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Overnight Call Center Representative Jobs in Springfield, MO

russcellinc

Call Center Sales Representative

Springfield, MO

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Sales Representative At Russell Cellular, our vision is to provide the best wireless experience to ... sales, customer service, or call center experience preferred * Strong communication and ...

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Overnight Call Center Representative information

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How much do overnight call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight call center representative in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Springfield, MO?

The most popular types of Call Center Representative jobs in Springfield, MO are:

What are popular job titles related to Overnight Call Center Representative jobs in Springfield, MO?

For Overnight Call Center Representative jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Springfield, MO look for?

The top searched job categories for Overnight Call Center Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Overnight Call Center Representative jobs?

Cities near Springfield, MO with the most Overnight Call Center Representative job openings:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Call Center Sales Representative

Russell Cellular, Inc.

Springfield, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Russell Cellular rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers

Job description

Sales Representative
At Russell Cellular, our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative, and service.
Why Join Us?
  • Starting pay: $15/hour + uncapped commission
  • 3 Weeks of paid training with continued support
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Same-day pay options
  • Verizon discounts, sales incentives, and contests
  • Growth and advancement opportunities
  • Strong company culture and community involvement

What You'll Do
  • Make outbound calls to new and existing Verizon Business or Consumer customers
  • Identify customer needs and recommend solutions
  • Educate customers on Verizon products and services
  • Maintain accurate CRM records
  • Meet or exceed sales goals
  • Deliver outstanding customer service

Qualifications
  • 1+ year of sales, customer service, or call center experience preferred
  • Strong communication and relationship-building skills
  • Sales-driven and goal-oriented mindset
  • Basic computer and typing skills
  • Ability to identify opportunities and close sales

Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

What Russell Cellular employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Russell Cellular logo

About Russell Cellular

Sourced by ZipRecruiter

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Big 6 program and was awarded Verizon Wireless Partner of the Year for 2018. With over 700 locations, in 42 states, and 2,400 plus employees, our mission is to provide the best wireless experience to every customer, every time.

Industry

Computer and electronic product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Battlefield, MO, US

Year founded

1993

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