Outreach Program Coordinator Jobs in Oregon (NOW HIRING)

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Opportunity Awaits, Apply Today! Central Oregon Marketplace Outreach and Education Coordinator - External Limited Duration 12 months OR Internal Rotational opportunity with prior manager approval.

The purpose of the Marketplace Outreach and Education Coordinator is to use their diverse and comprehensive insurance knowledge to analyze and resolve issues as they pertain to individual members of the insurance buying public, providing education/information to enable them to protect their rights. This position gathers facts, assesses the problem, and proposes a resolution. The coordinator will work within an assigned region to identify gaps regarding populations that are underserved and are experiencing health inequities. Outreach will include working with existing community engagement efforts and organizations aimed to ensure that systemically marginalized communities are given quality information to make an informed decision about health coverage options.

The Outreach and Education Coordinator is also responsible for providing training and support to Community Partners and Agents around the state who wish to assist in reaching out to and enrolling Oregonians into insurance programs. These partners include Grantees, Agents, Application Assisters, volunteer community organizations, medical providers and other stakeholders. This position supports outreach and education in Crook, Deschutes, Grant, Harney, Jefferson, Lake, Malheur, and Wheeler counties. The central worksite will be in Salem. If you reside in one of the preferred counties, an alternate worksite may be used. After the initial training period and when not in the field conducting outreach, the majority of work may be performed remotely.

For a full review of the position description, which describes the job duties of this position please click here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

What We Are Looking For
Minimum Qualifications: These qualifications must be visible in your application for consideration.
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program
OR;
Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.

A valid license and satisfactory driving record, as travel and use of state vehicles are active functions of the position.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

Extensive knowledge of insurance laws, regulations, products, and policies, including Oregon Health Insurance Marketplace programs and requirements.

Proven experience in developing and delivering training, presentations, and community outreach to individuals and groups with diverse backgrounds and levels of understanding.

Demonstrated ability in communicating complex insurance information clearly and effectively and adapting communication strategies to diverse audiences and circumstances.

Demonstrated skill in applying tact, diplomacy, sound judgment, and impartiality when addressing controversial, sensitive, or high-stress situations.

Strong background in insurance principles, practices, and technical concepts, with the ability to apply that knowledge to complex situations.

Proven capability in analyzing problems, evaluating options, and developing practical solutions using sound judgment and available information.

Track record of developing, recommending, implementing, and evaluating effective plans, including monitoring progress and adjusting strategies as needed.

Collaboration skills and proven experience in building productive relationships with internal partners, external stakeholders, community organizations, and diverse populations.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, cover letter, and answer all supplemental questions.

• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.
• Applicants who fail to upload resume and cover letter will not be considered. Your cover letter should describe how you meet the desired attributes for this position; your cover letter should be a maximum of three pages in PDF format.
  

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under "My Applications" and complete them.
• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!
• This position is a full-time, permanent, SEIU represented PA2 position. This position can be based in Salem, Oregon, or hybrid or in one of the regions counties: Crook, Deschutes, Grant, Harney, Jefferson, Lake, Malheur and Wheeler. There are times that the work may need to be conducted at a state office building in Salem. This position does require the applicant to live in Oregon as they will be providing outreach, training and support in Central Oregon. Preference may be given to candidates who live in one of the following counties: Crook, Deschutes, Grant, Harney, Jefferson, Lake, Malheur or Wheeler.
• Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions. Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter, Tracy Blach at: Tracy.Blach@oha.oregon.gov | 503-509-5513.

Benefits of Joining Our Team

We offer a workplace that balances productivity with enjoyment;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with and learn from a team of bright individuals. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authorityis the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
• OHA does not offer visa sponsorships. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.