Outlet Manager Jobs in Springfield, MA (NOW HIRING)

Job Title
Retail Outlet Sales Associate

Job Overview

Looking to launch a career in sales or take your retail experience to the next level? Join Bob's Discount Furniture as a Retail Outlet Sales Associate and help customers discover incredible home furnishing solutions at unbeatable outlet prices. Whether full-time or part-time, this role is built for people who love engaging with others and want to create positive, memorable shopping experiences. You'll work in a fast-paced, fun showroom where honesty, teamwork, and customer focus are the foundation of everything we do.

This position requires flexible availability to work a retail schedule.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by interpersonal skills, a passion for service, and a desire to help people create comfortable homes at great prices. If you're outgoing, dependable, and enjoy a consultative approach to selling, this opportunity is for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Customer engagement and service excellence

• Communication and active listening

• Sales confidence with a consultative approach

• Organization and time management

• Dependability and initiative

• Teamwork and collaboration

Preferred Competencies & Skills

• Previous retail or customer service experience

• Bilingual skills

• Basic computer proficiency

• Prior commission-based sales experience

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Hourly pay plus commission-get rewarded for your performance

• National Medical, Dental, and Vision insurance

• Paid Time Off: Vacation, Sick Days, Holidays, and your Birthday

• 401(k) Profit Sharing Plan with a generous company match

• Pet Insurance and employer-paid Life Insurance

• Bob's Helping Hand & Bail Out financial assistance programs

• On-demand learning, training programs, and internal growth opportunities

• Employee Discount starting on Day 1

• Hourly pay plus uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

• Energetic, self-motivated, and customer-focused

• Flexibility to work retail hours

• Must be at least 18 years old to be considered for employment with Bob's

Physical Demands

• Ability to stand and walk for extended periods

• Ability to move throughout the showroom and interact with customers

• Ability to lift and carry up to 25 lbs. unassisted; up to 50 lbs. with assistance

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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