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Overnight Answering Service Operator Jobs (NOW HIRING)

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$15 - $18.75/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ...

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

Your work as an operator will make a real difference as you provide assistance to various clients ... Must be available to work rotating shifts to include overnight Essential Functions * Answer ...

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

Your work as an operator will make a real difference as you provide assistance to various clients ... Must be available to work rotating shifts to include overnight Essential Functions * Answer ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ...

Apello

Answering Service Agent (Bilingual)

UT · On-site

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ...

Apello

Answering Service Agent (Bilingual)

UT · On-site

$16.25 - $20.50/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ...

Answering Service Care

Billing Specialist

Margate, FL · On-site

$22/hr

... answering service to several thousand service companies nationwide, including doctors, lawyers, plumbers, electricians, and HVAC contractors, just to name a few. As a family-owned and operated ...

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Overnight Answering Service Operator information

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How much do overnight answering service operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for overnight answering service operator in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Overnight Answering Service Operator vs Customer Service Representative?

AspectOvernight Answering Service OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes call center trainingHigh school diploma or equivalent, customer service training
Work EnvironmentCall centers, remote or office-based, overnight shiftsRetail, call centers, office settings, day or evening shifts
Industry UsagePrimarily in healthcare, emergency, or business servicesRetail, tech, finance, and various industries

The Overnight Answering Service Operator focuses on handling calls during overnight hours, often in specialized industries like healthcare or emergency services, requiring specific call handling skills. Customer Service Representatives work across various industries, typically during daytime hours, providing broader customer support. While both roles involve communication skills and call handling, the Overnight Answering Service Operator specializes in overnight, often urgent, call management.

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The most popular types of Answering Service Operator jobs are:

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Overnight Answering Service Operator jobs near you
Infographic showing various Overnight Answering Service Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,059 per year, or $19.3 per hour.

Answering Service Agent (Bilingual)

UT • On-site, Remote

Apello
Telecommunications • 11 - 50 employees
Learn more about Apelloexternal

$15 - $18.75/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 25 days ago

Job description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities (after 90 days)

TELEPHONE OPERATOR RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time
Swing / Graveyard
Specific Hours Range Required:
SUNDAY - WEDNESDAY: 6pm - 2:30am, - and - Thursday: 11pm - 7am - Mountain Time
Weekend Day Required: SUNDAY
Requirements
LOCATION REQUIREMENTS:
Live in the following states:
Idaho
Iowa
Montana
Ohio
Utah
Texas
Virginia
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Telephone Operators are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Telephone Operators are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Must speak fluent Spanish and English
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must be able to train and work in either our Salt Lake City or Saint George UTAH offices for 90 days prior to working remotely. Food and lodging will not be provided.
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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