Support Engineer
$95K - $110K/yr
Overnight Deployments : Very limited; availability to perform overnight / early morning deployments ... AI Knowledge: Background in Conversational AI, digital bots, or Natural Language Processing (NLP)
Support Engineer
$95K - $110K/yr
Overnight Deployments : Very limited; availability to perform overnight / early morning deployments ... AI Knowledge: Background in Conversational AI, digital bots, or Natural Language Processing (NLP)
... as NLP, Conversational AI, Information Retrieval, Generative AI or search. As a Senior Data ... Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ...
... as NLP, Conversational AI, Information Retrieval, Generative AI or search. As a Senior Data ... Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ...
Senior Data Scientist - MET
Atlanta, GA · On-site
... AI, Conversational AI, Information Retrieval, Generative AI or search. As a Senior Data Scientist ... Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ...
Senior Data Scientist - MET
Atlanta, GA · On-site
... AI, Conversational AI, Information Retrieval, Generative AI or search. As a Senior Data Scientist ... Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ...
Data Scientist
Atlanta, GA · On-site
You will leverage advanced techniques in Conversational AI, Retrieval-Augmented Generation (RAG ... Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ...
Data Scientist
Atlanta, GA · On-site
You will leverage advanced techniques in Conversational AI, Retrieval-Augmented Generation (RAG ... Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the ...
Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation ... You know meaningful outcomes aren't created overnight. You navigate complexity, setbacks, and long ...
Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation ... You know meaningful outcomes aren't created overnight. You navigate complexity, setbacks, and long ...
Senior Product Marketing Manager, AI Inference
Sunnyvale, CA · On-site
$120 - $160/hr
About The Role The AI conversation moves fast -- new models ship weekly, benchmarks shift overnight, and the community's attention resets constantly. Cerebras has a massive speed advantage in ...
Senior Product Marketing Manager, AI Inference
Sunnyvale, CA · On-site
$120 - $160/hr
About The Role The AI conversation moves fast -- new models ship weekly, benchmarks shift overnight, and the community's attention resets constantly. Cerebras has a massive speed advantage in ...
Customer Success Manager | Fully Remote US
Sandy, UT · On-site +1
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
Customer Success Manager | Fully Remote US
Sandy, UT · On-site +1
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
Quick apply
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
Quick apply
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
Customer Success Director | Fully Remote US
Sandy, UT · On-site +1
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
Customer Success Director | Fully Remote US
Sandy, UT · On-site +1
... conversational AI. The industry leader in science backed, modern hiring solutions powered by ... This may involve occasional overnight travel. Hirevue takes security seriously and has measures in ...
Overnight Front Desk
Miami, FL · On-site
$45K/yr
Your natural ability to strike up a conversation and make people feel "at home" is what enables you ... Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping ...
Overnight Front Desk
Miami, FL · On-site
$45K/yr
Your natural ability to strike up a conversation and make people feel "at home" is what enables you ... Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping ...
... emerging conversational experiences. In this role, you will own the end-to-end health and ... and pilot AI-powered tooling to continuously improve how we serve partners. Key job ...
New
... emerging conversational experiences. In this role, you will own the end-to-end health and ... and pilot AI-powered tooling to continuously improve how we serve partners. Key job ...
New
... emerging conversational experiences. In this role, you will own the end-to-end health and ... and pilot AI-powered tooling to continuously improve how we serve partners. Key job ...
New
... emerging conversational experiences. In this role, you will own the end-to-end health and ... and pilot AI-powered tooling to continuously improve how we serve partners. Key job ...
New
Sr Applied Scientist, Support Agent Intelligence and Evaluation
Seattle, WA · On-site
$233K - $250K/yr
... conversational support - systems that understand advertiser intent, retrieve the right knowledge ... reviewing overnight evaluation results from your LLM-as-a-judge pipeline, then jump into a ...
Sr Applied Scientist, Support Agent Intelligence and Evaluation
Seattle, WA · On-site
$233K - $250K/yr
... conversational support - systems that understand advertiser intent, retrieve the right knowledge ... reviewing overnight evaluation results from your LLM-as-a-judge pipeline, then jump into a ...
Product Lead, Inpatient
San Francisco, CA · On-site
$196K/yr
We're building the AI intelligence platform that restores humanity to healthcare and drives ... Own Chart Chat as a conversational interface to the medical record - enabling natural-language ...
Product Lead, Inpatient
San Francisco, CA · On-site
$196K/yr
We're building the AI intelligence platform that restores humanity to healthcare and drives ... Own Chart Chat as a conversational interface to the medical record - enabling natural-language ...
... conversational interfaces, and automation workflows that make AI-first security real at scale ... You might start your morning reviewing output from overnight agentic coding sessions, then dive ...
... conversational interfaces, and automation workflows that make AI-first security real at scale ... You might start your morning reviewing output from overnight agentic coding sessions, then dive ...
With a strong focus on the automotive and technical documentation domains, we develop AI-powered ... conversational level) Experience managing cross-functional projects in B2B, technology, or ...
New
Quick apply
With a strong focus on the automotive and technical documentation domains, we develop AI-powered ... conversational level) Experience managing cross-functional projects in B2B, technology, or ...
New
... conversational interfaces, and automation workflows that make AI-first security real at scale ... You might start your morning reviewing output from overnight agentic coding sessions, then dive ...
... conversational interfaces, and automation workflows that make AI-first security real at scale ... You might start your morning reviewing output from overnight agentic coding sessions, then dive ...
Overnight Conversational Ai information
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$95K - $110K/yr
Full-time
Posted 4 days ago
Job description
About the Role
Posh is seeking a skilled Support Engineer to join our growing Support Department. This role is critical in bridging the gap between standard technical support and professional services, ensuring our clients receive high-quality assistance for both immediate issues and specialized "mini-projects" that fall outside of initial implementations. You will be responsible for maintaining system health, troubleshooting complex technical issues, and assisting with the configuration of our AI-driven banking solutions.
What You'll Do
At Posh, we're revolutionizing the way financial institutions serve their communities.
Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members' ability to serve.
We believe the most successful AI products are built on a symbiotic relationship between humans and AI; each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us.
Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Posh is seeking a skilled Support Engineer to join our growing Support Department. This role is critical in bridging the gap between standard technical support and professional services, ensuring our clients receive high-quality assistance for both immediate issues and specialized "mini-projects" that fall outside of initial implementations. You will be responsible for maintaining system health, troubleshooting complex technical issues, and assisting with the configuration of our AI-driven banking solutions.
What You'll Do
- Technical Troubleshooting: Diagnose and resolve complex technical issues related to digital bots, telephony integrations, and core banking configurations.
- Technical SME: Assist in new telephony setup and troubleshooting
- Issue Triage: Efficiently manage and clean up incoming ticket queues, ensuring accurate classification and timely resolution.
- Cross-Functional Collaboration: Partner with Implementation, Engineering, and Customer Success teams to provide guidelines on scope and technical feasibility.
- Overnight Deployments: Very limited; availability to perform overnight / early morning deployments
- Documentation: Contribute to internal knowledge base to clarify roles and standard operating procedures for the support team.
- Experience: 4+ years of experience in a technical support or implementation engineering role.
- Telephony Experience: 2+ years of experience with telephony systems, SIP, or IVR configurations.
- Analytical Skills: Proven ability to troubleshoot SaaS platforms and API integrations.
- Communication: Strong ability to translate complex technical concepts for non-technical stakeholders.
- AI Knowledge: Background in Conversational AI, digital bots, or Natural Language Processing (NLP).
- Banking Tech: Experience working with banking cores or "Sim exchange" configurations.
At Posh, we're revolutionizing the way financial institutions serve their communities.
Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members' ability to serve.
We believe the most successful AI products are built on a symbiotic relationship between humans and AI; each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us.
Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.