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Outlet Manager Jobs in Ohio (NOW HIRING)

Heihotels

Outlet Busser

Cincinnati, OH · On-site

$13.91/hr

No Overview Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Essential Duties and Responsibilities

HEI Hotels and Resorts

Outlet Busser

Cincinnati, OH · On-site

$13.91/hr

No Overview Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Essential Duties and Responsibilities

6H Management LLC

Laundry Attendant

Cincinnati, OH

$13.25 - $16/hr

Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met * Assist in the implementation of special projects

Grocery Outlet

Store Manager

Columbus, OH

$90K - $140K/yr

Grocery Outlet is one of the fastest growing discount grocery chains in America. We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to lead ...

6H Management LLC

Barista

Cincinnati, OH

$15 - $17/hr

Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc., to ensure all needs of the outlet are met * Be available to fill in as needed to ensure the ...

Grocery Outlet

Store Manager

Cleveland, OH · On-site

$90K - $140K/yr

Grocery Outlet is one of the fastest growing discount grocery chains in America. We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to lead ...

6H Management LLC

Part-time Host/Hostess

Cleveland, OH

$16/hr

Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met * Maintain a high level of cleanliness, sanitation ...

Savour Hospitality

Outlets Supervisor

Cleveland, OH · On-site

$24/hr

Inspect and manage the standard of grooming and attire of staff. Ensure uniforms and personal ... * Assist Outlets management in training, evaluating, and coaching employees * Serve as a role ...

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Outlet Manager information

See Ohio salary details

$10

$21

$35

How much do outlet manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for outlet manager in Ohio is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $24.90 per hour, depending on experience, location, and employer.

What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is an outlet manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

What are the key skills and qualifications needed to thrive as an outlet manager?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.
What cities in Ohio are hiring for Outlet Manager jobs? Cities in Ohio with the most Outlet Manager job openings:
Outlet Manager jobs near you
Infographic showing various Outlet Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,959 per year, or $21.1 per hour.

Outlet Assistant Store Manager at Tri-County

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Cincinnati, OH • On-site

$19/hr

Full-time

Posted 21 days ago

Job description

Summary of Position

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Outlet Assistant Store Manager (ASM) supports the Outlet Manager in leading daily store operations, team performance, and customer experience. This role provides hands-on leadership across production and the sales floor, ensures operational standards are consistently met, and serves as the manager-on-duty in the absence of the Outlet Manager. The ASM plays a critical role in driving sales, production efficiency, team development and execution of Goodwill’s mission and brand standards.

Key Responsibilities

Store Operations & Execution

  • Partner with the Outlet Manager to oversee daily store operations, including opening and closing procedures
  • Execute administrative and clerical functions such as cash handling, banking preparation, ordering supplies, and operational reporting
  • Ensure efficient execution of production, pricing, inventory rotation, restocking, and sales floor readiness
  • Maintain a clean, organized, safe, and customer-ready store environment at all times

Customer Experience & Brand Standards

  • Model and reinforce exceptional customer service for customers and donors
  • Address and resolve customer complaints promptly and professionally, escalating as appropriate
  • Act as a brand ambassador, maintaining professional conduct and ensuring team adherence to Goodwill service standards

Team Leadership & Development

  • Supervise, coach, train, and support store associates, including Merchandise Processors, Sales Associates, Outlet Team Leaders, Temporary Workers, and Program participants
  • Support onboarding and ongoing training to ensure consistent execution of operational and service standards
  • Provide feedback and partner with store leadership and HR on performance management and corrective action when needed

Scheduling, Labor & Workforce Management

  • Maintain employee schedules & ensure appropriate coverage while meeting payroll targets
  • Manage time and attendance in HRIS and ensure accurate and timely payroll submission
  • Adjust staffing levels to align with production needs, peak shopping periods, and business demands

Production, Merchandising & Inventory

  • Ensure smooth and secure donation flow in compliance with safety, security, and operational standards
  • Monitor pricing practices and merchandise quality to ensure consistency and accuracy
  • Support visual merchandising standards and seasonal or promotional initiatives
  • Assist with identifying merchandise suitable for our e-commerce platform

Safety, Compliance & Communication

  • Maintain a safe work environment for employees and customers by enforcing safety and loss prevention standards
  • Ensure compliance with organizational policies, procedures, and applicable regulations
  • Maintain effective communication with store leadership, other locations, and support departments

Mission Support

  • Collaborate with Employment and Training programs to support Goodwill’s mission and community impact

Supervisory Responsibility

  • Direct supervisory responsibility for Outlet Team Leaders, Merchandise Processors, Sales Associates, Temporary workers, and Program participants

Required Skills & Qualifications

  • High school diploma or equivalent preferred
  • Five (5) years of Retail or equivalent experience preferred
  • Two (2) years of progressive retail leadership or supervisory experience preferred
  • Experience training, coaching, and developing associates
  • Proficiency in scheduling, payroll, and workforce management systems
  • Strong customer service, communication, and interpersonal skills
  • Basic math and computer proficiency
  • Ability to work a flexible schedule, including openings, closings, weekends, and holidays

Physical Requirements

  • Ability to work in climate-controlled and non-climate-controlled environments
  • Ability to stand, walk, bend, stoop, squat, kneel, lift, and climb for extended periods
  • Ability to lift and carry up to 35 pounds with or without reasonable accommodation
  • Ability to perform frequent computer-based work
  • Regular, predictable attendance is required

Working Conditions

  • Primary Environment: Outlet Store with warehouse environment
  • Moderate noise levels typical of a retail and warehouse environment
  • Exposure to donated goods and varying temperatures
  • Driving may be required

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
EEO Employer/Vet/Disabled


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