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Overnight Customer Service Representative Teleperformance Jobs in Oregon

Domino's Pizza

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep

Madras, OR · On-site

$16.50 - $22.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Madras, OR · On-site

$16.50 - $22.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsCustomer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance Jobs in Oregon

Overnight Customer Service Representative Teleperformance information

What does an overnight customer service representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.

What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Oregon?

The most popular types of Customer Service Representative Teleperformance jobs in Oregon are:

What are popular job titles related to Overnight Customer Service Representative Teleperformance jobs in Oregon?

For Overnight Customer Service Representative Teleperformance jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Oregon look for?

The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Oregon are:

What cities in Oregon are hiring for Overnight Customer Service Representative Teleperformance jobs?

Cities in Oregon with the most Overnight Customer Service Representative Teleperformance job openings:

Overnight Customer Service Representative Teleperformance jobs near you
Infographic showing various Overnight Customer Service Representative Teleperformance job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Swagelok Alaska

Portland, OR • On-site

$17 - $23/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Do you enjoy working with customers over the phone and through written communication? Are you able to collaborate easily with customers and internal support to find the best solution? Are you a natural problem-solver? Are you curious to know how things work and to get to the root of a problem? Do you embrace a growth mindset and not settle for the status quo? Do you have work experience understanding and working through complex processes?
If this describes you, we want to get to know you.
We are Swagelok Northwest (US), the Swagelok authorized sales and service center providing the highest quality products, services and fluid systems training for the Pacific Northwest and Alaska. We are seeking a highly skilled and motivated Customer Service Representative, preferably with experience working in a technical industry. The ideal candidate can easily partner with our customers and internal resources to find answers to any question that comes their way. While the main responsibility of a Customer Service Representative is to process orders within SAP (our enterprise resource planning system) this position is also looking for new avenues to grow business and connect customers with the full basket of resources we offer. Most interactions are via phone and email, which requires excellent verbal and written communication skills.
As part of a hand-picked team, your contribution makes a difference every day.
Schedule: Onsite Monday - Friday 7:30 a.m. to 4:30 p.m. Remote work is not available for this position.
Benefits include:
  • Reliable 40 hour a week schedule
  • Onsite free parking and near the MAX line.
  • Paid training
  • Leadership longevity with a focus on associate and team development
  • Performance-based bonuses 3%-10% of annual wage
  • Health and Dental Insurance after 30 days of employment. Swagelok pays up to 85% of employee health insurance premiums.
  • 7 paid holidays a year
  • 100% company paid: Short-term, long-term, and Life Insurance
  • 401(k) program with up to a 4% company match
  • Tuition Reimbursement for an undergraduate degree
  • Up to 104 hours of PTO in your first year of employment
  • 8 hours of paid volunteer time every year
  • Career advancement opportunities

POSITION SUMMARY
The Customer Service Representative (CSR) is a liaison between our company and its current and potential customers. This position ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • Process orders received through a variety of methods to ensure order accuracy and completeness
  • Accurately determine product availability and coordinate production and ship dates.
  • Expedite orders as needed and as required by the contract
  • Prepare and validate quote requests, track shipments, and process product returns
  • Provide technical information to assist customers in identifying proper component options and performing basic technical product discovery
  • Uphold contracted and factory pricing structures through attention to detail
  • Interface directly with Will-Call customers to execute all on-site order, fulfillment, and product information needs
  • Identify and document corrective action opportunities, manage non-conforming products, and comply with ISO quality standards as appropriate
  • Communicate professionally and fluidly with internal and external customers, both verbally and in writing
  • Partner closely with internal teams such as Sales, Field Engineering, and Custom Solutions to provide a seamless customer experience
  • Engage in innovative and creative problem-solving and solution development to meet unique or challenging customer needs and actively participate in cross-functional continuous improvement project work
  • Timely execution in completing all job functions and resolution of customer issues

CORE COMPETENCIES
  • Communication
  • Responsiveness to requests for service
  • Cooperation and Teamwork
  • Problem-solving
  • Attention to detail
  • Excellent written and verbal skills

KNOWLEDGE, SKILLS AND ABILITIES
Education
  • Bachelor's degree or equivalent work experience

Experience
  • 2 plus years of customer service experience

Preferred Skills
  • Experience in fluid system technologies
  • Experience in alternative fuel, biopharmaceutical, chemical and petrochemical, oil and gas, power, or pulp and paper industry

EQUIPMENT AND SOFTWARE REQUIREMENTS
  • Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • Order entry system experience

WORKING CONDITIONS AND PHYSICAL DEMANDS
  • Seated workstation in an office environment
  • Operation of keyboard/office equipment for extended periods
  • Some travel required which includes overnight stays

JOB CODE: 1167

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