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Overnight Call Transfer Agent Jobs in Texas (NOW HIRING)

LBU Community Clinic

Call Center Agent

Dallas, TX

$14.75 - $19.50/hr

In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...

LBU Community Clinic

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...

LBU Community Clinic

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...

AnswerOne

Part-Time Call Center Agent (McAllen)

Mcallen, TX · On-site

$16 - $18.50/hr

Part-Time Call Center Agent Company: AnswerOne l Location: McAllen, TX (In-Office) Pay: $16-$18.50 ... Take accurate messages, transfer calls, and/or relay key information. * Use our call processing ...

Starwood Hotels

Call Center Agent/PBX

Austin, TX · On-site

$14.75 - $19.50/hr

Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. We are looking for a warm, articulate, naturally helpful Call Center / PBX Agent to join our team.

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Overnight Call Transfer Agent information

What is the difference between Overnight Call Transfer Agent vs Customer Service Representative?

AspectOvernight Call Transfer AgentCustomer Service Representative
CredentialsHigh school diploma, call center experience, communication skillsHigh school diploma, communication skills, sometimes specific industry knowledge
Work EnvironmentCall centers, remote or on-site, overnight shiftsOffice or remote, daytime or shift work
Industry UsageFinance, healthcare, tech support, customer serviceRetail, telecom, banking, general customer support

Overnight Call Transfer Agents focus on transferring calls during overnight hours, often in specialized industries like finance or healthcare. Customer Service Representatives handle a broader range of customer inquiries during regular hours. While both roles require strong communication skills and call center experience, the Overnight Call Transfer Agent typically works overnight shifts and specializes in call routing, whereas Customer Service Representatives serve customers during standard hours with a broader support scope.

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Overnight Call Transfer Agent jobs near you

Overnight Call Center Specialists

MAP

North Richland Hills, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Map Communications is eagerly awaiting your application for our Full Time Overnight Positions!Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.Customer service experience is a plus,but not required.This is an in office position.Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.To be successful in this role, you must have:A welcoming voice with an upbeat toneStrong command of the English language with good spelling and grammarComputer skills in a Windows based environmentGood attendanceThe ability to type 35 words per minute or moreOur benefits for Full Time Employees include:Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K with company matchingFree Life Insurance policyLegal AssistanceCompensation: $17 / Hour Shifts Offered:Full Time - 40 hours per week, 8 hour shiftsOvernight Hours Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule.Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don't miss out on this opportunity – Apply Today!
Job Posted by ApplicantPro