ZipRecruiter

Log In

1

Overnight Digital Customer Experience Jobs (NOW HIRING)

Kohl's

Role Specific Information About the Role As Associate Manager, Digital Customer Experience and Innovation, you will drive the execution of next-generation digital customer experience initiatives that ...

New

Prosum Inc.

CRO & Digital Experience Manager

Lewisville, TX · On-site

$114K - $148K/yr

This newly created role will establish and scale capabilities related to experimentation, customer journey optimization, and digital experience enhancement. The individual in this position will serve ...

previous pagenext page

Showing results 21-40

All JobsDigital Customer Experience JobsOvernight Digital Customer Experience Jobs

Overnight Digital Customer Experience information

What are the most commonly searched types of Digital Customer Experience jobs? The most popular types of Digital Customer Experience jobs are:
Overnight Digital Customer Experience jobs near you

Digital Customer Experience Product Owner

IPL (Indiana)

Indianapolis, IN • On-site

Full-time

Re-posted 18 days ago

Job description

Are you ready to be part of a companythat'snot just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company witha teamof 8,300employees across 12 countries.
AES has beenranked #1 byBloombergNEFin renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricityformillions of peopleworldwide.
We are proud to foster a strong workplace culture, earning prominent positions in Great Place to Work rankings across the markets where weoperate. AES was also named one of the World's Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.

Our spirit of innovation continues to earn industry recognition. AES is the only seven-time winner of the Edison Electric Institute's Edison Awards in the twenty-first century, a distinction honoringglobal leadership in advancing the electric power industry.
Ifyou'reready to be part of a companythat'snot just adapting to change, but driving it, AES is the place for you.We'renot just building a more sustainable future,we'repowering it. Apply now and energize your career with a true leader inglobalenergy.

We areseekinga technically oriented Project Owner to play a pivotal role in creating best-in-classonlineAI-orientedself-serviceexperiences to supportAES'customer experience strategy execution for our US Utility businesses. The Digital Customer Experience Product Owner willpossesstechnicalaptitudeand business acumen responsible for applicationdevelopment, function backlog, roadmap and associated project planning, scheduling, budgeting, executing, and delivery. Working with key functional stakeholders and other technical resources, the ideal candidate drives the application and project process to implement digital products from vision, through requirements, design,deliveryand continuous improvement that enhance customer experience and drive business results.

Responsibilities:

  • Drivesdevelopmentandexecutionoffullyintegratedapplicationstofacilitatedigitalcustomerexperiencebusinessstrategy,consistentwithfunctionalandtechnicalrequirements.

  • Creates,maintains, andcommunicatesprojectplansengagingstakeholdersacrosstheorganizationwhilealigningandsupportingbothcompanyandbusinessunitstrategies.

  • Drivestechnicalresourcesinthedesign,development,testingandenhancementofdata andlogicsystems,includingsolutionsand interfaces.

  • Providesclearapplicationandprojecttrackingoftimelines,milestones, andresourcemanagement,usingagile andwaterfallmethodologiesasapplicable.

  • Serves astrustedconsultanttoleadership,maximizingopportunitiesandminimizingrisks.

  • Developsandadministerscontrolmethodstostandardizeapplicationandprojectschedule/financialtrackingprocessesandtools.

  • Supportsfinancialreportingincludingaccruals,budgetforecastingandthestrategicfinancialplanningprocess.

  • Driveslargeprojectswithmultiplecross-functionalteams,fosteringahigh-performanceenvironment,managingperformancedriventeamstowardcompletionofprojectgoals.

  • Createshighlycollaborativecross-functionalpartnershipswithintheAESmatrixedorganizationtoinfluenceprojectdirectionandensureintegratedplansmeetbusinessobjectives.

  • Ensuresworkexecutionmeetsorexceedsintendedqualityassurancerequirements.

  • Manageexternalbusinessorsupplierpartnerrelationships.


Qualifications:

  • BAorBSwithatleast2-5yearsofrelevanttechnicalorbusinessexperience.

  • Strong desireand drive to create enhanced self-service experiences for AES customers

  • Successfultrack recordof bringing complex, multi-supplier, integrated software development programs to lifeisdesired.

  • Experiencewithonline andmobileappsystemdesign,programming, and datastructuring.

  • Strongprojectandbudgetmanagementskills; PMPdesiredorwillingtoworktowardcertification.

  • Demonstratedhighlevelofcuriosity, creativethinking,analyticabilityandinnovation,operatingatstrategicandtacticallevels; candidateisaself-starter andproblem-solverwithafocusondrivingbusinessoutcomes.

  • Excellentwrittenand verbalcommunicationskills;abilitytocommunicateeffectivelyacrosstheorganization,fromnon-technicalpeoplethroughhighlytechnicalengineering/developmentrolestotranslatingbusinessvaluetoexecutiveleaders.

  • Demonstratedabilitytobuildeffectiveinternalandexternalrelationshipsandinfluencepeopleand teams.

  • Enjoyworkingin afast-paced andchangingenvironment; becomfortablewithtightdeadlines;abletojugglemultipletasksat once;workindividuallyandwithteams;proactivelyidentifytasks;striveforexcellence-continuallyaimingtoraisethebar; andpossessahighlevelofprofessionalism.

  • Knowledge of JavaScript, TypeScript, and React Native framework or similar Mobile App Development frameworkpreferred

  • DeepexperiencewithMicrosoft Office 365 SuiteofbusinesstoolsincludingMS Project, TEAMS, PowerPoint, Excel, Word and Power BI.

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Apply