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Overnight Call Center Training Jobs (NOW HIRING)

MCI Careers

Call Center Training Instructor

Iowa City, IA · On-site

$49K - $65K/yr

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

MCI Careers

Call Center Training Instructor

Iowa City, IA · On-site

$49K - $65K/yr

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

MCI Careers

Call Center Training Instructor

Iowa City, IA · On-site

$49K - $65K/yr

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

We are seeking a dedicated and experienced Call Center Trainer to join our team ... This role involves conducting comprehensive training for new contact center agents and ensuring the ...

Apply Early

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

Conduct 6-week training sessions for new contact center support agents as part of the Federal ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

Conduct 6-week training sessions for new contact center support agents as part of the Federal ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

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All JobsCall Center Training JobsOvernight Call Center Training Jobs

Overnight Call Center Training information

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$13

$24

$36

How much do overnight call center training jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for overnight call center training in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Overnight Call Center Training vs Customer Service Representative Training?

AspectOvernight Call Center TrainingCustomer Service Representative Training
CredentialsTypically requires basic communication skills, sometimes certifications in call handlingSimilar credentials, often includes customer service certifications
Work EnvironmentNight shifts in call centers, fast-paced, remote or office-basedDay shifts, retail or office settings, customer-facing roles
Industry UsageCommon in telecommunication, tech support, and salesWidespread across retail, banking, healthcare, and service sectors

Overnight Call Center Training focuses on preparing individuals for night shift call center roles, emphasizing remote communication skills and night work routines. Customer Service Representative Training covers a broader range of customer-facing roles during daytime hours. Both trainings share similar credentials but differ mainly in work hours and environment, catering to different industry needs.

What cities are hiring for Overnight Call Center Training jobs? Cities with the most Overnight Call Center Training job openings:
What are the most commonly searched types of Call Center Training jobs? The most popular types of Call Center Training jobs are:
What states have the most Overnight Call Center Training jobs? States with the most job openings for Overnight Call Center Training jobs include:
Overnight Call Center Training jobs near you
Infographic showing various Overnight Call Center Training job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.
Call Center Training Coordinator

Call Center Training Coordinator

CPI Card Group

Nashville, TN • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

CPI Card Group rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

This is a hybrid role, candidates must be within a commutable distance to Nashville, TN

This role will oversee training for new and current employees, help develop training programs for Technical Support staff, and leads the creation and implementation of processes and procedures. The role will also manage the planning and tracking of all training and development initiatives.


The role is responsible for delivering and coordinating high quality training for Card at Once Technical Support employees, maintaining training records and procedures, and supporting the development of work instructions and SOPs. It includes assessing employee skills, conducting certifications, cross training, refresher training, and follow ups after training or corrective actions. The position collaborates with managers to identify training needs, performs quality reviews and spot checks, provides feedback on new processes, and supports leaders in delivering training materials—along with other assigned duties.


  • 3 years of call center training experience
  • Bachelor’s degree or higher
  • TWI certification preferred
  • Public speaking skills
  • Conversational English required
  • Proficient in Microsoft systems
  • Experience developing and implementing company-wide training programs

Physical Requirements:

  • This is a hybrid position, with the first several weeks in office for training.
  • This will be primarily a sedentary position and require long periods of sitting or standing.

Company Overview:
CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.

Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.

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