... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
Quick apply
... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
Electrician
CA$45.50/hr
CMMS (Computerized Maintenance Management System) knowledge would be an asset * Adherence with ... outlets and foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery ...
Quick apply
Electrician
CA$45.50/hr
CMMS (Computerized Maintenance Management System) knowledge would be an asset * Adherence with ... outlets and foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery ...
Managing a territory of Convenience & Gas outlets, with the possibility of expanding to other retailers such as grocery, The Beer Store & LCBO accounts to drive sales and execution for the Carlsberg ...
New
Managing a territory of Convenience & Gas outlets, with the possibility of expanding to other retailers such as grocery, The Beer Store & LCBO accounts to drive sales and execution for the Carlsberg ...
New
Outlet Manager information
What is an outlet manager?
An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.
What are the key skills and qualifications needed to thrive as an outlet manager?
To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.
What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?
As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.
What is the difference between Outlet Manager vs Store Supervisor?
| Aspect | Outlet Manager | Store Supervisor |
|---|---|---|
| Responsibilities | Oversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met. | Supervises daily store activities, manages staff schedules, and ensures customer satisfaction. |
| Credentials | Experience in retail or hospitality, leadership skills, sometimes relevant certifications. | Experience in retail, good communication skills, often on-the-job training. |
| Work Environment | Typically in hospitality outlets, restaurants, or retail stores with a focus on customer experience. | Retail stores, supermarkets, or specialty shops, focusing on sales and customer service. |
While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.
What cities near Cornwall, ON are hiring for Outlet Manager jobs?
Cities near Cornwall, ON with the most Outlet Manager job openings:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 16 days ago
Job description
Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals for a range of mid-senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align.
Key Responsibilities- Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets
- Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
- Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
- Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
- Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including OHS requirements and incident reporting
- Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
- Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
- Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
- Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
- Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment
Requirements
- Diploma or bachelor's degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
- 5-12+ years of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations)
- Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments
- Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
- Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, scheduling/labour management platforms, and advanced Excel)
- Working knowledge of Canadian employment practices and health and safety expectations (including OHS compliance; requirements may vary by province)
- Strong communication skills in English; French is an advantage for roles in Quebec and bilingual environments
- Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development