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Overnight Customer Service Representative Teleperformance Jobs in Racine, WI

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

U-Haul

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Voyager Global Mobility

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSR) are the primary face of the company to our most important stakeholders-our driver customers! Our Atlanta location is one of our largest and busiest branches ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

AmeriCash Loans

Customer Service Representative

Kenosha, WI · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative-Entry Level (In-Store) AmeriCash Loans | Kenosha, WI | Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring an ...

Americash Loans, LLC

Customer Service Representative

Kenosha, WI

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Customer Service Representative-Entry Level (In-Store) AmeriCash Loans | Kenosha, WI | Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring ...

FASTSIGNS #300201

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • PTO

Bonus based on performance Employee discounts Health insurance Opportunity for advancement Paid time off FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team! Benefits ...

Americash Loans, LLC

Customer Service Representative

Kenosha, WI · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative-Entry Level (In-Store) AmeriCash Loans Kenosha, WI Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring an entry-level ...

GUHRING INC

Customer Service Representative

Brookfield, WI

$15 - $20.50/hr

Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is ...

Avolta

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Customer Service Rep Location: Milwaukee Airport F&B Advertised Compensation: $14.60 to Summary: The Customer Service Representative is responsible for providing customer assistance in stores by ...

Kelly Services

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a Customer Service Representative, you will help ensure customers receive excellent service and that orders are accurately processed and communicated throughout the organization.

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Showing results 21-40

All JobsCustomer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance Jobs in Racine, WI

Overnight Customer Service Representative Teleperformance information

See Racine, WI salary details

$9

$17

$25

How much do overnight customer service representative teleperformance jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for overnight customer service representative teleperformance in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What does an overnight customer service representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.

What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Racine, WI?

The most popular types of Customer Service Representative Teleperformance jobs in Racine, WI are:

What are popular job titles related to Overnight Customer Service Representative Teleperformance jobs in Racine, WI?

For Overnight Customer Service Representative Teleperformance jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Racine, WI look for?

The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Racine, WI are:

What cities near Racine, WI are hiring for Overnight Customer Service Representative Teleperformance jobs?

Cities near Racine, WI with the most Overnight Customer Service Representative Teleperformance job openings:

Overnight Customer Service Representative Teleperformance jobs near you

Customer Service Representative

IEWC

New Berlin, WI • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 17 days ago

IEWC rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 419 rated retail wholesalers

Job description

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers.  Reporting to the Customer Service Team Lead, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and to meet the daily needs of the customer.  As the CSR, you will represent the IEWC brand and value proposition, and become the “face to the customer” in their daily activities.       

KEY RESPONSIBILITIES:

  • Manage customer orders timely and to the highest level of accuracy by:  Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP.
  • Administer sample requests from customers and Sales team.
  • Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
  • Work independently with minimal supervision in a fast paced environment.
  • Contribute to process efficiency and customer experience continuous improvement efforts.
  • Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
  • Work in SAP, Microsoft Word, and Excel.
  • Work with the appropriate Sales person to service the customer on any changes in the Customer Master file.

QUALIFICATIONS:

  • Associates degree or 2+ years of customer service or equivalent job-related experience
  • Strong verbal, listening and written communication skills
  • Working knowledge of Microsoft Office and Excel
  • Ability to work in Windows environment and learn multiple computer applications (SAP, Onenote, Outlook)
  • Ability to conduct problem solving in day-to-day operations
  • Strong time management, multi-tasking and organizational skills
  • Ability to work under pressure and to make decisions autonomously
  • Strong attention to detail in a highly dynamic and changing environment
  • Ability to apply critical thinking and analyze information

What IEWC employees say

Hours and flexibility

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