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Overnight Application Support Engineer Jobs in Arizona

Sonsoft Inc

BigData Application Support

Phoenix, AZ · On-site

$52.50 - $68.25/hr

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

BC Forward

Application Programmer III

Chandler, AZ · On-site

$65/hr

We are seeking an Application Programmer III to join our dynamic team supporting critical batch, feed, and application operations. The ideal candidate will have strong experience in enterprise ...

MUFG

SysOps Application Support, VP

Tempe, AZ · Hybrid

$137K - $170K/yr

  • Medical

  • Retirement

  • PTO

As a key member of the team, the Support Specialist will work closely with developers, business ... Understanding of Web and Application servers. Web technologies and architecture. * Advanced and ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... desktop application * Assist with design of wireless and network solutions * Create printer ... EXPERIENCE * 1-2 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

Architect desktop application * Architect wireless and network solutions * Create printer mappings ... EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

Regal Rexnord

Mechanical Application Engineer

Tucson, AZ · On-site +1

$94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will support Engineered Gear products in Arizona, mainly V-Class and A+ drives for two ... for application of products. * Redesign products and systems to support change requests ...

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All JobsApplication Support Engineer JobsOvernight Application Support Engineer JobsOvernight Application Support Engineer Jobs in Arizona

Overnight Application Support Engineer information

What is the difference between Overnight Application Support Engineer vs Application Support Analyst?

AspectOvernight Application Support EngineerApplication Support Analyst
CertificationsITIL, relevant vendor certificationsITIL, relevant vendor certifications
Work EnvironmentNight shifts, on-call support, data centersDay shifts, office or remote support
Industry UsageFinancial, banking, tech companies with 24/7 operationsVarious industries, including finance and tech
Primary FocusMaintaining and troubleshooting applications overnightMonitoring, troubleshooting, and user support during business hours

The Overnight Application Support Engineer primarily works night shifts to ensure application stability outside regular hours, often in data centers or critical systems. In contrast, the Application Support Analyst typically works during standard business hours, focusing on user support and issue resolution. Both roles require similar certifications and are vital in industries with 24/7 operations, but their work hours and specific responsibilities differ.

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The most popular types of Application Support Engineer jobs in Arizona are:

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Overnight Application Support Engineer jobs near you

ITAM Application Support Operations (Mandarin)

Globe Telecom, Inc.

Globe, AZ

Full-time

Posted 27 days ago

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Part of the IT Asset Management (ITAM) team and will assist the IT Asset Manager in formulating the long term strategic management of Globe's IT assets. The position will be responsible for tracking, processing and documenting procedures, reclamation, and disposal of all IT hardware throughout the enterprise.

Key Outcomes

  • Stable and reliable application services.

  • Reduced repeat incidents and operational issues.

  • Successful implementation of changes and releases.

  • Accurate and up-to-date operational documentation.

  • Improved operational visibility through monitoring and reporting.

  • Timely support of maintenance agreement and asset lifecycle activities.

Key Accountabilities

Application Operations

  • Support the day-to-day operations of assigned applications and digital services.

  • Monitor application health and service performance using approved monitoring tools.

  • Perform initial technical investigation and troubleshooting of application issues.

  • Coordinate with development teams, vendors, and infrastructure teams to restore services.

Incident and Problem Management

  • Participate in major incident resolution activities.

  • Perform root cause analysis support and problem investigations.

  • Track recurring issues and recommend operational improvements.

  • Ensure incidents and service requests are managed within agreed service levels.

Change and Release Support

  • Participate in deployment, release, and change implementation activities.

  • Validate operational readiness before production implementation.

  • Support post-implementation verification and stabilization activities.

  • Maintain deployment and operational documentation.

Service Reliability and Monitoring

  • Review alerts, logs, and monitoring dashboards.

  • Support service availability and performance improvement initiatives.

  • Assist in capacity and utilization reviews.

  • Identify opportunities for automation and operational efficiency.

Vendor and Asset Management

  • Coordinate with service providers and vendors supporting assigned applications.

  • Maintain application inventory and operational documentation.

  • Support maintenance agreement tracking and renewal activities.

  • Ensure operational risks and support requirements are properly documented.

HIRING REQUIREMENTS

Required

  • Bachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline..

  • Basic understanding of application architectures and cloud technologies.

  • Familiarity with monitoring and logging tools.

  • Strong troubleshooting and analytical skills.

  • Good communication and stakeholder management skills.

Preferred

  • Fresh grad up to 1-3 years of experience in IT Operations, Application Support, Cloud Operations, or related areas

  • Must be fluent in Mandarin.

  • Exposure to AWS, GCP, or Private Cloud environments.

  • Exposure to Kubernetes and container platforms.

  • Familiarity with GitHub or GitLab repositories.

  • Exposure to CI/CD deployment processes.

  • Basic scripting knowledge (Python, Bash, PowerShell).

  • Experience using AI-assisted productivity tools.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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