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Overnight Call Center Jobs in Reston, VA (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $37K/yr

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team in Washington, DC. In this role, you will be an important point of contact for our customers ...

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

VECRA Inc

Customer Service Call Center Agent

Lanham, MD · On-site

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA

$70K - $100K/yr

Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$70K - $100K/yr

Overview Call Center Manager (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA

$100K/yr

Overview Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Reston, VA

Overnight Call Center information

See Reston, VA salary details

$11

$18

$26

How much do overnight call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Reston, VA?

The most popular types of Call Center jobs in Reston, VA are:

What are popular job titles related to Overnight Call Center jobs in Reston, VA?

For Overnight Call Center jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center jobs in Reston, VA look for?

The top searched job categories for Overnight Call Center jobs in Reston, VA are:

What cities near Reston, VA are hiring for Overnight Call Center jobs?

Cities near Reston, VA with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Reston, VA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,760 per year, or $18.6 per hour.

Call Center Agent

Limitless East Marketing

Washington, DC

$33K - $37K/yr

Full-time

Re-posted 12 days ago

Job description

Company Description

At Beloform Craft, we believe exceptional service begins with great people. We are a growing, people-focused company committed to delivering professional, reliable, and positive experiences for every customer we serve.

Our team values clear communication, collaboration, personal development, and a strong work ethic. We provide an environment where motivated individuals can strengthen their skills, take on new challenges, and build meaningful careers.

Job Description

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team in Washington, DC.

In this role, you will be an important point of contact for our customers, assisting with inquiries, providing accurate information, resolving concerns, and helping create a smooth and professional customer experience.

This position is ideal for someone who enjoys communicating with people, solving problems, and working as part of an energetic and supportive team.

Responsibilities

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Respond to customer questions and provide clear, accurate information.
  • Assist customers with general inquiries, requests, and concerns.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Maintain accurate records of customer interactions and follow-up activities.
  • Escalate complex situations to the appropriate team member when necessary.
  • Follow company procedures and maintain high standards of customer service.
  • Collaborate with colleagues to ensure a consistent customer experience.
  • Meet individual and team performance objectives.
  • Continue developing communication, customer service, and problem-solving skills.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, friendly, and customer-focused attitude.
  • Comfortable communicating with different types of customers.
  • Strong listening and problem-solving abilities.
  • Ability to remain organized in a fast-paced environment.
  • Basic computer and data-entry skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Reliable, punctual, and willing to learn.
  • Positive attitude and ability to work collaboratively as part of a team.
Additional Information
  • Competitive Salary: $33,000 - $37,000 per year.
  • Full-time employment.
  • Professional training and ongoing support.
  • Career growth and advancement opportunities.
  • Opportunities to develop valuable communication and customer service skills.
  • Supportive and collaborative work environment.
  • Opportunities to strengthen problem-solving, organization, and interpersonal skills.
  • Recognition for strong performance and professional development.
  • Opportunity to grow with an expanding company.

Apply