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Outlet Manager Jobs in Ohio (NOW HIRING)

Restaurant Support Manager GV Destinations is hiring a full-time Restaurant Support Manager to help ... Support daily restaurant operations across outlets. * Direct and support service staff to ensure a ...

At Boot Factory Outlet, we pride ourselves on delivering exceptional customer service and helping ... Position Overview As a Key Holder, you will serve as a vital member of our management support team.

Restaurant GM - Multi Outlet

Cincinnati, OH · On-site

$51K - $71K/yr

Responsible for staff morale through quality supervision and training; train all assigned outlet(s ... Coordinate with Beverage Manager to ensure effective beverage operations. * Conduct inspections to ...

Restaurant GM - Multi Outlet

Cincinnati, OH · On-site

$51K - $71K/yr

Responsible for staff morale through quality supervision and training; train all assigned outlet(s ... Coordinate with Beverage Manager to ensure effective beverage operations. * Conduct inspections to ...

Showing results 41-60

Outlet Manager information

See Ohio salary details

$10

$21

$35

How much do outlet manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for outlet manager in Ohio is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $24.90 per hour, depending on experience, location, and employer.

What is an outlet manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outlet manager?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.

What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

What cities in Ohio are hiring for Outlet Manager jobs?

Cities in Ohio with the most Outlet Manager job openings:

Infographic showing various Outlet Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,959 per year, or $21.1 per hour.

Restaurant Support Manager

Canton, OH

Gervasi Vineyard
Traveler Accommodation • 51 - 200 employees

$52K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Gervasi Vineyard rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Restaurant Support Manager

GV Destinations is hiring a full-time Restaurant Support Manager to help lead restaurant operations, support service teams, and deliver an exceptional guest experience. This is a hands-on leadership role for someone who enjoys hospitality, thrives in a fast-paced environment, and can balance guest service, team support, and daily operational needs.

Position Summary

The Restaurant Support Manager supports the overall success of GV Destinations restaurants by assisting with daily operations, leading shifts and events, supporting Outlet Managers, and helping maintain high standards for service, cleanliness, staffing, training, food quality, and profitability.

  • Lead restaurant shifts and events from start to finish based on business needs.
  • Support daily restaurant operations across outlets.
  • Direct and support service staff to ensure a smooth guest experience.
  • Assist with scheduling, training, onboarding, coaching, and team development.
  • Help maintain accountability through clear communication and follow-up.
  • Oversee setup and teardown of restaurant and event spaces.
  • Inspect service areas, equipment, and guest spaces for cleanliness and readiness.
  • Coordinate food service timing with Chefs, Managers, Event Coordinators, and team members.
  • Support inventory, ordering, reservations, POS, delivery, and electronic platform processes.
  • Assist with cash accountability, bar tracking, final bill review, and end-of-day procedures.
  • Contribute ideas that improve service, operations, menus, beverages, and the guest experience.

Schedule Requirements

  • Full-time, year-round position.
  • 40+ hours per week; typical 5-day workweek.
  • Shifts vary based on business needs, restaurant operations, and events.
  • Two days off may not be consecutive.
  • Must be available nights, weekends, holidays, and during seasonal business demands.

Qualifications

The ideal candidate is a professional, service-minded leader who can stay organized, communicate clearly, and support both guests and team members in a busy hospitality environment.

  • Must be at least 21 years of age.
  • Previous restaurant, hospitality, food and beverage, event, or leadership experience preferred.
  • Strong communication and guest service skills.
  • Ability to lead with professionalism, positivity, fairness, and accountability.
  • Excellent attention to detail, organization, and multitasking skills.
  • Ability to resolve guest concerns calmly and professionally.
  • Comfortable using restaurant systems, reservation platforms, inventory tools, POS processes, and business technology.
  • Ability to work in a variety of environments and weather conditions.
  • Ability to move throughout crowded spaces and multi-floor areas, including stairs.
  • Must follow all State, Federal, and company liquor regulations related to serving alcoholic beverages.

Pay & Benefits

  • $52,000-$55,000 per year, based on experience.
  • Medical, dental, and vision insurance opportunities.
  • Employer-paid life insurance.
  • 401(k) company match.
  • Short-term and long-term disability coverage.
  • Parental leave.
  • Paid holidays and additional PTO for full-time team members.
  • GV Perx, including discounts on meals and merchandise.
  • Training, career advancement, and wage growth opportunities.

About GV Destinations

GV Destinations is committed to delivering a world-class hospitality experience where people can connect, celebrate, dine, relax, and create lasting memories. Our team is passionate about excellence, quality, service, and creating welcoming environments for every guest.

Apply Today

If you are a hands-on hospitality leader who enjoys supporting teams, creating great guest experiences, and keeping restaurant operations running smoothly, we encourage you to apply today.

At Gervasi Vineyard Resort & Spa, our mission is to provide a memorable experience at our winery resort for travelers, diners, and wine lovers on our beautiful 55-acre estate in Canton, Ohio. We are a destination and offer several luxury accommodation options for guests seeking a unique experience. Stay in our Tuscan-inspired Villas, our boutique inn, The Casa, and our restored Farmhouse from the early 1800s. Indulge in a high-end luxurious treatment at our new Spa, which is available for overnight guests as well as the public.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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