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Over Phone Interpreter Jobs in Raleigh, NC (NOW HIRING)

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Over Phone Interpreter information

See Raleigh, NC salary details

$23.3K

$62.2K

$101.6K

How much do over phone interpreter jobs pay per year?

As of Aug 13, 2026, the average yearly pay for over phone interpreter in Raleigh, NC is $62,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $67,100.00 per year, depending on experience, location, and employer.

What are typical challenges faced by over phone interpreters, and how can they be managed?

Over Phone Interpreters often encounter challenges such as interpreting in high-pressure or emotionally sensitive situations, dealing with varying call volumes, and managing complex cultural contexts without visual cues. To manage these, interpreters rely on training in active listening, clear articulation, and maintaining strict confidentiality at all times. Many employers provide ongoing support through team briefings, access to language resources, and opportunities for skill development. Success in this role comes from staying focused, taking regular breaks when needed, and seeking regular feedback to continually improve communication effectiveness.

What is an over phone interpreter?

An Over Phone Interpreter facilitates real-time communication between individuals who speak different languages via telephone. They listen to one party, interpret the message into the target language, and then relay the response back. This role is essential in various sectors, including healthcare, legal, and customer service, ensuring accurate and clear communication. Strong language proficiency, cultural awareness, and quick thinking are crucial for success in this role.

What does an over phone interpreter do?

An over phone interpreter facilitates communication between individuals who speak different languages by translating spoken words in real-time over the phone. They must listen carefully, accurately interpret messages, and often work in fast-paced environments, typically requiring strong language skills and sometimes certification. The role involves maintaining confidentiality and professionalism during calls.

What are the key skills and qualifications needed to thrive as an over phone interpreter?

To thrive as an Over Phone Interpreter, you need fluency in at least two languages, strong listening skills, and a thorough understanding of cultural nuances, often supported by a diploma in interpretation or language studies. Familiarity with telecommunication platforms, call center software, and industry certifications such as CCHI or ATA is beneficial. Outstanding soft skills include active listening, empathy, adaptability, and the ability to remain calm under pressure. These skills are crucial for delivering accurate, confidential, and effective language support in real time across diverse scenarios.

What are the most commonly searched types of Over Phone Interpreter jobs in Raleigh, NC?

The most popular types of Over Phone Interpreter jobs in Raleigh, NC are:

What are popular job titles related to Over Phone Interpreter jobs in Raleigh, NC?

For Over Phone Interpreter jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Over Phone Interpreter jobs in Raleigh, NC look for?

The top searched job categories for Over Phone Interpreter jobs in Raleigh, NC are:

Over Phone Interpreter jobs near you
Infographic showing various Over Phone Interpreter job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $62,233 per year, or $29.9 per hour.

Maymay Over the Phone Interpreter

Global Impact Group LLC

Raleigh, NC • Remote

$28 - $35/hr

Full-time

Posted 13 days ago

Job description

Benefits:
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language support in more than 80 spoken and signed languages for USCIS and other federal agencies.
We are seeking Maymay Over-the-Phone Interpreters (OPI) to support our USCIS contract. Maymay dialects, is southern Somalia language spoken primarily in Somalia and among diaspora communities, and is often required in asylum, refugee, and immigration proceedings.
Responsibilities
  • Provide real-time Maymay ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
  • Interpret accurately, impartially, and with cultural sensitivity in immigration and legal contexts.
  • Maintain strict confidentiality and comply with USCIS/DHS interpreter standards.
  • Handle both scheduled assignments and urgent/surge calls.
  • Participate in training, compliance refreshers, and quality assurance reviews.
Qualifications
  • Native or near-native fluency in Maymay and English.
  • 2+ years of professional interpreting experience (immigration, asylum, community, medical, or government preferred).
  • Strong understanding of interpreter ethics, confidentiality, and neutrality.
  • Excellent telephone communication skills; ability to remain accurate under pressure.
  • Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
  • Competitive pay: $28–35/hour (rare-language premium).
  • Remote work using secure USCIS-approved platforms.
  • Paid training and professional development.
  • Steady workload under a federal contract.
  • Opportunities for advancement in quality assurance or linguist leadership.
How to Apply
Submit:
  1. Resume / CV highlighting Maymay interpreting experience 
  2. Certifications (community, medical, court, or NGO interpreting credentials preferred).
  3. Availability for full-time or contractor roles.
 Apply at: careers@globallanguagesystem.com
Subject line: Maymay OPI Interpreter Application – USCIS Contract

This is a remote position.