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Outlet Manager Jobs in Boston, MA (NOW HIRING)

Village Tavern

Assistant General Manager

Salem, MA · On-site

$75K - $85K/yr

DESCRIPTION Village Tavern is looking for an experienced Assistant Restaurant Manager. The the AGM ... Escalates issues to appropriate outlet. * Responsible for schedule and submits payroll for all ...

Village Tavern

Bar Manager

Salem, MA · On-site

Manage all Beverage Outlet operations * Ordering all liquor * Ensure compliance of Steps of Service for the bartenders * Manage guest queries in a timely and efficient manner * Assist team in the ...

Jimmy Choo

Store Manager

Wrentham, MA

Store Manager - Wrentham Outlet - The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of ...

Jimmy Choo

Store Manager

Wrentham, MA · On-site

Store Manager - Wrentham Outlet The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race ...

HHM Hotels

Food & Beverage Supervisor

Cambridge, MA · On-site

$24/hr

Potential Career Path Food and Beverage Manager - Food and Beverage Director Essential Job ... Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring ...

Express

Associate Manager

Somerville, MA · On-site

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the ... Manage and delegate workload and ensure execution of plans and strategies across the store.

Express & Bonobos

Associate Manager

Somerville, MA

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the ... The Associate Manager supports the store manager in managing store operations, recruiting ...

Express

Associate Manager

Somerville, MA · On-site

$21.20 - $31.25/hr

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the ... The Associate Manager supports the store manager in managing store operations, recruiting ...

Dockside Pub

Bar Manager

Swampscott, MA · On-site

Manage all Beverage Outlet operations * Ordering all liquor * Ensure compliance of Steps of Service for the bartenders * Manage guest queries in a timely and efficient manner * Assist team in the ...

Dockside Pub

Bar Manager

Swampscott, MA · On-site

Manage all Beverage Outlet operations * Ordering all liquor * Ensure compliance of Steps of Service for the bartenders * Manage guest queries in a timely and efficient manner * Assist team in the ...

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All JobsOutlet JobsOutlet Manager JobsOutlet Manager Jobs in Boston, MA

Outlet Manager information

See Boston, MA salary details

$12

$24

$40

How much do outlet manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for outlet manager in Boston, MA is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $28.56 per hour, depending on experience, location, and employer.

What is an outlet manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outlet manager?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.

What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

What cities near Boston, MA are hiring for Outlet Manager jobs?

Cities near Boston, MA with the most Outlet Manager job openings:

Outlet Manager jobs near you
Infographic showing various Outlet Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $50,385 per year, or $24.2 per hour.

Assistant General Manager

Village Tavern

Salem, MA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

DESCRIPTION
Village Tavern is looking for an experienced Assistant Restaurant Manager. The the AGM delivers revenues and profits by developing, marketing, financing, and providing appealing restaurant service; managing staff, and of course touching every table.
Job Duties:
  • Achieves restaurant operational objectives through estimating front of house food and beverage needs, requisitioning or purchasing supplies, beverages, and equipment.
  • Analyzes financial information such as sales and costs, and monitors budget to ensure efficient operation and expenditures stay within budget limitations.
  • Takes action to correct any deviations from the budget.
  • Supervises inventories, and estimates food and beverage costs.
  • Accomplishes employee relations objectives by selecting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Escalates issues to appropriate outlet.
  • Responsible for schedule and submits payroll for all front of house staff.
  • Documents, investigates and resolves employee and guest incidents including guest complaints and directs escalated issues to the appropriate outlet.
  • Inspects dining room, and storage areas to ensure that health and safety regulations are adhered to at all times.
  • Supervises cleaning and maintenance of equipment, and arranges for repairs, contracts, and other services.
  • Collaborates as needed to plan restaurant activities, special events, share information, etc.

Benefits:
  • Clear path to advancement opportunities. We love employees who grow with us!
  • Fun, friendly work environment. Enjoying work is part of our brand!
  • Meal program
  • Health - vision and dental package
  • Paid Vacations
  • Flexible schedule
  • 401K

REQUIREMENTS
  • 1-2 years minimum experience as a Restaurant Manager
  • Food cost, Inventory control, menu design experience and labor control
  • Bilingual is a plus
  • Budgeting and payroll cost experience is considered an asset
  • TEAMWORK and a GREAT attitude are required!
  • Must have flexible availability - Weekends & Holidays required
  • Ability to keep work area clean, organized and to code
  • Previous high volume experience preferred

Apply