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Outpatient Manager Jobs in Indiana (NOW HIRING)

OIH Physical Therapy, OUTPATIENT Shift Details : Full-time, Monday-Friday, eight hour clinic days ... Patient populations may include, but not be limited to, non-operative management and post-operative ...

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Outpatient Manager information

What is the difference between Outpatient Manager vs Outpatient Coordinator?

AspectOutpatient ManagerOutpatient Coordinator
CredentialsTypically requires a bachelor’s degree in healthcare administration, nursing, or related field; certifications like Certified Medical Manager (CMM) are commonOften requires a high school diploma or associate degree; some roles prefer healthcare-related certifications
Work EnvironmentOversees outpatient clinics, manages staff, and ensures operational efficiencyAssists in patient scheduling, coordinates care, and supports clinic operations
Employer & Industry UsageHospitals, outpatient clinics, healthcare systemsOutpatient clinics, physician practices, healthcare facilities

The Outpatient Manager focuses on overseeing clinic operations and staff management, requiring more advanced credentials. The Outpatient Coordinator handles patient flow and support tasks, often with less formal education. Both roles are essential in outpatient healthcare settings but differ in responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as an outpatient manager, and why are they important?

To thrive as an Outpatient Manager, you need strong organizational abilities, healthcare management experience, and typically a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, healthcare compliance regulations, and scheduling software is essential. Leadership, effective communication, and problem-solving skills help ensure smooth clinic operations and support staff development. These competencies are crucial for maintaining high-quality patient care, regulatory compliance, and efficient outpatient services.

What is an outpatient manager?

Outpatient Managers are healthcare professionals responsible for overseeing the daily operations of outpatient clinics or departments. They coordinate staff, manage budgets, ensure compliance with healthcare regulations, and strive to provide high-quality patient care. Outpatient Managers often work closely with physicians, nurses, and administrative staff to optimize workflow and patient satisfaction. Their leadership helps maintain efficient clinic operations and supports the delivery of effective healthcare services.

What are some common challenges faced by outpatient managers and how can they be addressed?

Outpatient Managers often face challenges such as balancing staff schedules with patient volumes, ensuring compliance with healthcare regulations, and maintaining high-quality patient care in a fast-paced environment. Effective solutions include implementing strong communication channels, utilizing scheduling software, and fostering a collaborative team culture. Staying updated on regulatory changes and providing ongoing staff training also help maintain compliance and service quality.

What qualifications do you need to be an outpatient manager?

To become an outpatient manager, candidates typically need a bachelor's degree in healthcare administration, nursing, or a related field, with many roles preferring a master's degree such as an MBA or MHA. Relevant experience in healthcare settings, strong leadership skills, and knowledge of healthcare regulations and electronic health record systems are also important qualifications.
What are the most commonly searched types of Outpatient jobs in Indiana? The most popular types of Outpatient jobs in Indiana are:
Infographic showing various Outpatient Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Director of Outpatient Services - Addiction Recovery

Summit BHC

Jeffersonville, IN • On-site

Full-time

Posted 11 days ago


Job description

Director of Outpatient Services - Addiction Recovery | Wooded Glen Recovery Center | Jeffersonville, Indiana
About the Job:
PURPOSE STATEMENT:
The Director of Outpatient Services is responsible for the management and oversight of the day-to-day operations of the outpatient department, planning, implementation, and evaluation of clinical care systems and for client health outcomes attributable to clinical practice. Provides direct supervision to clinical staff and indirect guidance to other staff regarding clinical programming and treatment expectations to ensure effective & safe therapeutic practices are being provided. Leads all aspects of the outpatient counseling/social work programs including Psychosocial Assessments, conducting groups, facilitating family therapies, and developing, implementing, and reviewing Treatment Plans. Oversees all outpatient clinical programs, monitoring the multidisciplinary treatment team process, monitoring discharge planning, and community resource referral.
Roles and Responsibilities:
EDUCATION/EXPERIENCE REQUIREMENTS:
  • Master's Degree from an accredited school in clinical, psychology or social service related field required.
  • Three or more years' experience working in substance use disorder treatment (either inpatient or outpatient level of care) with individuals with substance use disorders and/or treatment of individuals with co-occurring substance use and psychiatric disorders required, unless otherwise specified by state requirements.
  • One or more years' experience working in settings that provide PHP/IOP/OP for individuals with substance use disorders and/or treatment of individuals with co-occurring substance use and psychiatric disorders preferred.
  • Skills in therapy and assessment, considerable knowledge of social work principles and practice, social health and welfare programs and laws governing eligibility for these programs; regulatory standards.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • State issued licensure required, with a strong preference for licensure status allowing for independent practice and supervision of other entry level clinicians.

SUPERVISORY REQUIREMENTS:
Two or more years' supervisory/management experience required, preferably in social/clinical services, with strong preference for Supervisory clinical licensure or eligibility to obtain supervisor licensure within 90 days of hire.
ESSENTIAL FUNCTIONS:
  • Plans. develops and implements evidence-based quality programming including all clinical program schedules, as part of the therapeutic environment. Reviews the progress, quality, and effectiveness of all outpatient clinical programs.
  • Identifies and prioritizes issues of importance, including those priority issues as set by leadership. Collaborates with department leaders and corporate leaders, as needed.
  • Communicates instructions, expectations, and timelines clearly and concisely.
  • Provides support and instruction as needed to direct care staff to ensure they adequately understand the treatment program and service delivery expectations to clients based on the clients' individual treatment plans and clinical needs.
  • Ensures that all outpatient clinical programming, staffing, operations, and documentation is in accordance with regulatory agencies and standards of care. Ensures that all programming is clinically relevant and appropriate to client needs.
  • Establishes methods for evaluating clinical care practices, formulates plans for new programs and changes to existing programs, and initiates and/or utilizes studies and research applicable to the development of clinical services.
  • Serves as Chief Health Care Disparity Officer - Outpatient responsible for identifying and analyzing health care disparities for the populations served in Outpatient by the organization and leading activities to reduce those disparities, in coordination with the facility's Quality Assurance/Performance Improvement Committee (QAPI) and with the oversite by the Medical Executive Committee (MEC) and Governing Board.
  • Leads a team of highly engaged members through hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.
  • Maintains productivity levels that are aligned with client census, curtailing unnecessary overtime and/or excessive staff work hours.
  • Manages staff scheduling and maintains an updated plan for contingency staffing.
  • Maintains accountability expectations for self and staff in all areas of job performance.
  • Engages staff in quality and safety basics to ensure sustained, measurable compliance.
  • Identifies staff educational needs and ensures they are addressed with education programs that are attended by staff.
  • Holds staff accountable for non-compliance and client safety concerns, as well as attendance, following policies, behavior, and adherence to code of conduct.
  • Provides clinical consultation, oversight of case planning and care coordination.
  • Ensures all clinical staff conduct group, individual, family and collateral contacts and document all contacts in the medical record.
  • Monitors and reviews discharge plans and after-care for clients by the clinical staff. Ensures that they are arranged and appropriate.
  • Reviews and audits charts for documentation - both quality and completeness. Reviews caseloads regularly to ensure appropriate utilization of services.
  • Directs and oversees program operations, to include independent decision making for program requiring clinical expertise.
  • Coordinates with marketing to develop and implement Community Relations and Referral Development Program for the facility. Offers suggestions to promote a positive, professional image, which helps to define an appropriately broad niche in the general and Behavioral Health Care marketplace.
  • May be required to provide onsite coverage for other programs when needed, develops, and executes new programs according to market needs and may provide training, case consultation, and Administrator on Call coverage during and after program hours as needed.
  • Performs Leadership Rounds as assigned to include observation and immediate identification of environment of care, safety, and infection control concerns, as well as real time education of new facility processes.
  • Maintains an awareness of community and market-related activities which includes knowledge of the activities of other providers, needs of local payors and the political climate related to mental health.
  • Responsible for a limited caseload as needed.
  • Schedule and facilitate regularly occurring treatment team meetings.
  • Provides individual and group supervision to clinicians.
  • Plans, directs, controls, implements, evaluates, monitors and forecasts budgets and costs to achieve financial objectives; performance improvement and risk monitoring
  • Communicates and explains new directives, policies or procedures to managers; for major changes meets with staff to explain changes, answer questions and maintain morale.

We seek talent, qualified employees regardless of race, gender/sex, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, veteran status, or any other protected classification under state or federal law. We are proud to be an Equal Opportunity Employer.
**Veterans and military spouses are highly encouraged to apply. SummitBHC is dedicated to serving veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served**
We're excited to offer you the option to receive important updates and notifications via text messages throughout the application process. By opting in, you'll stay informed about interview invitations, application status updates, and other relevant communication.
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Why Wooded Glen Recovery Center?Wooded Glen Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Wooded Glen Recovery Center is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

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