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Outreach Program Assistant Jobs in Oregon (NOW HIRING)

OUTSIDE IN

Bilingual Outreach & Enrollment Specialist

Portland, OR · On-site

$25.16 - $27.77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Become a certified OHP Application Assister within one (1) month of hire. * Assist qualified ... Experience working with OHP, SNAP, or other public assistance programs * Experience working well ...

CLEAResult

Senior Market Outreach Specialist

OR · On-site +1

$62K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, candidates will be part of a program delivery team responsible for designing and ... * Assist in the coordination of training activities, including reaching out to potential ...

Outside In

Bilingual Outreach & Enrollment Specialist

Portland, OR · On-site

$25.16 - $27.77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Become a certified OHP Application Assister within one (1) month of hire. * Assist qualified ... Experience working with OHP, SNAP, or other public assistance programs * Experience working well ...

IRCO

Workforce Development Sector Manager

Portland, OR · On-site

$74K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... program coordinators and/or assistant managers. Key responsibilities include program budgeting, monitoring, planning, implementing; community outreach; program development and maintenance; and ...

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Outreach Program Assistant information

What is the difference between Outreach Program Assistant vs Community Outreach Coordinator?

AspectOutreach Program AssistantCommunity Outreach Coordinator
CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree in communications, social sciences, or related field
Work EnvironmentNonprofit organizations, educational institutions, community centersNonprofits, government agencies, community organizations
Employer & Industry UsageEntry-level support role assisting outreach activitiesLeadership role overseeing outreach programs and strategies

The Outreach Program Assistant typically supports outreach efforts through administrative tasks and event coordination, while the Community Outreach Coordinator manages and develops outreach strategies to engage communities. Both roles are vital in community engagement but differ in responsibility level and scope.

How does an Outreach Program Assistant typically collaborate with community partners and internal teams?

Outreach Program Assistants regularly coordinate with community organizations, schools, and local agencies to schedule events, share resources, and promote program initiatives. Internally, they often work alongside program managers, communications staff, and volunteers to ensure smooth execution of outreach activities. Effective communication and teamwork are essential, as the role requires balancing administrative duties with on-the-ground engagement. Building strong relationships with both external partners and colleagues is key to the program’s success, and provides valuable networking opportunities for career growth.

What does an Outreach Program Assistant do?

An Outreach Program Assistant supports the planning, coordination, and implementation of outreach programs and events. They help connect the organization to the community by organizing activities, communicating with participants, and assisting with program logistics. Their role often involves administrative tasks, promoting events, and ensuring smooth operation of outreach initiatives. This position is essential for increasing public awareness and participation in the organization's programs.

What are the key skills and qualifications needed to thrive as an Outreach Program Assistant, and why are they important?

To thrive as an Outreach Program Assistant, you need strong organizational skills, attention to detail, and experience in community engagement, often supported by a bachelor's degree in a related field. Familiarity with CRM databases, event management software, and Microsoft Office Suite is typically required. Excellent interpersonal communication, teamwork, and cultural sensitivity are the soft skills that help you build effective relationships with diverse communities. These skills are vital for efficiently coordinating outreach activities and ensuring successful program delivery.

What are the most commonly searched types of Outreach Program jobs in Oregon?

The most popular types of Outreach Program jobs in Oregon are:

What cities in Oregon are hiring for Outreach Program Assistant jobs?

Cities in Oregon with the most Outreach Program Assistant job openings:

Outreach Program Assistant jobs near you

Bilingual Outreach & Enrollment Specialist

OUTSIDE IN

Portland, OR • On-site

$25.16 - $27.77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

The Bilingual Outreach & Enrollment Specialist is an essential member of the multi-disciplinary medical teams of Outside In, a federally qualified health center (FQHC) that serves a diverse population of clients including, but not limited to, those who are low-income, marginalized, or experiencing homelessness. This position will work primarily at our Downtown and East county Primary Care Clinics, screening clients for Medicaid eligibility, providing application assistance to enrollees of the Oregon Health Plan (OHP), maintaining quality control of submitted applications and change requests, and connecting clients with medical care at Outside In or in the community. The Bilingual Outreach & Enrollment Specialist will also support outreach efforts in the community when scheduling allows.
Essential Duties
  • Engage as a member of a patient-centered, primary care, medical team.
  • Provide trauma-informed and culturally appropriate reception to all clients.
  • Maintain an environment conducive to patient comfort, safety, and confidentiality.
  • Become a certified OHP Application Assister within one (1) month of hire.
  • Assist qualified clients applying for and navigating health insurance benefits through the Oregon Health Plan or Marketplace via phone, video, or in-person at clinic sites or in the community
  • Submit applications, renewals, change requests, and verifying documents and ensure their successful processing by keeping up to date on state workflow changes
  • Maintain accuracy of the Database and EHR system (when applicable)
  • Assist in updating documents, workflows, forms, and eligibility guidelines in training documents and internal organization folders, and help educate staff of changes.
  • Record and communicate insurance information or changes to Billing Dept. or other relevant clinic personnel via Epic (EHR) and possibly schedule appointments for new patients.
  • Conduct Outreach to uninsured patients and help established patients maintain enrollment to increase clinic volume and revenue
  • Work collaboratively with a small team, sharing tasks, workstations, clients
  • Represent Outside In at relevant collaborative meetings when needed, and all required trainings held by the Oregon Health Authority.
  • Answer phone calls and respond to messages via phone, Microsoft Teams, Epic or Outlook email in a professional and timely manner.
  • Provide referrals for clients to various community agencies, Marketplace navigators, other resources

Knowledge
  • EHR systems, Epic or Centricity preferred
  • Microsoft Office Suite (Outlook, Teams, Sharepoint)
  • Windows Server
  • Medical office or medical terminology background preferred

Skills
  • Bilingual English and Spanish
  • Ability to multi-task & prioritize tasks from multiple sources
  • Ability to deescalate situations quickly and calmly
  • Familiarity with trauma-informed care and harm reduction approaches
  • Excellent communication and motivational interviewing skills
  • Creative and Diligent Problem Solver
  • Strong attention to detail
  • Ability to work respectfully with people from diverse ethnic, cultural and socioeconomic backgrounds.
  • Strong professional boundaries with clients and staff.
Education and Experience
  • Experience working with clients from low-income, immigrant, or marginalized communities
  • Experience working in a high-volume clinical setting or social services agency
  • Experience working with OHP, SNAP, or other public assistance programs
  • Experience working well within a team
  • Outreach experience preferred

Working Conditions
Works in typical office environment with moderate noise when onsite
Physical Requirements
Regularly requires sitting, walking, standing, talking, hearing, and seeing. Occasionally required to stoop and lift up to 10 pounds.
Benefits at Outside In: Benefits include generous paid time off (starting at 18 days plus 13 holidays), employer-paid medical, dental, and vision coverage, and a 403(b) retirement plan with employer contributions. Employees also receive an employer-provided HRA, FSA options, fully paid life and disability insurance, an employee assistance program for their household, and pre-tax commuter benefits. Employees are eligible for a sabbatical after 5 years of service, with additional sabbaticals every 3 years thereafter. This role is eligible for Public Service Loan Forgiveness (PSLF).

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