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Overnight Application Support Engineer Jobs in Arizona

... application • Assist with design of wireless and network solutions • Create printer mappings ... IT/Desktop Support field. Proficient with all Windows operating systems • Must have at least ...

Mainframe Developer

Chandler, AZ · On-site

$48.25 - $62/hr

Candidate must have Mainframe application support experience. * Client is seeking three identical ... India team provides overnight coverage, handing off every 12 hours * US team supports daytime ...

... 2 Engineer is responsible for remote and onsite service and support for our IT clients. This ... Ability to perform advanced troubleshooting for clients end user server/application systems.

... 2 Engineer is responsible for remote and onsite service and support for our IT clients. This ... Ability to perform advanced troubleshooting for clients end user server/application systems.

Position Overview We seek a DFT Application Engineer to provide technical support to Intel Foundry ... This critical role supports Aerospace, Defense, and Government (ADG) customers in achieving ...

Position Overview We seek a DFT Application Engineer to provide technical support to Intel Foundry ... This critical role supports Aerospace, Defense, and Government (ADG) customers in achieving ...

... software application and systems issues of moderate complexity.Learn and investigate customer ... software support via Software Ticketing system. 3. Provides timely updates/reports to all ...

Showing results 41-60

Overnight Application Support Engineer information

What is the difference between Overnight Application Support Engineer vs Application Support Analyst?

AspectOvernight Application Support EngineerApplication Support Analyst
CertificationsITIL, relevant vendor certificationsITIL, relevant vendor certifications
Work EnvironmentNight shifts, on-call support, data centersDay shifts, office or remote support
Industry UsageFinancial, banking, tech companies with 24/7 operationsVarious industries, including finance and tech
Primary FocusMaintaining and troubleshooting applications overnightMonitoring, troubleshooting, and user support during business hours

The Overnight Application Support Engineer primarily works night shifts to ensure application stability outside regular hours, often in data centers or critical systems. In contrast, the Application Support Analyst typically works during standard business hours, focusing on user support and issue resolution. Both roles require similar certifications and are vital in industries with 24/7 operations, but their work hours and specific responsibilities differ.

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The most popular types of Application Support Engineer jobs in Arizona are:

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Full-time

Posted 13 days ago


Job description

ESSENTIAL FUNCTIONS
  • Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively.
  • Install, maintain, and troubleshoot all business applications effectively.
  • Architect desktop application
  • Architect wireless and network solutions
  • Create printer mappings for clinical systems.
  • Escalate errors to hardware and software manufacturers as necessary.
  • Manage user errors and requests through the IT/Facilities help desk ticketing system.
  • Document daily tasks and create user documentation as needed.
  • Track company assets through inventory database timely and accurately.
  • Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely.
  • Maintain a high level of customer satisfaction.
  • Maintain confidentiality.

EDUCATION
  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE
  • 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems.
  • Must have at least intermediate skills with Microsoft Office Professional Suite.
  • Healthcare IT Experience is preferred.

KNOWLEDGE
  • Knowledge of Microsoft Office software.
  • Knowledge of how to operate and troubleshoot computer equipment.
  • Knowledge of Telephony systems programming, documentation, and process creation.
  • Knowledge of asset and time management skills to assist the department.

SKILLS
  • Skill in organizing tasks/work orders.
  • Skill in using customer service skills in dealing with frustrated users.
  • Skill in problem-solving.
  • Skill in maintaining a safe operating environment.

ABILITIES
  • Ability to troubleshoot common desktop and user problems and develop resolution strategies.
  • Ability to communicate effectively and in user-friendly terms verbally and in writing.
  • Ability to be a team player with effective interpersonal skills.
  • Ability to solve problems and work independently.

ENVIRONMENTAL WORKING CONDITIONS
  • Normal office environment.
  • Some travel within the community.
  • Must reside in the servicing location
  • 100% on-site location

PHYSICAL/MENTAL DEMANDS
  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS
  • HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.