representative of the knowledge, skill, education, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

SAFETY

1. Champion Sunrock’s commitment to safety by ensuring compliance with all company safety policies, OSHA, NCDOT, and applicable regulatory requirements.
2. Promote a culture of safety through coaching, communication, and accountability.
3. Conduct regular safety meetings and training.
4. Investigate accidents, incidents, and near misses while implementing corrective actions.
5. Monitor compliance with PPE requirements and safe work practices.
6. Ensure all transportation personnel receive required safety training.

DISPATCH & SCALEHOUSE OPERATIONS

1. Lead the daily transportation and dispatch operations to ensure timely delivery of products while maximizing fleet utilization.
2. Oversee dispatch scheduling based on production capacity, customer demand, equipment availability, and delivery priorities.
3. Manage company fleet utilization while coordinating third-party hauling resources as needed.
4. Develop transportation plans that maximize efficiency while minimizing transportation costs.
5. Monitor driver productivity and dispatch performance through established KPI’s.
6. Troubleshoot transportation issues and proactively resolve service interruptions.
7. Coordinate with Operations and Sales to ensure customer delivery expectations are met.
8. Participate in dispatch operations during periods of increased workload when necessary.
9. Ensure compliance with NCDOT regulations and company transportation policies.

RAIL LOGISTICS

1. Oversee rail transportation planning and execution.
2. Coordinate rail shipments while maximizing railcar utilization.
3. Serve as the primary point of contact with railroad partners regarding transportation issues.
4. Monitor customer inventory levels and coordinate replenishment schedules.
5. Coordinate emergency transportation solutions when rail delays occur.
6. Ensure Bills of Lading and shipping documentation are completed accurately.
7. Track rail logistics performance and identify opportunities for process improvements.

CONTRACTING & ASPHALT OPERATIONS

1. Oversee daily logistics activities supporting Sunrock’s Contracting division, including asphalt hauling operations.
2. Coordinate company and third-party trucking resources to support paving and construction projects.
3. Partner with Contracting Operations to ensure timely delivery of asphalt and materials to active job sites.
4. Develop transportation plans that optimize truck utilization and minimize downtime during paving operations.
5. Monitor hauling performance, production schedules, and project demands to ensure efficient execution of contracting work.
6. Collaborate with plant operations and field leadership to proactively address transportation constraints and changing project needs.
7. Support strategic growth initiatives related to Contracting transportation capabilities and fleet expansion.

LEADERSHIP

1. Lead, coach, mentor, and develop the logistics and dispatch team.
2. Recruit, hire, onboard, and retain high-performing employees.
3. Conduct performance evaluations and provide ongoing coaching.
4. Foster a culture of accountability, collaboration, professionalism, and continuous improvement.
5. Develop staffing plans that support operational needs.
6. Establish departmental goals aligned with company objectives.
7. Promote employee engagement and professional development.
8. P&L responsibility.

OPERATIONAL EXCELLENCE

1. Develop and monitor key performance indicators including fleet utilization, on-time delivery, driver productivity, transportation costs, customer service metrics, and rail performance.
2. Analyze operational data and recommend process improvements.
3. Identify opportunities to reduce costs while improving service levels.
4. Lead continuous improvement initiatives across transportation operations.
5. Support technology improvements and logistics system enhancements.

CUSTOMER SERVICE

1. Partner with Sales and Customer Service to deliver exceptional customer experiences.
2. Resolve customer transportation issues promptly and professionally.
3. Communicate delivery schedules and transportation updates.
4. Build strong relationships with internal and external customers.

FINANCIAL RESPONSIBILITIES

1. Assist in developing and managing the annual transportation budget.
2. Monitor transportation expenses and identify cost-saving opportunities.
3. Review transportation reports and operational metrics.
4. Ensure accurate reporting of transportation-related data.
5. Support financial planning through operational forecasting.

FLEET & EQUIPMENT

1. Partner with maintenance to maximize fleet availability.
2. Coordinate preventative maintenance schedules.
3. Monitor fleet performance and equipment utilization.
4. Minimize downtime through proactive planning.
5. Support replacement planning and capital equipment initiatives.

COMPLIANCE

1. Ensure compliance with NCDOT regulations, FMCSA requirements, OSHA regulations, company policies, environmental requirements.
2. Maintain accurate transportation records.
3. Support audits and regulatory inspections.

EDUCATION AND/OR EXPERIENCE

1. Associate’s or bachelor’s degree in Logistics, Transportation, Supply Chain, Business, Construction Management, or related field.
2. A minimum of five to eight years of progressive transportation, logistics, dispatch, fleet management, or supply chain experience.
3. Minimum three years of leadership or supervisory experience.
4. Experience leading dispatch operations.
5. Knowledge of NCDOT and FMCSA regulations.
6. Strong Microsoft Office skills.
7. Rail logistics experience preferred.
8. Experience in construction materials, aggregates, mining, asphalt, ready-mix, transportation, or heavy industrial operations preferred.
9. Experience with transportation management systems (TMS), ERP systems, or logistics software preferred.
10. Lean or Continuous Improvement experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

1. Strong leadership and people management skills.
2. NC Weighmaster Certification
3. Excellent communication and interpersonal skills.
4. Strong analytical and problem-solving abilities.
5. Ability to manage multiple priorities in a fast-paced environment.
6. Knowledge of transportation planning and fleet optimization.
7. Financial and operational acumen.
8. Strong customer service orientation.
9. Ability to analyze KPIs and operational metrics.
10. Effective conflict resolution skills.
11. Strong organizational and project management skills.
12. Proficiency with Microsoft Excel and reporting tools.
13. Ability to work collaboratively across departments.

Sunrock is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, sex, sexual orientation, gender identity, gender expression, national origin, religion, age, disability, genetic information, veteran status, marital status, citizen status, or any other legally protected status under local, state, or federal law.

Sunrock Industries is not accepting unsolicited resumes from third-party recruiting firms. If you are an agency or search firm representative, please contact Sunrock Industries Talent Acquisition at HRteam@thesunrockgroup.com for consideration prior to submitting candidates. Sunrock Industries and its affiliates will not be responsible for any fees arising from the use of resumes and online response forms submitted through this source. In addition, Sunrock Industries and its affiliates will not be responsible for any fees associated with unsolicited resumes submitted to any employee, hiring manager, or member of the Sunrock Industries team. Sunrock Industries maintains an approved vendor list for recruiting services and will only consider candidate submissions from approved firms when Sunrock has specifically engaged the firm to assist with a search for designated roles. Unsolicited resumes or candidate submissions from firms not engaged by Sunrock do not create any obligation on the part of Sunrock Industries to pay placement fees.