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Overnight Call Center Jobs in Decatur, AL (NOW HIRING)

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Overnight Call Center information

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$10

$16

$23

How much do overnight call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for overnight call center in Decatur, AL is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.
More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, AL? The most popular types of Call Center jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Overnight Call Center jobs? Cities near Decatur, AL with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Decatur, AL as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,926 per year, or $16.8 per hour.

Mid Disclosure Representative (Temporary)

Prescient Edge

Mooresville, AL • On-site

Temporary

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Job Title
Mid Disclosure Representative (Temporary)
Location
Huntsville, AL 35649 US (Primary)
Category
Intelligence
Job Type
Temporary
Career Level
Staff
Education
Bachelor's Degree
Travel
None
Security Clearance Required
TS/SCI with CI Polygraph
Job Description
Prescient Edge is seeking a Mid Disclosure Representative (Temporary) to support a federal government client.
Benefits
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Security Clearance:
  • Security clearance required TS/SCI with a CI POLY or the ability to obtain one.

Job Requirements
Description:
  • Prepares, reviews, and tracks foreign disclosure requests through the Foreign Disclosure Management System under the supervision and authority of Foreign Disclosure Officers per U.S. disclosure and release policies and guidance.
  • Reviews various USSPACECOM intelligence and operational classified products for release, ensuring all sources are identified and appropriate security classification markings are applied. They will verify sources against product content.
  • Maintains record archives of disclosure requests and adjudications and respond to requests for data.
  • Proposes disclosures or releases of information after technical and substantive reviews of information; advises on foreign disclosure policy and procedures per the Foreign Disclosure program and maintains daily records for decisions concerning disclosure.
  • Interprets IC and DoD disclosure policies and procedures and provide a recommendation for determining the releasability of classified information.

Desired Experience:
  • 8 years of experience relevant to the specific labor category with at least four years of the experience within the last 2 years.

Desired Education:
  • Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education.
  • An additional 4 years of experience in the specific labor category, for a total of 12 years of experience in the specific labor category, may be substituted for a bachelor's degree.
  • Completes the Defense Intelligence Agency (DIA) Defense Intelligence Enterprise Foreign Disclosure Course (DIA-INT-2300) or have retained a CCMD equivalent course certification to be considered trained and certified.

Location:
  • Huntsville, AL.

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Prescient Edge logo

About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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