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Overnight Call Center Training Jobs (NOW HIRING)

Verida, Inc.

Call Center Trainer - WI

Villa Rica, GA · On-site

$52 - $78/hr

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 ... Key Responsibilities Training Delivery * Conduct instructor-led, virtual, and hands-on training for ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance ... training needs. * Monitor random calls to improve quality. * Minimize errors and track performance.

MCI Careers

Call Center Training Instructor I

Las Cruces, NM · On-site

$40K - $53K/yr

Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

Training Support & Administration · Assist with updates to training materials, job aids, and ... a call center, customer service, operations, or related environment. · 1+ year in training ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

We are seeking a dedicated and experienced Call Center Trainer to join our team ... This role involves conducting comprehensive training for new contact center agents and ensuring the ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

This position is responsible for training in accordance with ISO9000: 2015 Standards. Also, has the ... Liaise with department managers to identify training structure and training needs for Call Center ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

This position is responsible for training in accordance with ISO9000: 2015 Standards. Also, has the ... Liaise with department managers to identify training structure and training needs for Call Center ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

This position is responsible for training in accordance with ISO9000: 2015 Standards. Also, has the ... Liaise with department managers to identify training structure and training needs for Call Center ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

Conduct 6-week training sessions for new contact center support agents as part of the Federal ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

Conduct 6-week training sessions for new contact center support agents as part of the Federal ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

Conduct 6-week training sessions for new contact center support agents as part of the Federal ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

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All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsOvernight Call Center Training Jobs

Overnight Call Center Training information

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$13

$24

$36

How much do overnight call center training jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight call center training in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Overnight Call Center Training vs Customer Service Representative Training?

AspectOvernight Call Center TrainingCustomer Service Representative Training
CredentialsTypically requires basic communication skills, sometimes certifications in call handlingSimilar credentials, often includes customer service certifications
Work EnvironmentNight shifts in call centers, fast-paced, remote or office-basedDay shifts, retail or office settings, customer-facing roles
Industry UsageCommon in telecommunication, tech support, and salesWidespread across retail, banking, healthcare, and service sectors

Overnight Call Center Training focuses on preparing individuals for night shift call center roles, emphasizing remote communication skills and night work routines. Customer Service Representative Training covers a broader range of customer-facing roles during daytime hours. Both trainings share similar credentials but differ mainly in work hours and environment, catering to different industry needs.

What cities are hiring for Overnight Call Center Training jobs?

Cities with the most Overnight Call Center Training job openings:

What are the most commonly searched types of Call Center Training jobs?

The most popular types of Call Center Training jobs are:

What states have the most Overnight Call Center Training jobs?

States with the most job openings for Overnight Call Center Training jobs include:

Overnight Call Center Training jobs near you
Infographic showing various Overnight Call Center Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Call Center Trainer - WI

Southeastrans, Inc.

Villa Rica, GA • On-site

$52 - $68/hr

Other

Posted 4 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Trainer - WI

Admin Support Worker Villa Rica, GA, US

LOCATION:ON-SITE IN WI

POSITION CONTINGENT UPON AWARD OF CONTRACT

Position Summary

The Call Center Trainer delivers training programs for new hire and existing employees in a customer service call center environment. This role prepares employees to provide excellent service, navigate systems, follow policies, and meet performance standards. The trainer supports onboarding, nesting, refresher training, and coaching to improve employee readiness and operational success.

Key Responsibilities Training Delivery
  • Conduct instructor‑led, virtual, and hands‑on training for new hires and current employees.
  • Facilitate onboarding covering customer service, call handling, systems, policies, and procedures.
  • Deliver refresher training, upskilling sessions, and process update training.
  • Support nesting and transition employees into production environments.
  • Foster an engaging, professional, and positive learning environment.
Coaching & Support
  • Monitor trainee progress and provide coaching and feedback.
  • Observe calls and workflows to identify development opportunities.
  • Partner with supervisors and quality teams to address performance gaps.
Training Support & Administration
  • Assist with updates to training materials, job aids, and reference guides.
  • Administer quizzes, knowledge checks, and readiness assessments.
  • Track attendance, completion rates, and trainee progress.
  • Provide written feedback and readiness updates to leadership.
  • Perform other duties as assigned.
Qualifications Required Experience
  • 2+ years in a call center, customer service, operations, or related environment.
  • 1+ year in training, coaching, mentoring, team leadership, or facilitation.
  • Experience in a fast‑paced, customer‑focused environment preferred.
  • Strong presentation and facilitation skills.
  • Ability to explain processes clearly to different learning styles.
  • Strong organizational, time management, and problem‑solving skills.
  • Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams).
  • Positive attitude, professionalism, and adaptability.
Education
  • High school diploma or equivalent required.
  • Associate’s or Bachelor's degree preferred.
Preferred Qualifications
  • Onboarding or coaching experience.
  • Metric‑driven call center experience.
  • Bilingual skills are a plus.
Work Environment / Additional Requirements
  • Flexible schedules, including evenings/weekends as needed.
  • Up to 50% of travel.
  • Ability to lead training sessions for extended periods.
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