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Overnight Call Center Outbound Jobs (NOW HIRING)

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

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Overnight Call Center Outbound information

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$12

$19

$30

How much do overnight call center outbound jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight call center outbound in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Overnight Call Center Outbound vs Overnight Call Center Inbound?

AspectOvernight Call Center OutboundOvernight Call Center Inbound
Primary RoleMaking outbound calls to customers or prospectsHandling incoming calls from customers
Work EnvironmentCall centers during overnight hours, often with scriptsCall centers during overnight hours, assisting customers with inquiries
Required SkillsCommunication, persuasion, patienceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but sales or customer service experience helpsNone typically required, customer service experience preferred

Overnight Call Center Outbound roles focus on making calls to promote products or gather information, while Overnight Call Center Inbound positions involve assisting customers who initiate contact. Both roles require strong communication skills and are performed during overnight hours, but their primary functions differ significantly.

What cities are hiring for Overnight Call Center Outbound jobs?

Cities with the most Overnight Call Center Outbound job openings:

What are the most commonly searched types of Call Center Outbound jobs?

The most popular types of Call Center Outbound jobs are:

What states have the most Overnight Call Center Outbound jobs?

States with the most job openings for Overnight Call Center Outbound jobs include:

Overnight Call Center Outbound jobs near you

Overnight Call Center Customer Service Representative

Roto-Rooter Plumbing & Water Cleanup

Lombard, IL • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Roto-Rooter rating

6.6

Company rating: 6.6 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

198th of 278 rated repair and maintenance companies

Job description

Overnight Call Center Customer Service Position

We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required. This is a full-time, on-site, customer service position at Roto-Rooter's Chicago area Call Center located in Lombard, IL. We are a 24-hour service provider, so our call center stays busy overnight.

$17.00-$19.00 per hour, depending on experience

Opportunity for weekly overall call center performance based bonus

Must be able to train during the day shift for 3-6 weeks.

Paid Training

Paid Time Off

Company matched 401(K) up to 6%

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits.

Responsibilities
  • Be the first point of contact with our customers.
  • Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
  • Data entry, including customer contact information and relevant details concerning their plumbing problems.
  • Schedule a service call based on customer's availability and convenience.
  • Discuss additional services and products we have available that may be helpful.
  • Be a trusted informational resource for Roto-Rooter customers.
  • Order processing for both residential and customers
  • Connecting with technicians to dispatch overnight jobs
Requirements
  • Strong customer service focus
  • AS400 knowledge is preferred
  • Prior call center experience is helpful
  • Able to work in a fast-paced environment
  • Excellent oral and written communication skills
  • Excellent attendance
  • A working knowledge of Microsoft Word and Excel programs
  • Self-starter who is organized and thorough with attention to detail
Benefits

At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

What Roto-Rooter employees say

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