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Overnight Answering Service Operator Jobs (NOW HIRING)

Almost Family, LLC

Overnight Caregiver

Prineville, OR · On-site

$20 - $22/hr

No Answering Service! * Flexible Schedules * Paid Training * Roth IRA Retirement Plan Benefits ... Overnight shift * Overtime * Weekend availability Work Location: PRINEVILLE Responsibilities

Almost Family, LLC

Overnight Caregiver

Prineville, OR

$20 - $22/hr

No Answering Service! * Flexible Schedules * Paid Training * Roth IRA Retirement Plan Benefits ... Overnight shift * Overtime * Weekend availability Work Location: PRINEVILLE Responsibilities • ...

Almost Family, LLC

Overnight Caregiver

Prineville, OR · On-site

$20 - $22/hr

No Answering Service! * Flexible Schedules * Paid Training * Roth IRA Retirement Plan Benefits ... Overnight shift * Overtime * Weekend availability Work Location: PRINEVILLE Responsibilities • ...

New England Baptist Hospital

$17.75 - $22/hr

Operators are expected to be familiar with names, extension numbers, ID numbers and terminology ... Answering service responsibilities * Take office instructions correctly and document on system ...

New England Baptist Hospital

$17.75 - $22/hr

Operators are expected to be familiar with names, extension numbers, ID numbers and terminology ... Answering service responsibilities * Take office instructions correctly and document on system ...

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Overnight Answering Service Operator information

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How much do overnight answering service operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight answering service operator in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Overnight Answering Service Operator vs Customer Service Representative?

AspectOvernight Answering Service OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes call center trainingHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, remote or office-based, overnight shiftsRetail, call centers, office settings, day or evening shifts
Industry UsagePrimarily in healthcare, emergency, or business servicesRetail, tech, finance, and various industries

The Overnight Answering Service Operator focuses on handling calls during overnight hours, often in specialized industries like healthcare or emergency services, requiring specific call handling skills. Customer Service Representatives work across various industries, typically during daytime hours, providing broader customer support. While both roles involve communication skills and call handling, the Overnight Answering Service Operator specializes in overnight, often urgent, call management.

What cities are hiring for Overnight Answering Service Operator jobs?

Cities with the most Overnight Answering Service Operator job openings:

What are the most commonly searched types of Answering Service Operator jobs?

The most popular types of Answering Service Operator jobs are:

What states have the most Overnight Answering Service Operator jobs?

States with the most job openings for Overnight Answering Service Operator jobs include:

Overnight Answering Service Operator jobs near you
Infographic showing various Overnight Answering Service Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,059 per year, or $19.3 per hour.

Telecommunication Assistant

Johns Hopkins Medical Management Corporation

Washington, DC • On-site

$22/hr

Part-time

Re-posted 16 days ago

Job description

Overview
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.
Telecommunications Assistant
Hours: 11p-7a
Location: 5255 Loughboro Road, NW Washington, DC 20016
Pay rate: $22 per hour
Responsibilities
Serves as a customer service ambassador to all Sibley stakeholders (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley's Circle of Excellence.
Support the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning across the facility by operating all communications/answering service equipment.
  • Operate an electronic message center, sitting at a PC and keyboard for extended periods of time.
  • Answers and receives all incoming calls, referring callers to proper extension by reading a listing of telephone numbers.
  • Establish a productive rapport with families and visitors; initiates contact and determines customers' needs upon arrival to the unit.
  • Establish a productive rapport with families, visitors; initiates contact and determines customers' needs upon arrival to the unit.
  • Direct patient/family and physicians concerns to the appropriate person.
  • Provide routing information to callers as requested and in accordance with hospital policy by listening to the request.
  • Assist and maintain accurate lists for in-house in Medicall by writing or typing the information which is then given to the supervisor.
  • Maintain accurate list of on-call personnel by updating the on-call listing in writing. Contact the on-call personnel during off hours.
  • Visually and audibly monitors alarms such as CODE BLUE, CODE ORANGE, CODE PINK, CODE PURPLE, CODE STRONG, CODE RED, CODE 100, RAPID RESPONSE TEAM, CODE STORK, STROKE RESPONSE TEAM, CODE SILVER, and STAT PAGE (OB, Anesthesia, etc) and adheres to hospital and department policies and procedures relative to them. Monitoring also involves reaching above head level to turn alarms off.
  • Pages authorized personnel by speaking over the hospital "Public Address" system.
  • Answer the physicians' answering service calls and establishes reliable typed messages then transmits messages to clients by telephone, cell phone, or pager.
  • Contact Imaging techs (i.e. ECHO, MRI, Vascular, NUC Med, etc).
  • Maintain accurate and clear typed and written records of all transactions in hospital EHR.
  • Maintain the utmost confidentiality as it pertains to clients (patients, visitors, and staff) and physicians' answering service functions.
  • Verbally notifies Telecommunications Technician or Telephone Company of needed repairs after speaking with telephone system users.
  • Assistance with language equipment and remote controls.
  • Maintain language cart
  • Attend meetings as required.

Qualifications
High School graduate preferred or equivalent training and experience.
One year of experience as a hospital and /or answering service operator preferred.
  • Must be able to speak clearly distinctly and use good grammar.
  • Must be able to type 30 words per minute.
  • Displays good judgment and diplomacy in dealing with all clients.
  • Must be able to express oneself clearly verbally and in writing.
  • Provide excellence customer service to all stakeholders

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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