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Outlet Manager Jobs in Ohio (NOW HIRING)

Fidelity Hotel

Front Office Manager

Cleveland, OH · On-site

Build and maintain relationships with other New Waterloo hotels and outlets * Direct and participate in the property Manager on Duty program * Create and enact Standard Operating Procedures

6H Management LLC

Laundry Attendant

Cincinnati, OH

$13.25 - $16/hr

Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met * Assist in the implementation of special projects

6H Management LLC

Barista

Cincinnati, OH · On-site

$15 - $17/hr

Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc., to ensure all needs of the outlet are met * Be available to fill in as needed to ensure the ...

Savour Hospitality

Outlets Supervisor

Cleveland, OH · On-site

$24/hr

Inspect and manage the standard of grooming and attire of staff. Ensure uniforms and personal ... * Assist Outlets management in training, evaluating, and coaching employees * Serve as a role ...

Fidelity Hotel Cincinnati

Barista

Cincinnati, OH · On-site

$15 - $17/hr

Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc., to ensure all needs of the outlet are met * Be available to fill in as needed to ensure the ...

Savour Hospitality

Assistant Outlets Manager

Cleveland, OH · On-site

$55K - $60K/yr

Position Overview Supervises daily shift operation and monitors compliance with all Outlet locations. Manages day to day policies, standards, and procedures. Manages day-to-day operations verifying ...

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Outlet Manager information

See Ohio salary details

$10

$21

$35

How much do outlet manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for outlet manager in Ohio is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $24.90 per hour, depending on experience, location, and employer.

What is an outlet manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outlet manager?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.

What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

What cities in Ohio are hiring for Outlet Manager jobs?

Cities in Ohio with the most Outlet Manager job openings:

Outlet Manager jobs near you
Infographic showing various Outlet Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,959 per year, or $21.1 per hour.

F&B Outlet Assistant Manager - Full Time

Dayton, OH

Hollywood Gaming at Dayton Raceway
See more jobs at Hollywood Gaming at Dayton Racewayexternal

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Introduction...

OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

  • Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
  • Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
  • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
  • Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.
  • Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
  • Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.
  • Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory.
  • Assist Food & Beverage Manager with administrative duties, as assigned.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters.
SUPERVISORY RESPONSIBILITIES
This job may or may not have supervisory responsibilities.
  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
  • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
  • Manages work procedures and expedites workflow.
  • Provides recommendation for employee performance (disciplining, coaching, and counseling).

Requirements

  • Associates degree (A.A) in related field; two years of Food and Beverage experience, or equivalent combination of education and experience. Minimum two years previous supervisory experience required.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Ability to write reports and business correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
  • Must be proficient in Microsoft applications (Excel, Word, and Outlook).
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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