... Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels. * Provide ... Execute approved overnight maintenance windows, patching activities, infrastructure changes, and ...
... Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels. * Provide ... Execute approved overnight maintenance windows, patching activities, infrastructure changes, and ...
Systems Engineer II (3rd Shift)
Tempe, AZ · On-site
$85 - $120/hr
... Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels. * Provide ... Execute approved overnight maintenance windows, patching activities, infrastructure changes, and ...
New
Systems Engineer II (3rd Shift)
Tempe, AZ · On-site
$85 - $120/hr
... Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels. * Provide ... Execute approved overnight maintenance windows, patching activities, infrastructure changes, and ...
New
$85 - $110/hr
... Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels. * Provide ... Execute approved overnight maintenance windows, patching activities, infrastructure changes, and ...
New
$85 - $110/hr
... Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels. * Provide ... Execute approved overnight maintenance windows, patching activities, infrastructure changes, and ...
New
IT Field Technician
Charlotte, NC · On-site
Cisco Switching configuration, Cisco routers, Meraki SD-WAN, ISP procurement, Wireless Bridging ... overnight, and periodic extended stays dependent on project and workload. * Demonstrated ...
IT Field Technician
Charlotte, NC · On-site
Cisco Switching configuration, Cisco routers, Meraki SD-WAN, ISP procurement, Wireless Bridging ... overnight, and periodic extended stays dependent on project and workload. * Demonstrated ...
Meraki experience preferred; Cisco experience a plus. * Experience with Hyper-V and/or VMware ... Overnight travel is rare but may occasionally be required. Ideal Candidate * The ideal candidate is ...
Quick apply
Meraki experience preferred; Cisco experience a plus. * Experience with Hyper-V and/or VMware ... Overnight travel is rare but may occasionally be required. Ideal Candidate * The ideal candidate is ...
Network Engineer
Milton, PA · On-site
$60K - $80K/yr
Network+, Cisco, Aruba, Meraki, Extreme, Fortinet, CompTIA and HP certifications * Knowledge of ... Position can be up to 50% travel, both in and out of state, including overnight stays * Must be ...
Quick apply
Network Engineer
Milton, PA · On-site
$60K - $80K/yr
Network+, Cisco, Aruba, Meraki, Extreme, Fortinet, CompTIA and HP certifications * Knowledge of ... Position can be up to 50% travel, both in and out of state, including overnight stays * Must be ...
IT Service Technician
Tucker, GA · On-site
Installing and troubleshooting preconfigured Cisco networking devices: Meraki VPN, WAPs, and patch ... Overnight travel is around 10%. * Support a variety of corporate and local IT projects. Minimum ...
IT Service Technician
Tucker, GA · On-site
Installing and troubleshooting preconfigured Cisco networking devices: Meraki VPN, WAPs, and patch ... Overnight travel is around 10%. * Support a variety of corporate and local IT projects. Minimum ...
Field Services Support
Cedar Rapids, IA · On-site
No overnight travel required * Collaborate with local and remote IT teams to align technological ... Cisco and Meraki * Monitor site ICN circuits and external communication circuits to minimize ...
Quick apply
Field Services Support
Cedar Rapids, IA · On-site
No overnight travel required * Collaborate with local and remote IT teams to align technological ... Cisco and Meraki * Monitor site ICN circuits and external communication circuits to minimize ...
Overnight Cisco Meraki information
What does an Overnight Cisco Meraki technician do?
An Overnight Cisco Meraki technician is responsible for monitoring, maintaining, and troubleshooting Cisco Meraki network devices and infrastructure during overnight hours. Their duties often include responding to network alerts, performing software updates, resolving connectivity issues, and ensuring network security. Working overnight ensures that system updates and maintenance cause minimal disruption to daily business operations. These technicians collaborate with other IT staff and may provide remote support to clients or internal teams.
What are the key skills and qualifications needed to thrive as an Overnight Cisco Meraki network engineer?
To thrive as an Overnight Cisco Meraki Network Engineer, you need a strong understanding of networking fundamentals, experience with Cisco Meraki hardware, and usually a relevant certification such as Cisco Certified Network Associate (CCNA) or Meraki-specific certifications. Familiarity with Meraki Dashboard, network monitoring tools, and remote troubleshooting systems is typically required. Excellent problem-solving, communication, and the ability to work independently during overnight shifts are crucial soft skills. These competencies ensure efficient network management, rapid issue resolution, and reliable connectivity during off-hours when support resources may be limited.
What are some typical challenges faced by Overnight Cisco Meraki network engineers, and how can they prepare to address them?
Overnight Cisco Meraki network engineers often encounter challenges such as troubleshooting network outages or performance issues during low-traffic hours, performing scheduled maintenance with minimal downtime, and coordinating with daytime teams for seamless handovers. To prepare, engineers should develop strong problem-solving skills, become proficient with Meraki's dashboard and remote troubleshooting tools, and maintain clear documentation for effective communication. Staying updated with Meraki firmware updates and best practices also helps ensure smooth network operations during the overnight shift.
What is the difference between Overnight Cisco Meraki vs Cisco Network Technician?
| Aspect | Overnight Cisco Meraki | Cisco Network Technician |
|---|---|---|
| Certifications | Meraki certifications, Cisco CCNA | CCNA, CompTIA Network+ |
| Work Environment | Remote or on-site, overnight shifts, network monitoring | On-site, troubleshooting, installation, maintenance |
| Industry Usage | Managed network services, cloud-based solutions | Network infrastructure, enterprise networks |
Overnight Cisco Meraki roles focus on managing cloud-based network solutions, often remotely, with certifications like Meraki and Cisco CCNA. Cisco Network Technicians handle on-site network troubleshooting and installation, requiring similar certifications. While both roles involve Cisco networking, Overnight Cisco Meraki emphasizes remote management and cloud solutions, whereas Cisco Network Technicians focus on physical network infrastructure.
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The most popular types of Cisco Meraki jobs are:
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States with the most job openings for Overnight Cisco Meraki jobs include:
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The top searched job categories for Overnight Cisco Meraki jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Systems Engineer II to join our team. iT1 has been ranked as one of Arizona's Best Places to Work for over a decade, running in the Small Business category. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country.
The Systems Engineer II (3rd Shift) serves as a primary technical resource during overnight operational hours. The position supports internal and external managed-services environments by monitoring critical infrastructure, responding to alerts and incidents, performing systems and network administration, executing approved after-hours maintenance, and ensuring the stability and availability of customer services. The engineer acts as an overnight escalation point, works independently within established procedures, communicates critical events to on-call resources, and provides complete shift-turnover documentation while ensuring assigned work is completed in adherence to iT1 standards.
Requirements
JOB QUALIFICATION REQUIREMENTS:
PREFERRED SKILLS:
PREFERRED CERTIFICATIONS:
Shift:
Benefits
The Systems Engineer II (3rd Shift) serves as a primary technical resource during overnight operational hours. The position supports internal and external managed-services environments by monitoring critical infrastructure, responding to alerts and incidents, performing systems and network administration, executing approved after-hours maintenance, and ensuring the stability and availability of customer services. The engineer acts as an overnight escalation point, works independently within established procedures, communicates critical events to on-call resources, and provides complete shift-turnover documentation while ensuring assigned work is completed in adherence to iT1 standards.
Requirements
- Serve as a primary overnight escalation point for infrastructure, network, cloud, backup, and platform incidents within the NOC team's scope.
- Maintain continuous monitoring coverage throughout the assigned shift and respond to critical alerts, service events, and monitoring notifications within established response targets.
- Validate alerts, assess business impact, correlate related events, complete initial triage, and resolve or escalate incidents according to documented procedures.
- Research, resolve, document, and communicate internal and client issues in a timely manner while meeting applicable SLA response, update, escalation, and resolution expectations.
- Perform proactive overnight health checks of client infrastructure, hosted services, backup jobs, replication processes, scheduled automation, and other critical operational services.
- Coordinate overnight incident response for outages and service interruptions; engage on-call engineering, leadership, vendors, or client contacts as required by the escalation matrix.
- Provide intermediate-level network troubleshooting and configuration support, including Meraki, Cisco, switching, routing, wireless, firewall connectivity, and VPN tunnels.
- Provide intermediate-level troubleshooting of Windows workstations, file servers, Windows Server platforms, Active Directory, Group Policy, DNS, DHCP, and related services.
- Provide intermediate-level Azure support, including virtual machines, storage, networking, network security groups, backup, monitoring, and identity integrations.
- Support Microsoft 365 services, including Outlook, Exchange Online, Teams, SharePoint Online, and common identity or access-related issues.
- Support VMware vSphere and/or Microsoft Hyper-V environments, including virtual machine lifecycle tasks, host or cluster health, and compute, storage, or resource issues.
- Execute approved overnight maintenance windows, patching activities, infrastructure changes, and validation steps in accordance with change-management procedures.
- Participate in major incident response and root cause analysis by capturing timelines, contributing factors, corrective actions, and follow-up items.
- Create comprehensive shift-turnover notes for unresolved incidents, pending maintenance, client communications, and risks requiring day-shift follow-up.
- Ensure all overnight incidents, alerts, maintenance activities, changes, escalations, and client communications are fully documented before shift completion.
- Identify recurring overnight alerts or operational issues and recommend monitoring, documentation, automation, or process improvements.
- Use PowerShell or other approved tools to gather diagnostic information, improve repeatability, and automate appropriate routine administrative tasks.
- Maintain and develop required diagrams, documentation, procedures, and IT asset records for internal and client environments.
- Provide professional communication to internal teams and external customers during normal operations and service-impacting incidents.
JOB QUALIFICATION REQUIREMENTS:
- 3-5 years of progressive infrastructure, systems, networking, cloud, or managed-services support experience.
- Experience supporting 24x7 operations, an NOC, an MSP, or another alert-driven production environment preferred.
- Demonstrated experience troubleshooting Windows Server, Active Directory, Microsoft 365, networking, Azure, and at least one virtualization platform.
- Experience managing incidents from alert through triage, resolution or escalation, documentation, and operational handoff.
- Ability to work independently with limited immediate supervision and make sound operational decisions within documented authority.
- Ability to prioritize multiple concurrent incidents and recognize when immediate escalation is required.
- Ability to communicate clearly with technical teams, on-call personnel, business users, and external customers during overnight incidents.
- Ability to accurately follow technical work instructions, maintenance plans, change records, escalation procedures, and validation checklists.
PREFERRED SKILLS:
- Experience with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms.
- Experience with Azure Monitor, Log Analytics, Azure Backup, and Azure Site Recovery.
- Experience supporting VMware vSphere, VMware Cloud Foundation, and/or Microsoft Hyper-V.
- PowerShell scripting and automation experience is beneficial
- Experience completing production maintenance during approved after-hours change windows.
- Strong troubleshooting skills during high-impact outages and the ability to maintain accurate communication under time-sensitive conditions.
- Excellent customer service, interpersonal, documentation, organization, time-management, and prioritization skills.
PREFERRED CERTIFICATIONS:
- Azure Administrator Associate (AZ-104)
- Azure Solutions Architect Expert (AZ-305) - preferred
- Cisco Certified Network Associate (CCNA)
- VMware or Microsoft 365 Certifications
Shift:
- Wednesday-Sunday, 8:00pm-4:30am AZ
Benefits
- Medical, dental, and vision benefits with highly subsidized premiums
- Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
- 401(k) Plan with employer match
- Onsite Fitness Center
- Onsite Monthly Massages
About iT1
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Tempe, AZ, US
Year founded
2003