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Overnight Chat Customer Service Jobs (NOW HIRING)

Customer Service

Lubbock, TX ยท On-site

$12.25 - $16.75/hr

Hours are Monday - Friday, 8:00am - 5:00pm with possible overnight travel once or twice a year ... Live Chat * Outbound and Inbound customer service phone calls * Order Tracking * Problem Resolution

Overnight Customer Service

Westerville, OH ยท On-site

$15.50 - $21/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members ...

Overnight Customer Service

Columbus, OH ยท On-site

$15 - $20.25/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members ...

Customer Experience Champion

Wichita, KS

$15.75 - $21.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Customer Experience Champion

Buhler, KS ยท On-site

$13.75 - $18.75/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Customer Experience Champion

Buhler, KS

$13.75 - $18.75/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Chat Service Representative

Meridian, ID ยท On-site

$15 - $20.50/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

Customer Experience Champion

Wichita, KS ยท On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Customer Experience Champion

Buhler, KS

$13.75 - $18.75/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Chat Service Representative

Meridian, ID

$15.50 - $21/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

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Overnight Chat Customer Service information

See salary details

$9

$18

$26

How much do overnight chat customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for overnight chat customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Chat Customer Service vs Overnight Phone Customer Service?

AspectOvernight Chat Customer ServiceOvernight Phone Customer Service
Communication MethodText-based chatVoice calls
Work EnvironmentOnline, remoteRemote or call center
Required SkillsTyping speed, written communicationClear speech, listening skills
Common CertificationsCustomer service training, basic tech skillsCustomer service training, communication skills

Both roles involve assisting customers outside regular hours, often remotely. Overnight Chat Customer Service focuses on written communication via chat platforms, ideal for those with strong typing skills. Overnight Phone Customer Service requires verbal communication skills for handling calls. While both roles serve similar industries and require customer service experience, the primary difference lies in the communication method used.

What cities are hiring for Overnight Chat Customer Service jobs? Cities with the most Overnight Chat Customer Service job openings:
What are the most commonly searched types of Chat Customer Service jobs? The most popular types of Chat Customer Service jobs are:
What states have the most Overnight Chat Customer Service jobs? States with the most job openings for Overnight Chat Customer Service jobs include:

Customer Service

Stephen Joseph Companies

Lubbock, TX โ€ข On-site

$12.25 - $16.75/hr

Full-time

Posted 4 days ago


Job description

This position plays a critical role in communicating production details to internal team members as well as supporting our nationwide sales team through order entry and customer service.

Looking for a detail oriented, organized, energetic team member that is eager to learn. Room for growth is available to the right person who is willing to bring a positive attitude, take initiative and work in a collaborative, team-focused environment.

We are always looking to improve and believe it takes every team member to be the best. We work in a fun and fast paced environment, so ability to multi-task without missing details is very important.

Hours are Monday - Friday, 8:00am - 5:00pm with possible overnight travel once or twice a year.

This position is based in our Lubbock, TX headquarters and the ideal candidate will live in Lubbock.

Key Responsibilities

  • Order Entry
  • Handle high volume email correspondence
  • Live Chat
  • Outbound and Inbound customer service phone calls
  • Order Tracking
  • Problem Resolution
  • Other duties as assigned